36
poor
BBC iPlayer | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
94 Reports
94 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
27 Reports
27 Reports
User Feedback
22%
iOS
27 Reports
27 Reports
78%
Android
94 Reports
94 Reports
BBC iPlayer - Latest Quality Issues
iOS
Dec 6, 2024
13:00 news
Since the lunchtime news changed to 13:00 to 14:00 trying to watch it on slip has become impossible. Please sort your timings out
iOS
Dec 6, 2024
Full of bugs
Not fit for purpose
Android
Dec 6, 2024
let's you search for still game, shows you all the episodes and when you try to watch them it suddenly doesn't work! just as bad as Netflix when it says they don't have the movie your searching for! waste of time.
Android
Dec 6, 2024
I don't understand why the download functionality is so poor. It's so difficult to use that it almost seems deliberate. Episodes must be downloaded one by one, which is ridiculous in 2024. Say I want to download the latest season of a programme. I pick the season, then the episode, and tap download. However, for no good reason, the list of episodes reverts back to the first season. Why? Is it incompetence or malicious? We do actually pay for this, lest you forget BBC.
iOS
Dec 7, 2024
Service My…
You keep removing the limited comedy library which is only limited because you choose to make it that way
Android
Dec 7, 2024
Not available on Google Stream
iOS
Dec 8, 2024
Why isn’t there a kids version
Setting the age of this app at 12+ means it's impossible to keep protections on for other apps. It's all very well having a kids profile in the app, but we can't access that without putting up the age restriction to an inappropriate level on all other apps. Please create a kids version, or lower the age of the app.
Android
Dec 9, 2024
No longer works since upgrade
Android
Dec 9, 2024
Why does 'Sunday with Laura Kuensberg' have no dates listed against the episodes?
BBC iPlayer - Product Description
BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move. Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas. Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more! KEY FEATURES: - Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice. - Download shows to your device so that you can watch on the go. - Pause, restart and rewind live channels part way through so that you don’t miss a thing. - Build a playlist of your favourite shows. - Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy. - Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV. To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms. The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235
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