33
poor
Bird — Ride Electric | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
40 Reports
40 Reports
User Feedback
35%
iOS
40 Reports
40 Reports
65%
Android
74 Reports
74 Reports
Bird — Ride Electric - Latest Quality Issues
Android
Jan 6, 2025
Takes your money, but won't activate the scooters.
Android
Jan 7, 2025
brake not working
Android
Jan 7, 2025
To drop off was an absolute shambles. For me and my friends we all dropped off in the same place and it wouldn't recognise the drop off spot for any of us. For me it couldn't even open my camera to take a photo of the 'surroundings' even though the camera obviously worked fine to scan the QR code. after 15 minutes my friend's worked, I logged in on her phone and managed to end my own ride. The difficult of it all felt like a scam as we obv had to pay for those minutes. They dont start on hills
iOS
Jan 7, 2025
Terrible
I have used several e-scooter apps. This one is the worst. Combined with fact that the scooters are piles of junk it makes a terrible combination. It does not show locations with free parking spaces. Even valid spaces say that it is not a parking space. Just awful. Avoid at all costs.
Android
Jan 10, 2025
What a frustrating experience I had this with app and their scooters.
Android
Jan 10, 2025
Downloaded it to check it out. But everytime I try to get started and put in my required email. It allows be to input 1 or two letters before becoming frozen and inoperable. Wish there was tech support of some sort to get ahold of to figure out what the problem is.
iOS
Jan 11, 2025
Errors in the application
It was an uncomfortable experience, at the end of the trip the application did not work; It was 40 minutes in which the money was collected but the skateboard was stopped. The place I was in had good internet, but it was still not possible to finish the trip. I don't recommend it.
iOS
Jan 11, 2025
Scooter locked us out within range
We would like a refund and want to speak to someone from bird. Customer service non existent
Android
Jan 12, 2025
I'd like 2know how the heck this company has a 4.8 review rating..not only there scooters are never in my vicinity and I live in LA
Bird — Ride Electric - Product Description
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide. HOW IT WORKS: * Download the app * Sign up * Choose your payment method (PayPal, credit card, etc.) * Select and unlock your vehicle * Ride electric! The fun way to get to your destination Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style. ECO-FRIENDLY MOBILITY Our mission is to make cities more livable by reducing car usage and lowering carbon emissions. Every ride with Bird makes you a part of that mission. DISCOVER SPECIAL FEATURES AND OFFERS –Get free rides Share your code with a friend and you both get a free ride. —Travel together Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone. —More rides for less money From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider. —Safety Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear. Download now and ride electric.
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