28
poor
Bird - Be Free, Enjoy the Ride | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
172 Reports
172 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
82 Reports
82 Reports
User Feedback
32%
iOS
82 Reports
82 Reports
68%
Android
172 Reports
172 Reports
Bird - Be Free, Enjoy the Ride - Latest Quality Issues
Android
Mar 25, 2023
I was asked to register a driver's license, so I tried more than 10 times in a month, but it never worked, there is no customer center, just dog poop
Android
Mar 25, 2023
Not working at all. And not just me.
iOS
Mar 25, 2023
thieves
Before taking it he gave me € 0.15 per minute and at the end of the ride he charged me € 0.25 per minute. Very little transparent about costs!!
iOS
Mar 26, 2023
Beware of being overcharged
Keep charging me extra $5 after every ride and not refunding it!
Android
Mar 26, 2023
The bike stopped working out of nowhere, without any warning. I tried to read the QRCode again and released, but the bike was locked. I tried to finish the race several times and could not because the app said I could only finish the race in a parking lot, I looked on the map and had none around. I left the bike and left. I only give a star because it is not possible to give zero, I will never use this app again
Android
Mar 26, 2023
The application steals the customer, making charges far above the time used. Theft!!! Do not enter your credit card number.
Android
Mar 26, 2023
Very bad experience. It said it charges $20.00 MXN for 7 minutes, we used two skates for 15 minutes. We wanted to end the trip and it did not stop, according to why it was not a travel area. After 1 hr he let us finish the trip and now rengontun charge for $ 900.00 MXN. Great scam.
Android
Mar 26, 2023
Is great when it works. The scooter will stop in the middle of your ride and lock. Really inconvenient and kinda dangerous when you're riding in downtown traffic. App tends to forget you're still riding and stop your ride
Android
Mar 27, 2023
They do not maintain their scooters nor is there a way to distinguish a working scooter from a disabled one. So, scan one and start your ride. What's that? The scooter is broken? That'll be $5.00, thank you. Want a refund, peasant? Can't use the app for that. Call in and wait for 15 minutes to speak to a rep. Want a refund on the money you put down, but havent spent? Hahahahahaha, you moron, you paid that more than 60 days ago. That's our money now! Want to speak to a supervisor? No
Bird - Be Free, Enjoy the Ride - Product Description
Bird gives you access to shared electric scooters and personal electric vehicles in 100+ locations worldwide. Whether you’re headed to work, class, or just need a breath of fresh air, Bird gets you to your destination with ease. No traffic, no pollution—just you, the open road, and a sustainable way to travel around the neighborhood. Be free. Enjoy the ride.
Use the Bird app to ride with our partners: Brum, Wolf, YoYoWay, Scroll, Skootel, Sherpa, EVIKES, Glow, and Lava.
HOW IT WORKS
Download the app, load up your account, and get ready to fly. You can also pay with your Bird app at local businesses in select locations.
• Create your account
• Find and scan a vehicle’s QR code
• Fly responsibly
• Park with care
• Keep the public right-of-way clear
• End your ride
AN ELECTRIC ALTERNATIVE
Bird works with cities, universities, and partners across the globe to provide a sustainable transportation option that complements existing transit systems and reduces our reliance on cars. Powered by electricity, our fleet of personal electric scooters and vehicles helps reduce pollution and traffic, making cities more livable for everyone.
FLY RESPONSIBLY
• Avoid riding on sidewalks, unless local law requires or permits.
• Wear a helmet when you ride.
• Park clear of walkways, driveways, and access ramps.
• Visit bird.co/safety to learn the rules of the road.
GET PAID
Make money in your spare time by keeping our electric scooters and vehicles charged and ready to ride. Become a Bird Flyer at flyers.bird.co
BIRD AROUND THE WORLD
Bird is currently available in 100+ cities and universities worldwide. Find Birds near you at bird.co/mapAll intellectual property rights, including trademarks and word marks, are the property of respective owners