50
poor

Disneyland® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
55%
Android
193 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
156 Reports
User Feedback
45%
iOS
156 Reports
55%
Android
193 Reports
Disneyland® - Latest Quality Issues
iOS
Nov 29, 2022
Too many people
It's super crowded Been here an hour and still in line for a ride
iOS
Nov 29, 2022
Not working
Magic band not linking up with app
Android
Nov 29, 2022
Mediocre app. Mobile checkout fails most of the time. Food ordering fails most of the time. Preview menus don't match the menu when you order. Only ride times and acting as a wallet for tickets work well. You're stuck using it because there aren't other options but it's honestly trash.
Android
Nov 29, 2022
Can't link pass in app or on the website for a few days now.
iOS
Nov 29, 2022
Counterproductive Toll-Free Number Customer Support Staff
Arrogant, Rude, Counterproductive Telephone Staff who provide zero customer service solutions. I am a United States Marine on Active Duty, and I only wanted to take my family to Disneyland with tickets that I already paid for. I attempted, over the course of several hours on the phone, to get a simple viable solution in order for me and family (including a six year old little girl) to attend the Disneyland park, to no avail.
Android
Nov 29, 2022
Not very intuitive or easy to navigate.
Android
Nov 30, 2022
They need to incorporate dinner reservations in the app - too many times I get popped back over to a browser to do reservations for meals or theme parks. Just put it ALL on here. Otherwise, handy to order food ahead since standing in line kills my back.
Android
Nov 30, 2022
DO NOT BUY GENIE+ I paid $60 for 3 people and am unable to use the app to book reservations for the rides. Keeps saying there is an error. I rebooted my phone, used my 5G Ultra service, tried Disney's wifi and nothing. It cannot get a reservation. Total scam.
Android
Nov 30, 2022
Mobile order not working
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, see wait times, browse maps, locate Disney Characters appearing throughout the parks and much more!

• See Info in a Flash: See upcoming plans and relevant park info with your dynamic home screen feed.

• Check Wait Times: See attraction wait times for Disneyland Park and Disney California Adventure Park at a glance.

• Skip the Ticket Lines: Buy park tickets* with the app and show your barcode at the gate for admission when you first get to the park! No ticket booth lines to stand in or e-tickets to print out.

• Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations.

• Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants.

• View Disney PhotoPass® photos: Enjoy unlimited downloads of your photos taken by our professionally trained PhotoPass photographers at magical must have iconic locations and select attractions when you purchase PhotoPass+. Don’t forget to ask your PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service.†

• Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more!

• Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.

• A Must-Have for Legacy Passholders: Passholders: Link your Legacy Passholder Discount to access your discounts at select dining and merchandise locations. Show your digital barcode when you arrive!**

• Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks.

• The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more.

*U.S. and Japan residents only.

**Legacy Passholders: Don’t forget to bring your Passport and valid photo ID!

You’ll still need to show a valid Annual Passport card for Passholder discounts and more.

†Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy.

Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases.

Terms of Use: http://disneytermsofuse.com/

Privacy Policy: https://disneyprivacycenter.com/

Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/

“Do Not Sell My Personal Information” Rights: https://privacy.thewaltdisneycompany.com/en/dnsmi
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