/ unitQ Score

DiDi-Rider

Travel30-day average as of Nov 09, 2026

DiDi-Rider at a glanceDiDi-Rider (Travel) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 7 points from 53 in the previous 30 days. The score draws on 3,284 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Subscription Too Expensive and Overcharged Or Hidden Fees.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
46poor

unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days

Previous 30 days53
Last 30 days46

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
020406080Oct 9Oct 24Nov 8020406080Oct 9Oct 24Nov 8

User Feedback

3,284Reports
iOS
14 % 461 Reports
Android
86 % 2823 Reports

Compared with similar apps

  1. Hopper - Flight & Hotel Deals82
  2. Turo - Better Than Car Rental82
  3. Airbnb78
  4. Uber75
  5. Uber - Request a ride75
  6. Priceline73
  7. Booking.com70
  8. Booking.com: Hotels & Travel70
  9. Expedia Group, Inc.64
  10. Expedia: Hotels, Flights & Car64
  11. DiDi-Rider46

Top feedback themes

  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive
  • AccountPayment
    Overcharged Or Hidden Fees
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    No Response or Help Received

All scorecards

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