74
good

easyJet: Travel App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at easyJet Airline Company Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
183 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
65 Reports
User Feedback
26%
iOS
65 Reports
74%
Android
183 Reports
easyJet: Travel App - Latest Quality Issues
Android
Apr 17, 2024
Works so slow
iOS
Apr 17, 2024
Payment for extras very confusing
Tries to confuse you at every step and in the process squeeze more money out of you. You need a PhD in baggage handling to negotiate this site.
Android
Apr 18, 2024
Lots of delays and anomalies and not counting on any compensation in case of cancelled flight
iOS
Apr 18, 2024
You don't give a damn about the world!
53€ to change a flight that is displayed cheaper if you buy it separately and not to mention your non-existent services!
iOS
Apr 18, 2024
Bad app. Can’t enter details
You should be able scan your payment card. You should be able to create your own password. With star e.g.
Android
Apr 21, 2024
A very bad company, I will not travel with them again, bad treatment of customer
iOS
Apr 21, 2024
Really- Must install for wallet download ???
The lengths some companies will go to for having us install apps to monitor our movements is beyond ridiculous. All I want is an option to add my boarding pass to my wallet - I have NO USE whatsoever for your app. I'll be sure to use another operator for travelling if at all possible. This is too much guys!
iOS
Apr 21, 2024
Portugal
You have added 300 pound to our fully paid holiday without any prior notification. Not once were we told we would be charged extra during any calls. We haven't got it and may lose the holiday through no fault of our own
Android
Apr 22, 2024
Screenshots are prevented. Session expires suddenly, after which everything has to be re-entered.
easyJet: Travel App - Product Description
TOP TIP! PASSWORDS AND ACCOUNTS
If you’re having trouble signing in or accessing your account on the app, your password may have expired. Follow these steps to reset your password:
1. On the easyJet app Home Screen menu, click the 'Reset password' link and enter the email address you used to register.
2. We'll send you an email to that email account with instructions on how to reset your password.
3.  You can now use your new password to sign in. Note that if you are currently signed into the app, you must sign out and then sign back in with the new password so that you can be reauthenticated

Wherever you’re going, take us with you.
Search, book and manage your flights all from the palm of your hand.

SEARCH & BOOK CHEAP FLIGHTS – Booking a trip to your favourite European location has never been easier with the easyJet app. You can also use Apple Pay or a saved payment card to check out swiftly and securely.

MANAGE FLIGHT BOOKINGS - Keep track of your easyJet flight bookings all in one place. Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more.

EASYJET HOLIDAYS BOOKINGS – Add your easyJet holiday booking to get instant access to all the information you need for your package holiday, including hotels & accommodation, airport transfers and other important information. You can also view your holiday countdown to build the holiday excitement. 

CHECK-IN – Scan your passport with your phone camera to add your details and check-in faster than ever before. 

MOBILE BOARDING PASSES – Use your mobile boarding pass to travel through the airport quickly, speed up boarding and reduce paper waste. You can store up to eight boarding passes per flight, which will be available offline, so you'll not need a data connection. For even more convenience, you can also save your boarding passes to Apple Wallet. Visit https://www.easyjet.com/en/mobile-app/mobile-boarding-passes for more details.

FLIGHT TRACKER – Track your plane's location in real-time. Plus, check the latest arrival and departure information with live updates direct from easyJet’s Control Centre. You also see your plane’s journey, live in the air, with the addition of the FlightRadar24 map. 

FLIGHT NOTIFICATIONS – We'll notify you of any important flight changes as soon as we know, remind you when it's time to check-in, tell you your boarding gate and inform you of your baggage reclaim belt. 

TRIP WIDGET – Wherever you’re going, we'll be with you every step of your journey. Whether it’s a reminder to check in, check your baggage allowance or download your boarding pass, we’ll let you know. 

TRIP ANCILLARIES AND PARTNERS – Manage your extras all in one place. Easily add excursions, insurance, car hire, and parking to make your trip seamless. Plus, save money by purchasing in-flight vouchers in advance or even pre-order onboard products from our Bistro and Boutique range. 

VOICE SEARCH – Why not try our voice search feature to search for your next flight? Using the latest voice recognition technology you can find flight options by simply saying the destination, dates of travel and airports you want to fly from - all completely hands-free, making booking a flight easier and more accessible. 

LOOK & BOOK – Seen a photo of your perfect holiday destination but don't know where it is? You can now search for a flight using just a photo! Simply upload a screenshot of your ideal destination and we'll tell you where it is and which flights will get you there!

CABIN BAG SIZER – Our handy bag sizing tool uses augmented reality to check whether your cabin bag fits within the maximum dimensions to take on board.

ADD TO SIRI – Create a Siri shortcut directly from your Itinerary screen to view your trip quickly and easily anytime.

ACCESSIBILITY – Our app works with your phone's screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple.
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