70
fair

FlixBus: Smart Bus Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
931 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
28 Reports
User Feedback
3%
iOS
28 Reports
97%
Android
931 Reports
FlixBus: Smart Bus Travel - Latest Quality Issues
Android
Jun 21, 2021
Horrible! We waited for the bus for 2 hours, didn't show up and there was no way to get any kind of info
Android
Jun 21, 2021
Very badly I was taken twice for the same traget and after claim it is the total silence for more than 1 month 👎👎👎👎👎👎
Android
Jun 21, 2021
Still a dematerialized service quinne not hold these commitments and a hotline that guarantees elements that are not found may be non-existent I try to order via the web 2 tickets (an adult a child) and the result is a disaster The children of Mons of 16 years do not have the possibility to travel because the family tickets are not accessible The gag the refund area is not found. Be careful
Android
Jun 19, 2021
Nothing to say this just have a little bit of hours because we did not arrive the scheduled time.... otherwise the whole super, the price, WiFi ... perfect....
iOS
Jun 19, 2021
Customer service!
m passage, I chose the voucher did not come, after 4 attempts to call the helpline I learned I did not choose a voucher, only a refund to the account, 30 min of my time lost and still wkecają me that something bad I did ...
Android
Jun 19, 2021
Stupid people sell tickets that don't even have a bus for, and you can't refurrect a ticket😡😡😡
Android
Jun 19, 2021
I had, until 1 week, no criticism to make, but, as it has happened to me many times since the years that I make the Mrs. le Havre-Paris trip, I had to modify my route, but this time, bug at the time of generating the voucher (11,99 € - 3 € cancellation fee = 8,99 €), it can happen, ok ... But nice contact (sections comments, vouchers, refund ...) no return ... So there, no, you lose credibility.
Android
Jun 18, 2021
the routes are kinda limited, but I've used flixbus multiple times and still love it
Android
Jun 18, 2021
specify the exact names of the stations, when you are going to travel from London as the customer is confused with the terminals in London
FlixBus: Smart Bus Travel - Product Description
FlixBus is revolutionizing the way people travel all over the world and is now in the US. Benefit from our unbeatable prices without compromising on quality or comfort during the ride. 

Traveling with FlixBus is so easy, there’s not much to explain. Just download the free app and try it. For bookworms that need more details, here are some tips to get you started ;-)

BOOKING 
Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 
- You don’t have to pay booking fees
- Your app is your ticket, no need to print anything
- You have access to special offers only available through the app 

INFORMATION ON YOUR TRIP 
You have access to your trip information and ticket at any time via your phone. Let the app guide you to your bus stop. Important information, such as delays or changes concerning the bus stop, will be shared with you via push notification or a text message so you won´t miss any information. Very important: don’t forget to allow push notifications! 

BAGGAGE
Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers are happy to help you stow them away. You can find more information concerning the rules and costs in our FAQs. 

IN THE BUS
With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. More information about our services on the bus can be found in our FAQs. 

Doesn’t it sound Flix-tastic? See you on board!
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