46
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
455 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
71 Reports
User Feedback
13%
iOS
71 Reports
87%
Android
455 Reports
Cabify - Latest Quality Issues
Android
May 20, 2024
It's too expensive yesterday in the marathon it said discount and it was through the roof
Android
May 21, 2024
TERRIBLE service. Uncompetitive prices, long waits and if you have the slightest problem, forget about getting an answer or attention. A driver has stolen an object that I left inside his car and to this day they continue to drag me out with the fact that they cannot contact their worker. A scam. I proceed to report to the police. And Cabify's response is perfect to show what a joke they are and how much they don't care. DON'T DOWNLOAD IT.
Android
May 21, 2024
After choosing a route whose price is €15.41, I didn't get to take the Cabify due to a change of plans and I close the application, they send me an invoice of €6.91 for the waiting time and instead my credit card charges me €15.41. I feel scammed, I have no way to transfer my complaint, or request a refund of the overcharged amount
Android
May 21, 2024
Can't pay cash, horrible
Android
May 21, 2024
I consider that you are deceiving your users, since I registered in your application and did not use your services; However, they continue to send me all kinds of advertising... I have finally decided to unsubscribe through the supposed unsubscribe link you provide, but it turns out that you have it CANCELLED, which IS A !! SCAM I HEREBY URGE YOU TO CANCEL AND DELETE ALL MY DATA !! CONTAINED IN THEIR DATABASES, ACCORDING TO LOPD
Android
May 21, 2024
They charged me and even though I didn't take the service they never gave me my money back. The most popular app of all.
Android
May 21, 2024
Does not work no sms
Android
May 21, 2024
So far I was going very well, but: serious problems, I put 3 stops it took me 2, I was already with the driver, app said that I had not arrived at my house, it does not let me set the height, nor street even if I have the gps, it says that a car comes such and such a color and comes with another car, the drivers lend the car, It's constructive criticism, and I'd like to keep the discount coupon longer because the other time they sent one and I couldn't use it because I didn't have to go out and the next day it did and it's getting more expensive.
Android
May 21, 2024
Something is wrong with the app, I've tried it with other devices and I get the same error. I don't get the SMS to verify identity and it doesn't allow me to log in to my account
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
Want to improve your unitQ Score by 20% within 30 days?
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