31
poor
British Airways unitQ Score
30 Day Average as of Oct 14, 2026
12 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
App Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
42%
iOS
64 Reports
58%
Android
88 Reports
See it in action!
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