Quality degradation at Dott – Unlock your city  
Users report higher volume of Quality Issues than usual

Dott – Unlock your city | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Travel
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30-Day Trend
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Android unitQ Score
Android User Feedback
60 Reports
iOS unitQ Score
iOS User Feedback
17 Reports
User Feedback
17 Reports
60 Reports
Dott – Unlock your city - Latest Quality Issues
Nov 26, 2023
Can Not delete Account.
Nov 27, 2023
Too expensive! Could be cheaper! Sometimes very difficult to find a scooter!
Nov 28, 2023
New app crashes
I've updated app and it freezes me all the time
Nov 28, 2023
No bruises to be found on the map as at a station in Aalst and then pay fines because you do not display the folders. Fast scamming is what this is called in Belgium! Expect website problems!
Nov 29, 2023
Bicycles in poor condition
I live in Paris and I have a problem with Dott about 2 times. Bikes are poorly maintained, broken, broken... That's a lot of wasted time, unfortunately.
Nov 29, 2023
In short, too much, but really too expensive, and the competitors are even worse. Scooters are very good, heavy and fast (even if it often happens that they don't start), and at least in Rome there are many of them. But paying about 4 euros for 9 minutes and 30 seconds of scooter riding is madness, it should be a competitive price with buses not taxis
Dec 2, 2023
Too bad, now it's become very expensive. I used to use it all the time but now I'm forced to go to the competition
Dec 3, 2023
So many bugs... It's impossible to stop the race when the scooter suddenly stops, the running time gets longer because the validation of the photo of the stop takes 5 minutes, the application that detects movement when you're just trying to finish a race...
Dec 3, 2023
At first this application was satisfactory but since their strange update to park the bike it was impossible after finishing the ride you are downright forced to leave the bike in a place far from your destination, if this is not the case you are forced to contact the support to cancel and you will receive a fine of 3$euros, to vomit this app.
Dott – Unlock your city - Product Description
Download the app, spot a nearby Dott scooter or bike and ride in the great wide open – your way. 

Meet Dott
Our affordable, convenient and safe rides make green travel an easy choice for people in Europe. Just sign up, ride freely through traffic jams and arrive at your destination on time – for a fraction of the cost of a taxi or car share.

How it works
Our brightly colored vehicles are convenient, climate neutral and available 24/7 to quickly zip you where you want to be. 

To get started:
1. Download the Dott app
2. Open the map to find a nearby vehicle 
3. Scan the QR code to unlock – and you’re off!
Pro tip: Select a pass or discount after unlocking to save on your ride.

To end your ride:
1. Open the app 
2. Find a dedicated parking spot on the map
3. Continue on your day!

Save with a Dott pass or pay per ride
Choose your preferred discount right before you start a ride to save on travel. Explore Dott passes to save per day, week or month — or just pay as you go for now and choose one next time you ride. You can pick from promos you’ve added, referral bonuses you've earned, or limited-time local deals – it’s up to you!

Safety first
Take care of yourself and others when on the move:
* Ride in bike lanes or on the road
* Always park in dedicated parking areas
* Protect your head – wear a helmet
* Keep your eyes on the road
* Check out our FAQs for more tips under Help & contact in the app

Why choose Dott?
We’re on a mission to free our cities with clean rides for everyone. With our affordable and accessible rides, we’re driven towards making the places we call home less polluted and congested. By switching up your travel today, you’re making a positive impact on generations to come.

Ride with Dott whenever you're:
* Meeting a friend for dinner
* Commuting to work
* Heading to class
* Going on a date
* Exploring your city on your day off, or sightseeing in other countries

Where you’ll find us
Dott is currently available in 7 countries across Europe and counting. Want to see Dott in your city? Drop us a line at support@ridedott.com.

Happy riding!
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