71
fair
Cabify | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
1885 Reports
1885 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
70 Reports
70 Reports
User Feedback
4%
iOS
70 Reports
70 Reports
96%
Android
1885 Reports
1885 Reports
Cabify - Latest Quality Issues
Android
Mar 21, 2023
I download the app the night before an important hospital appointment. I create the profile, enter the card and check several times that the process is fast. When it's time to leave, the app won't let me book a Cabify claiming that in my area I have to wait 15 minutes (plus it takes for the car to arrive). It has only served me to waste time.
Android
Mar 21, 2023
Very good service in gral. The only thing I want to mention is that since this "queue" system began, the times have increased too much. Lately I have spent more than 30 minutes until the system finds a driver who accepts the trip (probably those who pass by are far away).
Android
Mar 21, 2023
It takes a long time to accept a vehicle
Android
Mar 21, 2023
If you lose the password you can not reset it. It doesn't work!!! It says there was an error and never takes the new password
Android
Mar 21, 2023
Excellent attention from drivers. But it is unfortunate that there is no availability in the morning and evening, I thought that the availability of mobile phones had increased, but I only find a vehicle until 9:30 p.m. approx. during the afternoons
Android
Mar 21, 2023
Unspecified error in confirming phone number, never got to use the app.
Android
Mar 21, 2023
My experience has not been very good unfortunately, when you need a car they put you looking for a driver, when you get tired of waiting and get into a taxi, they charged me for the trip I had not made nor had I been designated a driver. Therefore, he could hardly cancel the requested trip.
Android
Mar 21, 2023
It doesn't work! The message is could not send SMS
Android
Mar 22, 2023
The app works well, what I do not like is the service I have already requested the service 2 times and in the app it says that there are private vehicles nearby and none makes the trip.
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want. How does Cabify work? 1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city! 2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and your vehicle details including the registration plate, and how far away it is. 3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ). 4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer. What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible. Where is Cabify available? Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com What advantages does the Cabify app give you? - Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point. - We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in. - Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly! - The best drivers in the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process. - Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay. - 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear. - With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts. Do you want to be a driver with Cabify? If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app. Looking for corporate transport options for your business? Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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