73
fair

DiDi-Rider | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
96%
Android
10465 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
452 Reports
User Feedback
4%
iOS
452 Reports
96%
Android
10465 Reports
DiDi-Rider - Latest Quality Issues
Android
Oct 22, 2021
Service bottom, waiting for a taxi for 40 minutes.....
Android
Oct 22, 2021
What a pity that there are drivers known and taken advantage of I do not reach the starting point, excessive charge of 40 soles trusting the driver, because my cell phone did not have a battery and when charging I found the surprise that came out 24.90., and obviously I want the return of the difference and to vary all the way he talked and wrote on his cell phone, taking more than an hour and a half to reach my destination. You can no longer trust any company to actually hire these people.
Android
Oct 22, 2021
I will summarize my comment like this. They bombard me with DiDi advertising now I ask you If there is a Didi in Panama? That is, 30 trips I ordered 0 were answered. Tip use Indriver is cheaper
Android
Oct 22, 2021
The few times I've used it, the app takes a long time to find drivers, and then they spend it canceling one after another, until someone takes the trip, but it takes a long time to arrive.
Android
Oct 22, 2021
The obossy program curve is not finished all lags hangs.
Android
Oct 22, 2021
Due to the fact that the application just froze had to pay twice as much due to downtime. It showed only the time when the taxi would arrive, and what kind of car it was, where exactly it drove, nothing was visible. We waited a long time for the taxi driver to write and barely found him.
Android
Oct 22, 2021
I can't install your app has been trying for hours and nothing
Android
Oct 22, 2021
Every time I enter the app it asks me to log in :/ that did not happen to me before and it is desperate, one has the urgency to ask for a trip and to be entering password every time I open the app is frustrating :c
Android
Oct 22, 2021
Cancelan a lot the services and already go twice that I am late to work It makes me unfair that I hope they can do something because it is always the same
DiDi-Rider - Product Description
Your ride is just a few taps away in Australia, Japan and selected countries of Latin America through our DiDi Rider app, offered by the world’s leading on-demand transportation network. 

To use our service in Brazil, please download the ‘99’ app in the App Store. 
To use DiDi in China, please download the ‘DiDi-Greater China’ app in the App Store (China mainland / Hong Kong SAR). 

Requesting a trip is simple: 

1. Download the app and follow the instructions to create an account. 
2. To request a trip, select your pickup and dropoff locations.   
3. Once we’ve found a driver, you’ll be shown the driver and vehicle information. Please note: all our driver-partners are vetted before joining our platform. You can also check the driver’s pickup route and estimated time of arrival (ETA). 
4. At the end of your trip, pay hassle-free using your preferred payment method directly in the app. 
5. Safety first! Take a minute to learn how to set Trusted Contacts, use the Emergency Button or share your ride status using our in-app Safety Toolkit. 

Visit https://www.didiglobal.com/international-business for more information.
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