50
poor

Costa Coffee Club | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
18 Reports
User Feedback
20%
iOS
18 Reports
80%
Android
72 Reports
Costa Coffee Club - Latest Quality Issues
Android
Apr 10, 2024
Nothing to do with the shop, they are fabulous. I couldn't add espresso shots on the app
iOS
Apr 11, 2024
Card reader not working so cash only. Apparently been like that a long time. Get it fixed!
Card reader not working so cash only. Apparently been like that a long time. Get it fixed!
iOS
Apr 11, 2024
Add gift card payment…
Also if you regularly use multiple stores have them appear at the top of the screen not a bit you scroll on
Android
Apr 11, 2024
Not able to log into the app. It keeps saying servers are down. Please try again later.
Android
Apr 12, 2024
to expensive
Android
Apr 12, 2024
I haven't been able to use click and collect since January 2024. It keeps saying "oops, something has gone wrong" and then the app freezes. I hope this is resolved soon as the app was great before.
iOS
Apr 14, 2024
Rewards
Unable to apply reward.
iOS
Apr 16, 2024
Expensive
Cost has increased significantly, no longer value for money.
Android
Apr 17, 2024
Did not work for me. Try scan, not see any rewards here. I hope you fix this
Costa Coffee Club - Product Description
Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum!

All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app!

 

With our app, you can:

• Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!)

• Use mobile ordering to order ahead and skip the queue in store

• You can now use your free drink rewards on Collect orders

• One touch contactless reordering from a Costa Express machine

• Treat a friend by gifting them a reward

• Track your beans balance to see when you have enough for a free handcrafted drink

• Find details of your nearest Costa stores including directions, opening times and facilities

• Ditch the card and keep Costa Club in your pocket at all times

• Add your Costa Club card to Google Pay

 

We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data.

Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact

Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.
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