69
poor
Careem - Rides, Food, Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
1265 Reports
1265 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
397 Reports
397 Reports
User Feedback
24%
iOS
397 Reports
397 Reports
76%
Android
1265 Reports
1265 Reports
Careem - Rides, Food, Delivery - Latest Quality Issues
iOS
Mar 21, 2023
Bad
Very bad app . They have bad customer service
Android
Mar 21, 2023
I am satisfied with cream services but there is some issue if cream solve these issues maybe its best and more comfortable service I want to tell some time we booked a ride if driver want then go otherwise he refused due to long distance or due to some other issue they also refused when they return back maybe cant recieve any other customer sothat they refused its big problem for customers Same like that i want to go bahria orchard raiwind road but your driver refused
iOS
Mar 21, 2023
The price is double what is written after delivery !!!! Very very bad application
The price is double what is written after delivery !!!! Very very bad application
iOS
Mar 21, 2023
They do not deal with drivers who steal from you
I had a ride today in Riyadh, alone, I am female. And the only possible option to pay was cash. My ride was 71 SAR. I gave the driver 200sar, and he entered that i paid 150 sar. When i wanted to say something- driver became aggressive. Worth mentioning that i live in a secured (thankfully) compound. Driver insisted to follow me and even tried to speak with the security to enter the territory!!!!! I was alone. So when he became agressive, i ran out of the car, i didn't feel safe. Immediately after i submitted a complaint via app where i was told: please next time watch the driver how much he enters in the app. I could not believe that. Imagine, you have an agressive driver, you are a lady and you have to fight the driver for what is he inputting in his own phone? I also reported a strange behavior of the driver, why he was so persistent with his attempt to follow me on the territory? But Careem Support surprised me with their solution. The mode they are offering allows drivers to take advantage and i put less money than you actually paid. And what can you do? Unless the system is changed I strongly suggest to avoid using taxi via this app at all costs.
Android
Mar 21, 2023
Very bad location service because i ordered taxi service from nakhal street then the driver told me that location showing on rigga , and there is payment aed 15 for wasting my time very bad.....
iOS
Mar 21, 2023
Bad handling!!
Bad handling!! The employees each one turns me to the other Instead of helping you raise your pressure
iOS
Mar 21, 2023
Fraud driver
The driver didn't even arrived and was not answering my calls made me wait for half an hour and they charged me for 26/- aed for cancellation like what ? Such a worst service 👎🏻
iOS
Mar 21, 2023
One of the worst companies
They only win by monopoly, the service is bad by all standards. Advice Deal with them with cash only and you will not face manipulation and take your money.
Android
Mar 21, 2023
No customer support
Careem - Rides, Food, Delivery - Product Description
Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments. With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need. Here’s a sneak peek of all the services waiting for you * Car Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free! Food Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too. Shops All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places. Delivery Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away. Careem Pay A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments! At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us. * service availability varies per location
All intellectual property rights, including trademarks and word marks, are the property of respective owners