64
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
94%
Android
1534 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
101 Reports
User Feedback
6%
iOS
101 Reports
94%
Android
1534 Reports
Cabify - Latest Quality Issues
Android
Oct 23, 2021
Abysmal. I never got the verification code
Android
Oct 23, 2021
Take a service that initially marked between 14292 and 17 600 pesos, at the end had an increase of 14000 pesos, which made us pay 32900 for the same race without having made any changes to the original route. Nor any of the reasons mentioned in the application that increases the rate. Additionally, the application did not indicate at any time to handle dynamic rate, in which case it would not have taken the service.
Android
Oct 22, 2021
I was made more than 3 charges in a day for A SINGLE TRIP where I supposedly had a discount and still I was charged, TERRIBLE APPLICATION, TERRIBLE. On top of that, the support does not respond at all I had to freeze my card so that no more debits were made from my account.
Android
Oct 22, 2021
Terrible app never arrives the service
Android
Oct 22, 2021
Horrible service, drivers are the worst.
Android
Oct 22, 2021
This app used to work very well, taxis arrived fast, but from a while ago to here there is q fill with patience to request a taxi, drivers do not accept and many times drivers cancel the transfer. Before it was fast and good
Android
Oct 22, 2021
The worst application does not let you identify yourself, it would give it 0 stars but you can not, so much weight of the application by the pure ones.
Android
Oct 22, 2021
I would give it 0 stars if I could, an hour asking for a service, no driver accepts it and when they accept it they cancel, what crap.
Android
Oct 22, 2021
since I put the card payment option, I never find a trip, and when they accept they cancel it at the moment, to top it off they charge me the trip in advance and then they cancel it, the worst travel application
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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