60
fair

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
1231 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
74 Reports
User Feedback
6%
iOS
74 Reports
94%
Android
1231 Reports
Cabify - Latest Quality Issues
Android
Sep 23, 2023
Won't let me book for tomorrow
Android
Sep 23, 2023
I have rarely traveled with this application since there are drivers near me, nobody takes the trip, I have been more than twenty minutes waiting and in the end I end up traveling with didi or uber. Poor service
Android
Sep 23, 2023
It takes much longer than estimated. When I have a promo, nobody accepts the trip.
Android
Sep 23, 2023
When recovering password, error !!! , With this I am more than satisfied with what they are an instability.
Android
Sep 23, 2023
It takes too long to assign you a driver, several times he asked me if I could wait longer because he could not find any partner
Android
Sep 23, 2023
Horrible delayed and super slow
Android
Sep 23, 2023
Too expensive
Android
Sep 24, 2023
On several occasions I have requested the service and the GPS (as indicated by the driver) takes them to an address far from the one that is put in the APP. please improve that, because drivers say they arrive because of the GPS and not so much because of the direction. And it usually takes them more than 3 minutes to get to the actual point (point that generates additional charge).
Android
Sep 24, 2023
Pesima! The flat gps does not work. The cursor is placed at a starting point and the app at the time of tapping to request the trip modifies the starting point. Drivers are in a bad mood, do not respect the marked route and wait for the gps to recalculate route to be able to charge more. The discount coupons do NOT work because the app calculates the trip with a surcharge and then discounts. The drivers are crafty and take time for the client to despair, cancel and thus charge without giving the service.
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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