Cabify
Cabify at a glanceCabify (Travel) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 3 points from 70 in the previous 30 days. The score draws on 681 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Subscription Too Expensive and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 9 % 62 Reports
- Android
- 91 % 619 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Cabify73
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLocationLocation Incorrect
- ApplicationStabilitySlow Performance
About Cabify
What is Cabify?
The Cabify app is a ride-hailing service that connects users with drivers for transportation. It allows people to request a car from their smartphones, making traveling around cities easier and more convenient.
Is Cabify safe?
Cabify is relatively safe for users, including younger audiences, due to its strong safety features like geolocation and emergency contact sharing. It employs rigorous driver vetting and allows users to share their ride details with trusted contacts, enhancing safety. However, users must remain aware of privacy risks related to data sharing and should be educated on safe travel practices.
Who owns Cabify app?
The Cabify app is owned by Cabify, a company founded by Juan de Antonio in 2011. Rakuten is noted as the biggest investor in Cabify, enhancing its operational capacity and market reach.