73
fair

Careem - Rides, Food, Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
2494 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
405 Reports
User Feedback
14%
iOS
405 Reports
86%
Android
2494 Reports
Careem - Rides, Food, Delivery - Latest Quality Issues
Android
Jun 29, 2022
This app is only getting worse. Too expensive, no real offers, bad support. What tops it all, is when you order and wait for it, just to be surprised later that the restaurant is closed!!! This and missing drinks keep happening, and Careem has no intention of fixing their issues. Such an incompetent company. Hope you run out of business soon, you caused us so much trouble.
Android
Jun 29, 2022
Driver was good but it took way to long for car to arrive Again and again it was changing time
Android
Jun 29, 2022
Payed my driver extra money expecting it to be in my wallet but i got nothing, reported the issue multiple times and didn't get any dime back, Worst app ever made i could've sticked with uber
Android
Jun 29, 2022
This app is very good at disappointing customers. Recently I took a ride which didn't show in History and captain charge tripple charges as compared to 2 days ago of same route But why there is no history of that ride as I'm taking it and not cancelling it and in case of cancellation from captain why didn't careem app send a message regarding this Now I'm uninstalling it because it's enough with such type of lame issues
Android
Jun 29, 2022
This is not very client friendly. You should be able to cancel a booking free of charge if the the driver hasn't arrived for more than 15 minutes. So anti client
Android
Jun 29, 2022
I ordered a car but the app change it to careem box! How come is that?!
Android
Jun 29, 2022
One of their drivers scammed me by not crediting the balance amount to my careem wallet. So I called their customer support ( these guys made me wait more than 10 minutes to reach back) and they replied that the driver told them that he have not done it. So the customer support guy said there is nothing he can do about it. I lost my money just like that. Worst app 0 star customer support experience. Uninstalling the app right now. I will make sure everyone I know will never use this app.
Android
Jun 29, 2022
very baad experience. your captains just go where ever they want to go only, otherwise they refuse to go and there is no any option for the customers and also they did not cancelled the rides. i have face this situation 3 times.
Android
Jun 29, 2022
This app will take money and will not refund. I have faced 3 incidents in past one month, ride wasn't successful, but money was charged and no refund yet. Customer care gives only generic responses. Pathetic experience.
Careem - Rides, Food, Delivery - Product Description
Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and  recharge your mobile balance all with online payments.

With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

Here’s a sneak peek of all the services waiting for you *

Car 
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!

Food
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.   

Shops
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places. 

Delivery
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.

Careem Pay
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!

At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap.  They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you.  In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.

* service availability varies per location
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