35
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
86%
Android
458 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
74 Reports
User Feedback
14%
iOS
74 Reports
86%
Android
458 Reports
Cabify - Latest Quality Issues
Android
Apr 22, 2024
I give it two stars because there's something wrong. When you ask for the service, you see a value to pay, but when you finish using the service, the value to pay is a little higher. They should give a single value, no matter if it is necessary to include other taxes.
Android
Apr 22, 2024
According to them, they give you a discount on your first trip but no!! Nobody wants to grab your trip because they say it's too little 😃, not even the app lets you upload the comments when they are bad, there are, if this comment is uploaded, but the truth is that I don't recommend it at all, 000% real, don't use this app
Android
Apr 22, 2024
What's even the point of this app? As a tourist, you can't sign up with your international number because you'll never get the OTP. Even when you choose Email sign in. Not useful at all. Edit: when I click on the link, it's in Spanish. There's no option to change the language. Also, it says my email is already registered.
Android
Apr 22, 2024
Doesn't allow UK number to register
Android
Apr 22, 2024
Unable to send registration sms to foreign number. What a joke. Uninstalled.
Android
Apr 22, 2024
Horrible service.
Android
Apr 23, 2024
Won't let me in this junk app
Android
Apr 23, 2024
Disfiguring Alvear that one asks for a car and it changes the rate on a whim because I asked for a race that cost 27 thousand pesos and when I arrived at my destination he charged me 35 thousand pesos, a run over to one's pocket and they are too abusive
Android
Apr 23, 2024
They should enable a button or an option that clearly says "I DON'T WANT THE TOLL ROUTE" to avoid conflicts, there are drivers who get disrespectful saying that they did not warn of the toll or that in the app indicates a price and then that price suddenly goes up once the trip is charged.
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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