46
poor
Cabify | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
377 Reports
377 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
70 Reports
70 Reports
User Feedback
16%
iOS
70 Reports
70 Reports
84%
Android
377 Reports
377 Reports
Cabify - Latest Quality Issues
Android
Nov 6, 2024
Hello...what makes me angry about you is that I spent many times explaining... The driver kept my change, it was three euros but it was mine... Another one who was driving badly seemed drunk and I came up with a message for nothing, that's for sure, just like you should, they are the first to take it from you... 😔... not even an apology and it's not just that... some time has passed and I'll think about it... Thank you very much...
Android
Nov 6, 2024
Today I was almost late because the application gave me an error with my payment methods, both debit and cash.
Android
Nov 6, 2024
The app doesn't let me register with any of the three European phone numbers I have. It says Couldn't send SMS. Judging by the reviews, this problem has been going on for at least 4 months and the developers apparently aren't going to fix it. Apparently they don't need new users with their money.
Android
Nov 6, 2024
I have always used this app but now it takes hours to find a driver and on top of that they cancel
Android
Nov 6, 2024
Cars that have lost their appearance, some of them deteriorated. When it rains it is almost impossible to get a car, despite what you pay. They have lost their initial line.
Android
Nov 6, 2024
Unable to upload my ID due to a bug? Fix the issue please.
Android
Nov 6, 2024
The complaints system is weak, they don't even try anymore
Android
Nov 6, 2024
This company is a scam, there are never any cars, and I also asked them on the website about the benefits if you are bronze and they sent me to the app and I can't log in now because my screen is broken and they don't know how to answer me by email. Customer service is rude. It is not recommended, it is better to use Uber. If you have problems, file a complaint or file a criminal complaint in any court.
Android
Nov 6, 2024
Good drivers and cars. Sometimes the invoice does not match the price.
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want. How does Cabify work? 1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city! 2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and your vehicle details including the registration plate, and how far away it is. 3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ). 4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer. What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible. Where is Cabify available? Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com What advantages does the Cabify app give you? - Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point. - We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in. - Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly! - The best drivers in the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process. - Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay. - 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear. - With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts. Do you want to be a driver with Cabify? If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app. Looking for corporate transport options for your business? Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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