poor

BBC iPlayer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-8 Points Past 7 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

85%

Android
121 Reports

iOS unitQ Score

iOS User Feedback

15%

iOS
21 Reports

User Feedback

15%

iOS
21 Reports

85%

Android
121 Reports

BBC iPlayer - Latest Quality Issues

Android

Mar 23, 2023

Slow downloads

iOS

Mar 23, 2023

Where are the subtitles?

As a resident of the UK, I'm coerced into paying the license fee and it's only reasonable to expect subtitles so I can enjoy all the content BBC has to offer. Absolute sham.

Android

Mar 23, 2023

Awful!! Will not load

Android

Mar 23, 2023

Buffers so much more than other streaming services. Can't watch programmes in full, too frustrating

iOS

Mar 24, 2023

Such a shame

iPlayer app for Apple TV 4K hasn't worked for months (maybe even years). Can a developer comment on whether fixing these issues is on a roadmap? So many reviews here saying the same thing…

Android

Mar 24, 2023

It is great and there is a variety of amazing shows.but on my tv the bbc iplayer app does not work that much and i stops and on my pohone it all so stops.

iOS

Mar 24, 2023

Glitchy slow intermittent functionality

Slow to respond to clicks, i end up starting content from the downloads unintentionally. I downloaded shows to watch offline on a flight. I opened the app and no shows would play. Extremely disappointed. This was once a decent app, seems that developement focus has been lost. Numerous other glitches and poor design. Should be better

Android

Mar 25, 2023

Won't update..just says pending

Android

Mar 26, 2023

Android not playing region, though my settings are correct. Defaults to London 😳

BBC iPlayer - Product Description

BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move.

Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas.

Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more!

KEY FEATURES:

- Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice.
- Download shows to your device so that you can watch on the go.
- Pause, restart and rewind live channels part way through so that you don’t miss a thing.
- Build a playlist of your favourite shows.
- Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy.
- Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV.

To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy

You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout

If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms.

The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235

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