13
poor

British Airways | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
40%
Android
258 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
383 Reports
User Feedback
60%
iOS
383 Reports
40%
Android
258 Reports
British Airways - Latest Quality Issues
Android
Apr 13, 2024
I can not log in with the same credentials as in the website.
iOS
Apr 13, 2024
Impossible to pay for seats
Can't change the name shown on card and therefore payment fails. Ridiculous.
Android
Apr 14, 2024
The option to save boarding passes does not work, neither does the option to print them.
Android
Apr 14, 2024
Never works for displaying my boarding pass so what good is this app for? check-in via browser and email a copy instead because this app is worthless.
Android
Apr 14, 2024
Worst airline app ever. Keeps telling me i need to update it in playstore - which i do - but then when i try to open the updated version it reverts to the need to update message. So slow also. BA need to hire a few of the Ryanair website people.
Android
Apr 14, 2024
I update the app, but keep saying update, update and don't let me open the app
Android
Apr 14, 2024
Not intuitive, very hard to actually save a boarding card to the mobile in the app
Android
Apr 14, 2024
A struggle to use from the changing of seats during check in to the downloading of the Boarding pass to the app. No confidence that the system has registered your check in.
Android
Apr 14, 2024
World's worst airline app. BA don't seem to accept that their customers have Android phones but also that hybrid web content apps were OK 10 years ago but not now. Rubbish.
British Airways - Product Description
To Fly. To Serve.

The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.

Features:

- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.

You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations.

- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.

- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.

- Apple Watch
The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination.

- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.

- Exclusive features for Executive Club Members
If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your device. Optional enhanced services available for our Executive Club customers travelling with baggage to check in at the airport. Anyone can join the Executive Club for free on ba.com


- Siri Shortcuts
Add Siri Shortcuts to quickly check your next flight and Avios points

Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
British Airways Plc Web Site British Airways Support Application Licence Agreement.
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