60
fair

FlixBus & FlixTrain | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
Work at Flix SE? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Flix SE? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
1215 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
87 Reports
User Feedback
7%
iOS
87 Reports
93%
Android
1215 Reports
FlixBus & FlixTrain - Latest Quality Issues
Android
Mar 26, 2024
I cancelled the ticket and they didn't give me my money back. Well, I bought it with pix
Android
Mar 26, 2024
Most payment options don't work
Android
Mar 26, 2024
Poor for accessing inaccurate information
Android
Mar 26, 2024
Very bad service doesn't give money back when you cancel your journey
Android
Mar 26, 2024
Destination was not directly selectable
Android
Mar 26, 2024
Customer service is nonexistent
Android
Mar 26, 2024
is becoming more and more expensive
Android
Mar 26, 2024
I am writing to express my disappointment and frustration over a distressing incident during my recent journey with your company. On 24/03/2024, while traveling from Cambridge to London Victoria, I entrusted my bag to the Outside Luggage compartment. However, upon reaching Victoria Station, my bag was missing. Upon inquiry, the driver admitted to leaving my bag outside at the previous stop, Finchley Road. This negligence is deeply concerning and reflects poorly on your company's commitment.😠😠
Android
Mar 27, 2024
I did at least 20 trips with flixbus and not even once I've been in time. Drivers stop randomly to eat, late or not. It's disappointing, they should be paid less.
FlixBus & FlixTrain - Product Description
The FlixBus and FlixTrain mobile app. Book cheap bus and train* tickets for all of Europe, Turkey, Brazil and the USA. Download the bus and train app now! 

*Train trips are available in Germany and Sweden 

 

Travelling with FlixBus and FlixTrain is easy! Just download the free app and give it a try. For bookworms who’d like more details, here are some tips to get you started. 

 

BOOKING 

Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 

- You don’t have to pay booking fees 

- Your app is your ticket - no need to print anything 

- You have access to special offers only available through the app 

 

INFORMATION ON YOUR TRIP 

You can access your trip information and ticket anytime and follow the location of your bus or train easily. Let the app guide you to your stop. 

Important information, such as delays or changes concerning the trip, will be shared with you via push notification or a text message, so you won’t miss any information. Very important: don’t forget to allow push notifications! 

 

LUGGAGE 

Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus or train by purchasing additional luggage. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers and train staff are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs. 

 

COMFORT ON BOARD 

With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. During the trip, you can use our free Wi-Fi and buy some snacks and drinks from our drivers. 

With every FlixTrain ticket, you are guaranteed a seat free of charge, private power outlets, toilets on board and a high-speed ride to your destination! 

More information about our services on the bus and train can be found in our FAQs. 

 

Doesn’t it sound Flix-tastic? See you on board!
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