Quality degradation at BitMart - Crypto Exchange  
Users report higher volume of Quality Issues than usual
37
poor

BitMart - Crypto Exchange | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
1419 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
217 Reports
User Feedback
13%
iOS
217 Reports
87%
Android
1419 Reports
BitMart - Crypto Exchange - Latest Quality Issues
Android
May 6, 2021
Don't translate the crypt to this exchange. Money is gone, support does not work. tin
iOS
May 6, 2021
Help
I created an account and bought bitcoin, after a few days I tried to log into the account again and says it does not exist, I can not log into my account
Android
May 6, 2021
Terrible-I tried logging in and the app kept crashing. Error message stating it stopped working. Glad I did not deposit any money.
Android
May 6, 2021
Sucks!! I can't log in to mobile app with my phone number anymore. I can't log in to my desktop using my desktop computer smfh I have funds I can't withdraw smmfh . Where is customer service
Android
May 6, 2021
I have transferred safemoon from trust wallet to bitmart Bscscan shows transaction successful but bitmart does not show balance
Android
May 6, 2021
Not support at all. I sent emails to the support address with no reply. They state 24/7 support on Telegram but the admins didn't respond to a single message. It only lets you send 1 message per hour, so after hours and hours of trying and attempting to direct message the active admins, still nothing. I'm low vision, nearly completely blind, and can't find any way to get any help on a transaction problem that cost me over $200. It's not worth putting your money in this exchange, no help.
Android
May 6, 2021
The wrong platform of all the platforms that I experienced very slow money 30 minutes to receive it you can Not sell as you want the page triding sometimes does not appear c what its
Android
May 5, 2021
I'm not able to register i register neither in the app nor on the site
Android
May 5, 2021
Its a really poor service. Customer service takes 2 to 5 hours to get through to be disconnected. Also the fees are astronomical and last the withdrawals have taken me up to half the day normally. I would recommend using a different platform
BitMart - Crypto Exchange - Product Description
Founded in 2017, BitMart is a premier professional digital asset exchange platform, designed for both individuals and institutions. 

Our mission is to derive the world to a better financial system with more fairness and equality. 

We believe, the decentralized digital currency will reshape the global economic system and the perspective on assets distribution fundamentally, such a neo financial infrastructure would bring further economic innovation, efficiency, and financial freedom to the world.


Trustworthy
Trust, as of the fundamental of the financial system, and the core to the decentralized token economy. We fully understood all the challenges that the cryptocurrency ecosystem is facing to, hence we are committed into compliance, reliability, security, customer care, and deliver the seamless user experience to build the trust.

Accessible
As a global exchange platform, we are hoping the halo of digital assets could influence to every investor; it is our mission to ensure the smooth accessibility and the entrance barrier is suitable for every potential investors, make the digital assets great.

Professional
No matter for entry-level or professional traders, BitMart provides several finely tailored services: we are eager to listing numerous top-grade digital assets for our clients to invest and success; providing industrial developer platform for advanced traders; and carefully customize the best-fit assets management solution for institutions of all sizes.
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