63
poor

DiDi-Rider | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
5144 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
300 Reports
User Feedback
6%
iOS
300 Reports
94%
Android
5144 Reports
DiDi-Rider - Latest Quality Issues
Android
Dec 4, 2022
I give it 2 stars since I only occupy that they fix the location when you put, then Didi changes the address that bothers you a lot 😡
Android
Dec 5, 2022
You get charged if you cancel the trip but if the driver cancels it then you lose the waiting time they should improve that.
Android
Dec 5, 2022
The drivers have left me waiting until 20 minutes and then they cancel me and do not put any penalty and if one cancels you have to pay, and my waiting time who pays me
Android
Dec 5, 2022
Honestly they are spent with very high rates at all times ..
Android
Dec 5, 2022
The prices already went up too much my house is walking 15 minutes, but now I do ask for one I have to pay almost 70 pesos when before they were 30 to 35 pesos.
Android
Dec 5, 2022
The operators of the vehicles cancel the old ones a lot. At convenience, very lousy service attitude.
Android
Dec 5, 2022
I ordered my first ride on a downtown trip and no driver agreed to transfer me. Terrible application I do not recommend it.
Android
Dec 5, 2022
It was my favorite until they started forcing you to put a credit card to use the app, according to them to verify identity. Bad. I went to cabify :)
Android
Dec 5, 2022
They do not accept any food stamps. That misleading advertising, now I am closed the session because I misuse the app. What a bad platform
DiDi-Rider - Product Description
Your ride is just a few taps away in Australia, Japan and selected countries of Latin America through our DiDi Rider app, offered by the world’s leading on-demand transportation network. 

To use our service in Brazil, please download the ‘99’ app in the App Store. 
To use DiDi in China, please download the ‘DiDi-Greater China’ app in the App Store (China mainland / Hong Kong SAR). 

Requesting a trip is simple: 

1. Download the app and follow the instructions to create an account. 
2. To request a trip, select your pickup and dropoff locations.   
3. Once we’ve found a driver, you’ll be shown the driver and vehicle information. Please note: all our driver-partners are vetted before joining our platform. You can also check the driver’s pickup route and estimated time of arrival (ETA). 
4. At the end of your trip, pay hassle-free using your preferred payment method directly in the app. 
5. Safety first! Take a minute to learn how to set Trusted Contacts, use the Emergency Button or share your ride status using our in-app Safety Toolkit. 

Visit https://www.didiglobal.com/international-business for more information.
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