BlaBlaCar
BlaBlaCar at a glanceBlaBlaCar (Travel) has a unitQ Score of 82 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 83 in the previous 30 days. The score draws on 7,330 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 12 % 849 Reports
- Android
- 88 % 6481 Reports
Compared with similar apps
BlaBlaCar82
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount StatusAccount Locked Or Suspended
- ApplicationAds / AllToo Many Ads
About BlaBlaCar
What is BlaBlaCar?
BlaBlaCar is a popular app that connects people who need a ride with drivers who have empty seats in their cars. It allows users to share travel costs while making their journeys more social and fun.
Is BlaBlaCar safe?
BlaBlaCar has safety measures like user reviews and verified profiles, providing a decent level of security for users, including younger ones. However, since users travel with strangers, there's inherent risk; incidents can happen. It's crucial for users to exercise caution, check ratings, and keep personal safety in mind while using the app. Parents should also supervise younger users when possible.
Who owns BlaBlaCar app?
BlaBlaCar is owned by a privately held company co-founded by Frédéric Mazzella, Nicolas Brusson, and Francis Nappez. SNCF, France's national state-owned railway company, also holds a stake in BlaBlaCar after its acquisition of Ouibus.