92
epic
Citi Mobile unitQ Score
30 Day Average as of May 06, 2025
2 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
1%
iOS
57 Reports
99%
Android
3932 Reports
About Citi Mobile
What is Citi Mobile?
The Citi Mobile app is a convenient tool that allows users to manage their Citi bank accounts directly from their smartphones. With the Citi Mobile app, users can check account balances, transfer funds, and pay bills easily, making banking accessible anywhere and anytime.
Is Citi Mobile safe?
The Citi Mobile app has a mixed safety profile, particularly for younger users. While it offers banking features and some protective measures against scams, it has several security vulnerabilities, such as weak encryption and issues with sensitive data storage. Users should be cautious about the app's privacy settings and potential risks associated with sharing personal information.
Who owns Citi Mobile app?
The Citi Mobile app is owned by Citigroup Inc., a global financial services company. The app provides users with access to banking services and financial tools under Citi's brand.
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