93
good

Emirates | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Emirates? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
6 Reports
User Feedback
10%
iOS
6 Reports
90%
Android
56 Reports
Emirates - Latest Quality Issues
Android
Jun 20, 2021
Very intuitive, Emirates is always on top on the CX 🤩
Android
Jun 12, 2021
Live chat is not working.
Android
Jun 10, 2021
How such a large store can develop such a grotesque app is a mystery to me. You can not even enter the mandatory passport data, because there are no countries in the selection list. Saving is only possible with a visa number, although no visa is required. There is a lot to work through....
iOS
Jun 9, 2021
List of countries do not work
While online check in the list of countries do not display the items and search function do not work
Android
Jun 2, 2021
Errors, problems, does not perform BASIC functions.
Android
May 29, 2021
Had problems with seat reservation
iOS
May 24, 2021
Extremely great app!!! Happy for years!
I find the Emirates app unbeatable! I personally do not know any other airline, but I have also been a convinced and highly satisfied Emirates customer and A380 fan for years. There is no way past Emirates for me as soon as it goes east. (Except at Christmas time, I also went with klM with a 50% cheaper ticket) Unfortunately, I currently have several bugs in the app, despite the latest version of the app and iOS on an iPhone 11Pro. I cannot select a country for my wife's passenger data to complete the passport details, nor save an emergency contact. Can the developer help here? If otherwise is no longer tragic, the staff have more effort at the check-in counter.
iOS
May 21, 2021
Bad apps ever
Always hang and need to remove and re install. And slow.
Android
May 20, 2021
I have been trying to check my flight details but whenever I put in my name and booking reference it keeps saying that can't find the booking in the system yet I have the ticket. I needed to buy extra luggage kgs
Emirates - Product Description
Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

6. THE EMIRATES APP FOR APPLE WATCH 
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.
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