72
fair

eDreams: Book cheap flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
94%
Android
620 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
40 Reports
User Feedback
6%
iOS
40 Reports
94%
Android
620 Reports
eDreams: Book cheap flights - Latest Quality Issues
Android
Jun 22, 2021
eDreams is one of the worst travel agencies.It does not answer calls and emails for cancellations and refunds.These monsters should be shut down.WORST!WORST!WORST!
Android
Jun 21, 2021
This service is scam. System errors buy wrong tickets and no refunds, total lack of respect for customers
Android
Jun 21, 2021
This app is completely scam! Don't even think about u will get refund. No costumer service just a freaking bot
Android
Jun 21, 2021
Bad App, they gave me a voucher for the Hotel due to cancellation for Covid and to use it I would have to buy the flight too, but the flight already had it with the voucher of the airline with which I could not travel in April. Bad customer service also responds very late and if possible wait when the voucher has expired to give you info. There is a lot of confusion even among the operators themselves first say that they can extend the deadline then when expired they can't 🤬
Android
Jun 20, 2021
Anything this site I make a reservation from Lyon to tunis and I am confirmed a trip from tunis to lyon I can not modify the route or cancel the reservation To flee
Android
Jun 20, 2021
Stay away from this company period. From the start of the transaction I had issue's with them, I got triple charge, got to the airport and there was no ticket called them they were helpless, never again will I book anything with them.
Android
Jun 20, 2021
I was deducted money from my account. As if I had bought a ticket and I without having bought 54.99 euros which I never used. I mean, if you download this application and buy flights for there every month you take a money away from your account. What a theft. And then whoever answers me for my money as I'm going to pay something every month is not fair
iOS
Jun 19, 2021
awkward
I buy the flight. The money is immediately withdrawn from the credit card but the confirmation email does not arrive. I'm waiting for a whole night. In the morning no confirmation email and the app is written "booking processing". I try to chat with a bot that after several attempts fails to fix the problem. I write an email, no answer received. In all this the flight departed a few hours later. I call customer service which is always busy. After an hour of trying they finally respond to me telling me that unfortunately they cannot confirm the flight yet. They tell me to 'go to the airport (without tickets and with the risk that the booking will not be successful) so much to the limit the tickets I will do them directly with the airline on site' (allowed and not allowed that the seats on board had not in the meantime ended). At that point I ask for a refund so that I can proceed with another booking and they tell me that 'it is not possible to say when the booking is not confirmed. She arrived at the airport and asked why this mishap showed the transaction code and I was told that the transaction they saw but the manager had not yet confirmed the practice. The error can be there and human, but the complete non-management of customer problems is unacceptable to me.
Android
Jun 19, 2021
the app works, but their service deserves attention from autority. cancelled flight refunds never arrived, problems with ryanair check-in
eDreams: Book cheap flights - Product Description
Thinking about travelling? Are you looking for a cheap flight? Download our app and make the trip of your dreams! We will also do the check-in for you, as soon as it is available, so you only have to worry about enjoying your trip.

Our eDreams travel app is the best rated in the travel industry; it has more than 2 million reviews and 18 million users! We'll take care of everything: Finding cheap flights, showing you the best hotels and other accommodations for your stay, negotiating great deals on your rental car or arranging your ride from the airport to your destination. We've got you covered!

Cheap flights

Find cheap flights among our more than 600 airlines, for one way, return or multi-city!
Our wide variety of flights offers you from long distance flights to cheap low cost flights with airlines such as Ryanair, Easyjet, British Airways, United Airlines, Air Europa and more. Book your flights with us and you will be able to download your boarding passes directly from the app, in addition to tracking the status of any flight in real time. You will find the ideal flight and tickets at the cheapest price in our travel app.

Hotels

Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. Search, book and compare hotel offers very easily.
You can book hotels like Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts and much more. Cancellation is free if you change your plans. We also offer discounts of up to 40% less in hotels if you book a flight with us.

Car rental 

Do you want to complete your booking with a car rental? We offer cars from companies such as Hertz, Avis, Europcar, Alamo, Budget and up to 800 car rental agencies. Rent a car anytime, anywhere and travel at your own pace.

Sounds good, right? And that's not all!
Our travel app not only offers you cheap flights, hotel deals, and car rentals for your trips ... download the app and:

- Order your boarding passes for all your flights, and we will check-in as soon as it is available
- follow the status of any flight in real time with our new flight tracker feature
- Create an account and receive real time flight status notifications: gate numbers, baggage belts, delays or cancellations and more
- Check your flight itineraries, booking references or baggage allowances in the My Trips section, even without an internet connection!
- download our free travel guides and discover what to do at your destination, even if you don't have an internet connection

eDreams helps you to  find the best deals on flights, hotels and car rentals. Search, compare and book flight + hotel tickets in our travel app to enjoy a 40% discount.

We strive every day to make your travel dreams come true. If you had a positive experience with our app, would you mind rating us with 5 stars in the App Store? Thank you!
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