57
poor

Bird - Be Free, Enjoy the Ride | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
75%
Android
215 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
71 Reports
User Feedback
25%
iOS
71 Reports
75%
Android
215 Reports
Bird - Be Free, Enjoy the Ride - Latest Quality Issues
Android
Jan 20, 2022
So who has invented such scooters should change his job. Have NEVER operated such a bad vehicle. I even want to talk about the super dollen app Ned. So, it's best to lose your company and leave it to professionals. Thanks for nothing.
Android
Jan 20, 2022
They charged me 10 euros, I did not make any purchase or run 10 euros in the application, spent 3 days and have not esreturned me the money yet, the application does not provide service and I'm without options ... A robbery!!!
iOS
Jan 20, 2022
Terrible and scammy
This app is designed to trick money out of you. You're allowed to “preload” money in a way that's designed to seem like a one time amount, where they don't store your credit card information and charge you at any time. WRONG. They automatically turn on auto-charge, which will take ungodly amounts of money from your account without any notification. Try for yourself. The entire design is disenguous and I would never used this company again.
Android
Jan 20, 2022
Absolutely useless set up in Canterbury. Constantly stopping/starting & allowing you to go way out of limits before punishing you with audible alarms all the way back!
Android
Jan 20, 2022
What a poop app, Bought me an extra monthly pass and then can't even use it without adding another payment option?!??!
iOS
Jan 20, 2022
Worst experience ever
First time trying it it unlocked a scooter No where near where I was trying to unlock. I tried to unlock another scooter and it had little or no power. A maintenance person was nearby and he said it was fine, but it was not and wouldn't go anywhere. Customer assistance is non-existent. No live person to talk to - just repeating digital crap.
Android
Jan 19, 2022
The bikes are everywhere and nowhere. What a mess in Amersfoort. What does this company add? More scrap? Everyone already has a bike here in the Netherlands, right? And how much CO2 emissions does the production of such a bike cost?
Android
Jan 19, 2022
Terrible customer services. I got over charged and reported immediately but none of the agents were helping at all. app doesn't have an obvious phone number to reach. Upon that I texted them and asked for a phone number but non of the agents wanted to provide it.
iOS
Jan 18, 2022
Too bad
Too bad it's not marked when there is no more battery because we had to try three scooters before finding one that had battery
Bird - Be Free, Enjoy the Ride - Product Description
Bird gives you access to shared electric scooters and personal electric vehicles in 100+ locations worldwide. Whether you’re headed to work, class, or just need a breath of fresh air, Bird gets you to your destination with ease. No traffic, no pollution—just you, the open road, and a sustainable way to travel around the neighborhood. Be free. Enjoy the ride.

Use the Bird app to ride with our partners: Brum, Wolf, YoYoWay, Scroll, Skootel, Sherpa, EVIKES, Glow, and Lava.

HOW IT WORKS

Download the app, load up your account, and get ready to fly. You can also pay with your Bird app at local businesses in select locations.

       •        Create your account
       •        Find and scan a vehicle’s QR code
       •        Fly responsibly
       •        Park with care
       •        Keep the public right-of-way clear
       •        End your ride

AN ELECTRIC ALTERNATIVE

Bird works with cities, universities, and partners across the globe to provide a sustainable transportation option that complements existing transit systems and reduces our reliance on cars. Powered by electricity, our fleet of personal electric scooters and vehicles helps reduce pollution and traffic, making cities more livable for everyone.

FLY RESPONSIBLY

       •        Avoid riding on sidewalks, unless local law requires or permits.
       •        Wear a helmet when you ride.
       •        Park clear of walkways, driveways, and access ramps.
       •        Visit bird.co/safety to learn the rules of the road.

GET PAID

Make money in your spare time by keeping our electric scooters and vehicles charged and ready to ride. Become a Bird Flyer at flyers.bird.co

BIRD AROUND THE WORLD

Bird is currently available in 100+ cities and universities worldwide. Find Birds near you at bird.co/map
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