71
fair

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
1983 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
109 Reports
User Feedback
5%
iOS
109 Reports
95%
Android
1983 Reports
Cabify - Latest Quality Issues
Android
Nov 30, 2022
It gives you an amount when requesting the trip and when you arrive at destination it charges you more expensive.
Android
Nov 30, 2022
Cars in poor condition, drivers who have taken out the license in the tombola, if the trip is short or reject it or stay without coming waiting for you to cancel your trip ...
Android
Nov 30, 2022
Correct service and I have never had any problems of any kind with any driver/worker. But as for the discount offers, indicate that I have not been able to apply any at any time. I always failed, made an error or it was impossible for me to get code.
Android
Nov 30, 2022
Terrible experience, I used to use it, I do not use it again, the driver grabbed from any side because according to the "I did not understand the application" and I had to pay the extra toll and arrive 40 minutes later than calculated by the original route to destination. The air conditioning did not work. I was charged dearly for a trip that was a thousand times better to do by public transport.
Android
Nov 30, 2022
It is a very expensive system. At first travel is cheap. Then it ends up being very expensive. Some cars carry no more than 3 passengers. Executive cars which are the most expensive do not have air conditioning. Some cabify are very ugly, dirty, shocked, it's a mess. I don't like it at all. If you travel during the day it is one price and at night it is another. Very expensive. The application often does not let you cancel at the moment but when it finds a driver, just there. DRIVERS AND CARS A DISASTER
Android
Nov 30, 2022
From Beat to Cabify, criminal drivers, scammers, do not want to start the trip, they expect you to cancel. A disaster.
Android
Nov 30, 2022
Does not allow you to restore the password
Android
Nov 30, 2022
THE WAITING TIME IS USELESS. I HAVE BEEN IN LINE FOR 30 MIN WAITING FOR A UNIT TO ACCEPT THE RACE WITH CARD PAYMENT. TERRIBLE SERVICE.
Android
Dec 1, 2022
Bad, more expensive than a taxi(caba) and it was not a night schedule. When cafiby started it was the other way around it was cheaper, they also do not take the trip and make you wait more than 15min and the drivers who cancel are the same is a vicious circle that wastes time
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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