82
fair

Express Scripts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Express Scripts? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
126 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
21 Reports
User Feedback
14%
iOS
21 Reports
86%
Android
126 Reports
Express Scripts - Latest Quality Issues
iOS
Oct 23, 2021
Difficult
Slow, but free, shipping. Prices don't appear to materially better than my local pharmacy. I think they can do better. I also think they are enormously profitable—buying drugs at huge volume discounts from manufacturers and passing a tiny discount to the consumer. That doesn't feel good.
Android
Oct 17, 2021
I just downloaded and it gives me errors when I search for pharmacy. So far not very impressed...I have numerous medications I am on and this is of no help. If it gets fixed I may up my stars. As of now it's a waste of space.
iOS
Oct 16, 2021
Cart Button not working
Cart button doesn't work!!
iOS
Oct 15, 2021
Med
Don't under your phone app and it has nothing to tell us about Med even the one we were taken off of
Android
Oct 15, 2021
The only problem is removing old prescription. I have tried numerous times with express s rip personal to have the removed to no avail
Android
Oct 14, 2021
My delivery was never arrived. They did not care I had to call UPS to follow a claim mid-time no meds!!! I told them I won't pay for meds I haven't received. They don't help and they don't care they want just their money feel they scam many old people since they are not much on technology.
iOS
Oct 13, 2021
Ordering
Not user friendly! Scripts are listed. Then listed again as cancelled. Very difficult to follow. I have scripts which need to be reordered but they're blocked out & I can't do it. Really DO NOT like dealing with Express Scripts.
iOS
Oct 10, 2021
Poor App
I needed to get Humalog delivered because UPS destroyed my prescription and I had to get it immediately. I called five times as was told by two pharmacists and two supervisors that it would be overnighted to me. It was not and my doctor had to phone in a prescription to a local pharmacy. When my prescription service was Medco these problems never occurred. Usually Express Scripts is accurate but with my Humalog it has not been very good.
Android
Oct 10, 2021
Rare a glitch. Cannot print a list of current meds from the App.
Express Scripts - Product Description
Managing your medicine is easier when our app does it for you. 
 
The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket.
 
Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere.

Whatever you’re looking for, find it faster on the Express Scripts mobile app. 

•	Order refills for you or your family
•	Track orders
•	Start automatic refills
•	Access ID card
 
You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. 

This app and/or some if the features described may not be available for all plans or benefit types.
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