66
poor

FlixBus: Smart Bus Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
95%
Android
1656 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
92 Reports
User Feedback
5%
iOS
92 Reports
95%
Android
1656 Reports
FlixBus: Smart Bus Travel - Latest Quality Issues
Android
Aug 14, 2022
With 6 hours delay, app shows only 1.5 hours...
Android
Aug 14, 2022
The bus left early (18:38 instead of 18:40) from the Benevento stop, and although we tried to reach it at the Campobasso stop, we could not take it there either, always due to an early departure (19:37 instead of 19:45)
Android
Aug 14, 2022
From orly at 14.45 arrives in Lille 18.10 and I had to have the change to Brussels in theory I had at 18.10 and it was not possible for me to take the second to Brussels and the mistake is yours and I ask for reimbursement for my lost time .
Android
Aug 14, 2022
Bus always late! 45 minutes late at departure and arrives 2 hours late! Punctuality to review
Android
Aug 14, 2022
five hours in a row refusal to accept payments. asks for other cards. PayPal also did not skip for payments
Android
Aug 14, 2022
Departure ahead of time, as the driver does not know the clock is how to get a driver's license
Android
Aug 14, 2022
They are unreliable, a few hours before departure (21.50 for Rome, arrival at 6;45) send me a simple SMS that the ride is canceled, I feel desperate considering that the next morning I have to take service at 8;30 ... I am obliged to take a night train at high costs .... I hope that the consumer protection authorities and companies, to one of which I am addressing, will take serious action.
Android
Aug 14, 2022
Poor service, tickets cancelled the day before and delays. Never again.
Android
Aug 14, 2022
Often there is no internet on the buses.
FlixBus: Smart Bus Travel - Product Description
FlixBus is revolutionizing the way people travel all over the world and is now in the US. Benefit from our unbeatable prices without compromising on quality or comfort during the ride. 

Traveling with FlixBus is so easy, there’s not much to explain. Just download the free app and try it. For bookworms that need more details, here are some tips to get you started ;-)

BOOKING 
Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 
- You don’t have to pay booking fees
- Your app is your ticket, no need to print anything
- You have access to special offers only available through the app 

INFORMATION ON YOUR TRIP 
You have access to your trip information and ticket at any time via your phone. Let the app guide you to your bus stop. Important information, such as delays or changes concerning the bus stop, will be shared with you via push notification or a text message so you won´t miss any information. Very important: don’t forget to allow push notifications! 

BAGGAGE
Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers are happy to help you stow them away. You can find more information concerning the rules and costs in our FAQs. 

IN THE BUS
With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. More information about our services on the bus can be found in our FAQs. 

Doesn’t it sound Flix-tastic? See you on board!
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