68
poor

Careem - Rides, Food, Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
1471 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
365 Reports
User Feedback
20%
iOS
365 Reports
80%
Android
1471 Reports
Careem - Rides, Food, Delivery - Latest Quality Issues
Android
Nov 30, 2022
I ordered food through this app. At no point I was asked to choose the payment method. Normally for rides is deducted from my card, so I assumed that will be the case with the order. The delivery guy said it's a cash order, and his manager on the phone said they cannot change the payment method and suggested I go and get the cash (which I didn't have) or return the food in which case they will charge my card. So to emphasise, they will take the food and charge me for it! Never order on Careem
Android
Nov 30, 2022
I ordered for Hala taxi , he never showed up and they deducted the money !!! How come you take the money while you didn't come ?? Shame on you
Android
Nov 30, 2022
Prices are astronomically high!
Android
Nov 30, 2022
Absolute scam. Takes forever to find a driver and more often than not the driver cancels the ride last minute and then YOU as a passenger get charged 29 AED for getting your ride cancelled. The other day a driver came to the other side of a road with a center barrier to pick up a family with kids and suitcases to go to the airport, and when calling the driver he refused to come to the other side and said we had to come to his side. When I refused, he brushed off. Guess what, got charged 29 AED.
Android
Nov 30, 2022
Experience was good. Now rides taketoo much time around about 20-30 minutes to reach
Android
Nov 30, 2022
The worst app ever .. worst drivers.. the drivers dont show up and the app still asks you to pay the ride.. really weird system
Android
Nov 30, 2022
The worst types of drivers ever and the worst customer service. Delayed response and slow service. I personally was scammed by their driver, and the customers did not believe me knowing that I have been their customer for about 5 years or more.
Android
Nov 30, 2022
The driver was call last time and generally they are friendly!
Android
Nov 30, 2022
AWFUL EXPERIENCE Today i had to walk for 3 km ( Salah Salem ) coz ther was no careem cars around & the customer service was CARELESS AWFUL EXPERIENCE
Careem - Rides, Food, Delivery - Product Description
Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and  recharge your mobile balance all with online payments.

With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

Here’s a sneak peek of all the services waiting for you *

Car 
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!

Food
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.   

Shops
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places. 

Delivery
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.

Careem Pay
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!

At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap.  They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you.  In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.

* service availability varies per location
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