BBC iPlayer
BBC iPlayer at a glanceBBC iPlayer (Entertainment) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 67 in the previous 30 days. The score draws on 116 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
63fair
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
Previous 30 days67
Last 30 days63
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
116Reports
- iOS
- 60 % 70 Reports
- Android
- 40 % 46 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing