35
poor

Bird — Ride Electric | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
63%
Android
132 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
77 Reports
User Feedback
37%
iOS
77 Reports
63%
Android
132 Reports
Bird — Ride Electric - Latest Quality Issues
Android
Mar 25, 2024
App is awful. Cannot set SI-units (km). Time is rounded up. Parking is not always accurate - took ones 5 minutes to return the scooter while I stood on the right parking location. Group ride not advised, it takes up to 1 minute to unlock each scooter, while the time is running. Map is not very clear showing the nearest parking spot. Support is worthless, the bot offers only a few options and redirects to FAQ. It took much effort to reach support by email
iOS
Mar 25, 2024
Worst Company ever and a HUGE INCONVENIENCE
So picky on where to park even though there are PLENTY of bike racks on campus. Made me over 25 mins late for lecture and used 40 cents less than $15 that I put on just for my one ride that is less than a 6-7 min ride from campus. Absolutely terrible!! I wish I could get a refund and already deleted my account. Don't waste your money!!
iOS
Mar 25, 2024
THEY STOLD MONEY FROM MY CARD
I wanted to do a ride with my friend in Reno, we both payed for the single day pass and they charged me 3 times! And every time that we tried to call to customer service there's no response! Such a shame
Android
Mar 25, 2024
best yet, but still randomly beeps and flashes yellow and loses power. but quickly recovers
Android
Mar 25, 2024
There's nowhere to join the charging scooters to get paid. And there's no way to get a person you just get the stupid bot. Forever
Android
Mar 27, 2024
If I could give it 0 stars I would give it to him, I have money left over from a trip I made and read I asked them to put it back in my account, they made me the minimum of attention, there was a response from their staff but they were super negligent, I sent them proof that my money did not arrive and they stopped responding to me, In conclusion, use another scooter app.
Android
Mar 27, 2024
There is no way to adjust the notification settings, for example turn off marketing but keep others. I have to block ALL of them at the OS level. Otherwise the app was responsive and did what it needed to do.
Android
Mar 27, 2024
Too slow app
Android
Mar 27, 2024
It's a scam they have already charged me 3 times that I already paid, I don't recommend it, they only steal money from you AND they are very clever because they don't have for customer service or any number to file the report Fucking thieves!!
Bird — Ride Electric - Product Description
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide.

HOW IT WORKS:
* Download the app
* Sign up
* Choose your payment method (PayPal, credit card, etc.)
* Select and unlock your vehicle
* Ride electric!

The fun way to get to your destination
Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style.

ECO-FRIENDLY MOBILITY
Our mission is to make cities more livable by reducing car usage and lowering carbon emissions.
Every ride with Bird makes you a part of that mission.

DISCOVER SPECIAL FEATURES AND OFFERS

–Get free rides
Share your code with a friend and you both get a free ride.

—Travel together
Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone.

—More rides for less money
From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider.

—Safety
Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear.

Download now and ride electric.
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