66
fair

DiDi Rider: Affordable rides | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
94%
Android
4330 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
267 Reports
User Feedback
6%
iOS
267 Reports
94%
Android
4330 Reports
DiDi Rider: Affordable rides - Latest Quality Issues
Android
Mar 27, 2024
I was charged for rides despite canceling them and was charged cancellation fees as well
Android
Mar 28, 2024
For small sections of 5min it charges me more than 100
Android
Mar 28, 2024
They change the price of the ride during the trip and don't notify the passenger or anything, fatal
Android
Mar 28, 2024
A driver didn't confirm my payment and now I have the account frozen, I supposedly have a pending payment
Android
Mar 28, 2024
They give a rate and then change it, they are supposed to respect the price given. In the end, they overcharge.
Android
Mar 28, 2024
Terrible application, three trips cancelled by the drivers and I was charged, they don't even serve to help the customer.
Android
Mar 28, 2024
I download the app again but it no longer allows me to use it normally as Didi Passenger. I don't understand why?
Android
Mar 28, 2024
Continuously keeps bugging the drive request at the moment of payment,tried with several different credit and debit cards from different countries.
Android
Mar 28, 2024
Bad experience with a driver that I paid the whole amount and the application did not want to respect and is charging me for the trip that I already paid for pure driver rat you have and you do not support the customer as Uber does
DiDi Rider: Affordable rides - Product Description
Do you need a ride? Or are you craving for a pizza? Ride wherever you want or order food delivery with DiDi, the world's largest mobility app and professional food delivery platform! Order a car in just three taps and travel more relaxed a comfortable. Order delicious food from your favorite restaurants with fast delivery. Download the app and enjoy our special discounts!



Download the DiDi Rider app now and guarantee a quality, economical and safe private transport service. You can also enjoy great food anytime, anywhere. Order your favorite pizza, hamburger and tacos. A complete app to make your day easier.

DiDi offers these services:
DiDi Express: cheap and safe trip with a qualified driver.
DiDi Economy: cheaper travel, but with the same quality as the DiDi Express.
DiDi Taxi: request a taxi by cell phone to travel more comfortably (available in some cities).
DiDi Delivery: deliver or receive your order, package or document cheaply.
DiDi Flex: you choose the price of your trip.
DiDi Food: enjoy great food anytime, anywhere
DiDi Moto: Enjoy better rates and faster rides

More savings on your travels and safe deliveries
With the DiDi Rider you can travel economically! Order a taxi or a private driver and take cheap trips wherever you want. Do you want a mobility app where you can save money? Then download DiDi Rider!

Food Delivery
Order food from restaurants easily with DiDi! In just 3 simple steps, you can enjoy your favorite delivery without leaving your home.

Your safety is the most important thing
Safe travel first. All DiDi drivers go through a selection process, where only the best are judged. With an extra step of security, you can share your trip in real time with trusted contacts. In an emergency, press the safety button. Travel safely with DiDi!

Choose your payment method
Select the best payment method, credit or debit card, via the app, or cash payment (only available in some cities). DiDi offers discount coupons and exclusive promotions for you to travel cheap. Enjoy it!

Ease of ordering cheap travel deliveries
With DiDiRider you can travel or order package deliveries with ease. Just enter your current location and destination, and we'll find the nearest private driver or taxi driver. You can see the driver's location in real-time and how long it will take to arrive. Request one of our services, such as DiDi Taxi, to travel cheaply on the largest transport platform in the world!

How to request a trip on the DiDi platform
Download the DiDi Rider app and create an account.
Enter your location and destination.
Select payment method: credit card, debit card or cash payment (available in some cities).
Click "Confirm" and we will find a driver nearby. You will be able to see all vehicle and driver information, including their real-time location and how long it will take to arrive.
Give your opinion at the end of the trip: so that DiDi maintains its quality of service.
With DiDi Rider, you can order safe travel, fast deliveries and enjoy a low fare and a private transfer service with a qualified driver. Also, you can choose to pay cash or card when ordering a cheap trip.

Need some help?
Visit https://mexico.didiglobal.com/centro-de-ayuda or contact us at help@mx.didiglobal.com or call 800 988 8888.
Want to improve your unitQ Score by 20% within 30 days?
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