25
poor

Fever: local events & tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
60%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
36 Reports
User Feedback
40%
iOS
36 Reports
60%
Android
54 Reports
Fever: local events & tickets - Latest Quality Issues
iOS
May 17, 2024
App auto fills ticket purchases and they refuse refunds
When I clicked to purchase 5 VIP tickets for an event, the app auto filled a standard ticket as part of its normal function. I suppose they assume you want that ticket to begin with. Customer service refused to give me my money back.
iOS
May 18, 2024
Do not book Fever Original Events
I booked a Fever Original Event for which the location was “kept secret” and I was supposed to receive a mail with the location Two day before the event I contact them in the live chat since I had not received anything and ask them about the location, they just told they would come back to me later, never did. Next day I contact them by email, same question, no answer. Later this day (6h before the event) I call them and they tell me that a partner should have emailed me, but they don’t know when, who this partner is, or what was the content of this mail… after a few additional hour of waiting and just 3h before the event they finally announce that the event has been cancelled due to “External Reasons to Fever”…. When did you plan to tell me? Did you tell that to everyone else that did not complain? Were you even aware that it was cancelled before I complained? How is it a Fever Original and Fever Exclusive event and yet you have no idea who organises it? Did you even plan the event in the first place or did you just sell tickets hoping that I would forget about it?
iOS
May 18, 2024
Not helpful
The experience we booked was amazing. The booking site however was horrible. Instead of a refund or just getting your tickets back the give you a ‘voucher’ to use on more tickets but you still have to pay the booking fee. When contacted customer service there were available but there was no room for any other answer than no. There was no room for human error and it was a very confusing app anyway. I accidentally bought 1 extra ticket and when I went to get a ‘voucher’ it cancelled ALL of my tickets not just one. Again no other answer from customer service than no refund or no tickets back. I see myself as someone who is tech savvy and this was so confusing and very unhelpful when there is a user error. I don’t like to make bad reviews but this caused me so much stress and wasted me so much money as I got no money back and had to pay the booking fee MORE THAN ONCE which isn’t just a couple of dollars it was $20. I did not get the money back for my extra ticket I just fully lost it. There should be refunds available and not points to be used on the site or this voucher thing. It is not simple. So upset and will not use this again. Fortunately the experience we finally had was very good.
Android
May 18, 2024
I would definitely read the terms and conditions. We were going to be late due to to traffic and they wouldn't refund us or reschedule for a different event since it was passed 72 hours. I will definitely not be using this company again especially since they kept the 160 we paid for.
Android
May 18, 2024
The app gives quite a few incidents, not to mention the advertising bombardment....
Android
May 18, 2024
This app is a scam. They said the event had a problem and refunded as a voucher. Can't find the same value event.
Android
May 19, 2024
was amazing but was a door where another event was so could heat little ones running aound playing next door from time to time during sound bath which was a little distracting
Android
May 19, 2024
Be careful when booking events here, they cancel, give you a coupon and then don't cover the price of the same event same seat on another date.
Android
May 21, 2024
Obligation to download this app to see a ticket when I didn't buy it on this app. Go cook the fiak
Fever: local events & tickets - Product Description
DISCOVER THE BEST EXPERIENCES IN YOUR CITY

Fever puts the wealth of your city’s events and experiences at your fingertips. Discover what to do, where to go, and what to visit. Find local events, secret places, and trendy pop-ups, some of which are available exclusively on Fever. 

DISCOVER EXCLUSIVE EVENTS THAT YOU CAN ONLY FIND IN FEVER:

Jurassic World: The Exhibition
Stranger Things: The Experience
Van Gogh: the Immersive Experience
The Queens Ball: A Bridgerton Experience
And many more!

UNIQUE FEVER FEATURES:

- Exclusive events: Access to exclusive events that you can only find on the Fever platform.
- Fever Club: Reward system on all ticket purchases thanks to your Fever wallet.
- Fever filters: Handy filters that allow you to search by date & time.
- Favorite events: List of favorite experiences for easy access to the events that you like the most.
- Ticket transfers: Easy ticket transfer system that allows you to send friends and family tickets with no fuss.
- Map of event locations: Up-to-date map that shows you the events near you and in your city.
- User based recommendations: Personalized recommendations for events and experiences based on your likes.
- Fully mobile, paper-free tickets: no printer required as tickets are scanned from your mobile device.
- Customer Support: 24/7 support and chat with our Customer Support team, available in 8 languages.

ALL TYPES OF EVENTS AND EXPERIENCES

- Tours, trips, adventure: discover new places and experiences in your city that you haven’t even heard of.
- Arts & museums: visit your city’s cultural havens for a tranquil day out.
- Concerts & festivals: watch your favorite musicians and artists as they perform at some of the most exclusive venues in your city.
- Theater, comedy, shows, & AMC cinemas: laugh, cry, sing and shout at the best shows and latest movie screenings.
- Food experiences: taste the world at a wide variety of gastronomic experiences.
- Drinks & afterwork, nightlife, parties: dance the night away at some of the city’s hottest nighttime spots.
- And much more!

AVAILABLE CITIES IN THE US: New York, San Francisco, Los Angeles, Miami, Boston, Chicago, San Diego, Washington DC, Atlanta, Philadelphia, Seattle and many more!

To check out the Fever platform and for any other information, you can take a look at our website https://feverup.com/en or contact us 24/7 support via chat, phone and email at hi@feverup.com.
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