39
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Travel
Work at Maxi Mobility, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Maxi Mobility, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
419 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
419 Reports
Cabify - Latest Quality Issues
Android
Jul 25, 2024
I have had a very good experience and it is a service that I would not hesitate to use, my issue is that today I need to request a car but the screen is marked with the diamond background and without the part where it tells me where I want to go and from where. Can you help me with that issue please? I want to know if there is a problem with the app in the Quilmes area or it is a problem with my account, I appreciate your attention
Android
Jul 25, 2024
Recently I had an experience with one of their "professional" drivers who stole my wallet and they did nothing about it, if I could put less than 5 stars I would put it without hesitation, what a shame and disgust to find this kind of thing
Android
Jul 25, 2024
In general it is very good, it got me out of a tight spot more than once but there are times when it tells you in 7 minutes the driver is there and after 5 minutes waiting they cancel the trip, this morning I lost 20 minutes and in the end I had to go by metro. And I live in Madrid
Android
Jul 25, 2024
I have always had many problems when I want to deposit cash, it does not leave the application, it rejects it and has the option, the other thing is that I uninstalled, install the application and it does not let me enter either, enter a new email with another number and they do not always let me leave because of the problems I had before with the drivers who accepted and then canceled
Android
Jul 25, 2024
I just paid 8.68 saying that there were 5 minutes left to pick me up, but on the route to come he started to detour and go elsewhere then he went up to 10 minutes, basically they deceived me because it seems that he was going to take someone else and he left as if he was available and as if that were not enough they do not refund my money.
Android
Jul 25, 2024
After entering my data, no other information appears on the screen
Android
Jul 25, 2024
The support is terrible, I have tried to affiliate 3 of my cards that work with other apps, but Cabify rejects them and insists that the problem is with the bank. I did the steps indicated in the document and I have a friend with the same problem, I had a card that has already expired and I was affiliating the new one
Android
Jul 25, 2024
It always takes a long time to find a driver and almost always they never accept it. And on top of that it's much more expensive, I prefer didi much faster and cheaper.
Android
Jul 26, 2024
Disappointingly, their APP fails to type in the destination address and if you are traveling and do not know the city, you will certainly be miles away from your real destination. Terrible experience I had, I do not recommend it, greetings.
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners