Quality degradation at Exxon Mobil Rewards+  
Users report higher volume of Quality Issues than usual
31
poor

Exxon Mobil Rewards+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
71%
Android
56 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
23 Reports
User Feedback
29%
iOS
23 Reports
71%
Android
56 Reports
Exxon Mobil Rewards+ - Latest Quality Issues
Android
Dec 2, 2022
Requires 2 factor authentication but does not send/text required code within its usable time. Also a mention in the app suggests AARP benefit, linkage cannot be found in app.
iOS
Dec 2, 2022
Disappointed traveler
We've been using this app for a few years now. It works great locally, however we are traveling from Maine to Florida and have only been able to use it once. The app was logged out at the last 3 stations. Why do we have to log in each time when we have the password in memory? After logging back in each time, the app knew what station we were at and also let me put in the pump number but we got the apology error that something went wrong. Very frustrating when gas prices are so high and we can't use our account.
Android
Dec 3, 2022
This app is awesome...when it works. I've been getting "wait a moment" errors, and I end up having to go in and pay. I guess I should just uninstall it??
Android
Dec 3, 2022
For the past few months on old and new phone, the app constantly says there's a problem and to try again later. Not good.
iOS
Dec 3, 2022
Not pleased
First time trying to use app was a complete failure. App would NOT recognize verification code, would NOT resend code, then all I kept getting was “ an error occurred “. Seriously do any of you app genius actually check out these apps?
Android
Dec 3, 2022
here lately the app has been acting funny and "not finding" me...IDK
Android
Dec 4, 2022
Wasted so much time again with this app. Have it on two different phones and neither one could lock into for locations. Also wouldn't work when scanning the QR code.
Android
Dec 4, 2022
Worst app ever. Even though I enabled my location, it says unable to detect location while I'm sitting next to a Mobil pump.
Android
Dec 5, 2022
When selecting payment method noting happens. Clicking on the card does nothing. Which is frustrating when you are at the pump. It finally started working after several attempts.
Exxon Mobil Rewards+ - Product Description
The most secure and easy way to pay for fuel and earn rewards.



Exxon Mobil Rewards+ app allows you to stay in the comfort of your vehicle while you pay for Synergy™ fuel with your phone. Say goodbye to taking your wallet out and swiping your credit card at the pump.



It’s simple: create an account in the app, add your preferred payment method, and start earning rewards on your next fill up at participating Exxon and Mobil stations! 



With the ExxonMobil Rewards+ app you can:
•	Securely pay for fuel from your phone using different payment methods, including Apple Pay
•	Find the nearest Exxon and Mobil stations
•	Check out convenience store offers and earn rewards on drinks, snacks, and more* 
•	Track and monitor your purchases and rewards
•	Earn and redeem rewards on everyday fuel and convenience store purchases 



Download the app today and start earning rewards immediately on every purchase!




PAY WITH YOUR PHONE
It’s simple, safe, and contactless! Just open the app, select your pump number, and authorize the pump. All you have to do is get out of your car to select a fuel grade and begin fueling. When you finish fueling, the app automatically displays a receipt with your transaction total, earned rewards and, if selected, a car wash code!



If your location services are turned off, simply scan the QR code at the pump to select your pump number. 



ACCEPTED PAYMENT METHODS
The app accepts all credit and debit card payment methods, Click to Pay, as well as the ExxonMobil SmartCard and Apple Pay. 



Apply for the ExxonMobil Smart Card through the Exxon Mobil Rewards+ app and get 6 cents off every gallon, every day with the ExxonMobil Smart Card.**



……………………………………………………………………………………………………………



For more information and frequently asked questions go to https://www.exxon.com/en/rewards-program. 



*At participating locations



**Subject to credit approval. Account must be open and in good standing to qualify. 6¢ per gallon ongoing savings received as a reduced fuel price at the point of sale. Terms and conditions of the ExxonMobil Smart Card Rebate Program apply.
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