24
poor
easyJet: Travel App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
98 Reports
98 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
43 Reports
43 Reports
User Feedback
30%
iOS
43 Reports
43 Reports
70%
Android
98 Reports
98 Reports
easyJet: Travel App - Latest Quality Issues
Android
Feb 14, 2025
Zero, error code for each reservation, really a very very bad application
Android
Feb 14, 2025
I couldn't find the gate and was not helped or offered an alternative. I was mocked on the phone and hung up on
iOS
Feb 15, 2025
Bad app
The new update (new layout) slowed the app so much down. The overview got worse.
Android
Feb 15, 2025
No Polish language
Android
Feb 15, 2025
Glitchy as hell since the new UI a few months back. Haven't been able to book a flight on it since. Every 3 seconds it forces a refresh of the page!
Android
Feb 16, 2025
EasyJet scammed me out of my covid vouchers. I moved from the UK to France during covid, and my local airport is Geneva, Switzerland. You could not use £ vouchers for CHF flights.
iOS
Feb 16, 2025
Passport details are a nightmare
You made it time wasting and irritating having to type manually in at EVERY CHECK IN my passport details. Now I cannot even copy paste them, I need to manually enter them!!! Ugly user experience. Is it so difficult to store the passport details? Don't tell me it's because GDPR because it is false. Do I need to book my flights with Ryanair to avoid the hassle?
iOS
Feb 16, 2025
App not working
Allows you to put in details of flight required but then freezes on that screen
Android
Feb 16, 2025
This app used to be great. Then they changed the check-in process. Before you could select your document but now they just try and sell you things and you need to type in your passport number every time.
easyJet: Travel App - Product Description
TOP TIP! PASSWORDS AND ACCOUNTS If you’re having trouble signing in or accessing your account on the app, your password may have expired. Follow these steps to reset your password: 1. On the easyJet app Home Screen menu, click the 'Reset password' link and enter the email address you used to register. 2. We'll send you an email to that email account with instructions on how to reset your password. 3. You can now use your new password to sign in. Note that if you are currently signed into the app, you must sign out and then sign back in with the new password so that you can be reauthenticated Wherever you’re going, take us with you. Search, book and manage your flights all from the palm of your hand. SEARCH & BOOK CHEAP FLIGHTS – Booking a trip to your favourite European location has never been easier with the easyJet app. You can also use Apple Pay or a saved payment card to check out swiftly and securely. MANAGE FLIGHT BOOKINGS - Keep track of your easyJet flight bookings all in one place. Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more. EASYJET HOLIDAYS BOOKINGS – Add your easyJet holiday booking to get instant access to all the information you need for your package holiday, including hotels & accommodation, airport transfers and other important information. You can also view your holiday countdown to build the holiday excitement. CHECK-IN – Scan your passport with your phone camera to add your details and check-in faster than ever before. MOBILE BOARDING PASSES – Use your mobile boarding pass to travel through the airport quickly, speed up boarding and reduce paper waste. You can store up to eight boarding passes per flight, which will be available offline, so you'll not need a data connection. For even more convenience, you can also save your boarding passes to Apple Wallet. Visit https://www.easyjet.com/en/mobile-app/mobile-boarding-passes for more details. FLIGHT TRACKER – Track your plane's location in real-time. Plus, check the latest arrival and departure information with live updates direct from easyJet’s Control Centre. You also see your plane’s journey, live in the air, with the addition of the FlightRadar24 map. FLIGHT NOTIFICATIONS – We'll notify you of any important flight changes as soon as we know, remind you when it's time to check-in, tell you your boarding gate and inform you of your baggage reclaim belt. TRIP WIDGET – Wherever you’re going, we'll be with you every step of your journey. Whether it’s a reminder to check in, check your baggage allowance or download your boarding pass, we’ll let you know. TRIP ANCILLARIES AND PARTNERS – Manage your extras all in one place. Easily add excursions, insurance, car hire, and parking to make your trip seamless. Plus, save money by purchasing in-flight vouchers in advance or even pre-order onboard products from our Bistro and Boutique range. VOICE SEARCH – Why not try our voice search feature to search for your next flight? Using the latest voice recognition technology you can find flight options by simply saying the destination, dates of travel and airports you want to fly from - all completely hands-free, making booking a flight easier and more accessible. LOOK & BOOK – Seen a photo of your perfect holiday destination but don't know where it is? You can now search for a flight using just a photo! Simply upload a screenshot of your ideal destination and we'll tell you where it is and which flights will get you there! CABIN BAG SIZER – Our handy bag sizing tool uses augmented reality to check whether your cabin bag fits within the maximum dimensions to take on board. ADD TO SIRI – Create a Siri shortcut directly from your Itinerary screen to view your trip quickly and easily anytime. ACCESSIBILITY – Our app works with your phone's screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple.
All intellectual property rights, including trademarks and word marks, are the property of respective owners