Quality degradation at Emirates  
Users report higher volume of Quality Issues than usual
78
fair

Emirates | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
140 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
29 Reports
User Feedback
17%
iOS
29 Reports
83%
Android
140 Reports
Emirates - Latest Quality Issues
iOS
Oct 22, 2021
Employees are not professional
I'm sitting now in Cairo airport for more than 3 hours my Case is I had an air ticket on Egypt air .. and the counter that was opened in front of me was Egypt air.. The lady who's sitting she gave me Emirates airlines ticket under my name When I asked her do you want to see my boarding pass, she said no need I passed the immigration and everyone said it's normal , when I go to the police office he called the manager of Emirates cabin crew , when she came latterly she was fighting and speaking rude and not even try to fix the mistake They keeping me waiting for 3 hours now without any reasons and I missed my plane and even Emirates airlines employees shouting and don't want to fix the problem
iOS
Oct 20, 2021
Poor features
Bookings made are not displayed and cannot be added.
iOS
Oct 20, 2021
Always freeze
Often this app is freeze, doesn't work, when I open it keep minutes for connect it and I never been able to do a check in. From Emirates I aspecting more
iOS
Oct 19, 2021
Not Working
App is not working at all. None of the features are opening, can't do new booking,or adding existing booking
iOS
Oct 18, 2021
Can’t search a flight
After entering all my flight details I am unable to search the flights. I click the search flights link and nothing happens. This app is broken and needs fixing as you can't search or book flights at all
iOS
Oct 16, 2021
Why it need IOS 13 or more... if we have IOS 12 then how we can use ?
I am frequently using Emirates airline and very happy from the services. But I have IOS 12 only. Now I am not able to use application.
Android
Oct 16, 2021
Nothing works, keep brawsing to emirates page,
iOS
Oct 15, 2021
Just doesn't work
Can't say anything about the app except that it just doesn't run on my iPhone 12 Max Pro. Countless times newly installed, but the charges and charges just badly.
iOS
Oct 15, 2021
App get stuck!
App gets stuck Every time
Emirates - Product Description
Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

6. THE EMIRATES APP FOR APPLE WATCH 
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.
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