Quality degradation at Disneyland®  
Users report higher volume of Quality Issues than usual
60
fair

Disneyland® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
100%
Android
128 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
128 Reports
Disneyland® - Latest Quality Issues
Android
Jul 21, 2024
App is far too complicated for an app you really do need to use. You can't really opt out of using the app uf you want to have a good time at Dland
Android
Jul 21, 2024
Android app keeps crashing when linked to Disney account after cleared cache, reinstall, phone restart. Tested on an iOS device and that works fine. My trip is in two days. Hopefully this issue gets fixed.
Android
Jul 22, 2024
It seems great for wait time, but the map feature is really bad. It just shows where it is on the map and bit hiw to get there.
Android
Jul 23, 2024
It is functional, but the language can sometimes be confusing
Android
Jul 23, 2024
I can't find spanich
Android
Jul 23, 2024
As soon as I log in the app repeatedly crashes. Edit: had to uninstall and reinstall then I avoided logging in so I could send the help request; however, I was planning on going to the park on Wednesday, so I hope this is fixed fast.
Android
Jul 24, 2024
Useful, but not always clear, app. Several bugs.
Android
Jul 24, 2024
Endless crashes, I'm now dreading going to the park.
Android
Jul 25, 2024
Genie pass dooes not work.
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more!

Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit.
Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more.
Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more.
Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out.
Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations.
Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability).
View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Don’t forget to ask your Disney PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service. †
Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more!
Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.
A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive!
 Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks.
The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more.

*U.S. and Japan residents only.

**Legacy Passholders: Don’t forget to bring your Passport and valid photo ID!

You’ll still need to show a valid Annual Passport card for Passholder discounts and more.

†Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy.

Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases.

Terms of Use: http://disneytermsofuse.com/
Privacy Policy: https://disneyprivacycenter.com/
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
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