76
fair

FlixBus: Smart Bus Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
790 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
43 Reports
User Feedback
5%
iOS
43 Reports
95%
Android
790 Reports
FlixBus: Smart Bus Travel - Latest Quality Issues
Android
Oct 23, 2021
Milan-Padua section of the 4 always late.
Android
Oct 22, 2021
We waited an hour and a half for the bus and it didn't come, it wasn't sent in the message, we had a hard time in the middle of the night with the three kids and we couldn't even find an interlocutor I'll see you in court flixbus
Android
Oct 22, 2021
Poor service and with no customer care. I was denied a refund of a ticket by the online operators, despite the continuous complaints, when instead on the bus I had been promised a refund due to a misunderstanding on the departure stop
Android
Oct 22, 2021
The app is nice and all but the payment confirmation is always faulty.
Android
Oct 22, 2021
Hello how do I log in..? Where can I find my customer account..? I manage my data in the app like..?
Android
Oct 22, 2021
The response to the complaint described on the chat is displayed only after it has been previously closed. Unable to get an answer for the query.
Android
Oct 22, 2021
Hello, so we asked the driver if it was the bus that went to porto (portugal) she even did not look at us or answer !!!! it would be necessary to tell her that if she has work it is thanks to the tourist and it would be good to add a can of nice and inform the customers it is her work so no I am not happy at all !!!!
Android
Oct 22, 2021
I bought 2 return tickets Genoa Milan, Milan Genoa pointing out that I had a cable in a carrier. If there was no problem from Genoa Milan, in Milan I was told that I had to get off because the direction of FlixBus does NOT allow Animals on board their vehicles. I would like to know who gives me back the money and what is this policy of yours against animals? You are of a shameful impropriety. I will never take flixbus again
Android
Oct 22, 2021
When I book a flixbus bus I want it to be the same and not another company. Too much stop results a 1H delay a distination.😡
FlixBus: Smart Bus Travel - Product Description
FlixBus is revolutionizing the way people travel all over the world and is now in the US. Benefit from our unbeatable prices without compromising on quality or comfort during the ride. 

Traveling with FlixBus is so easy, there’s not much to explain. Just download the free app and try it. For bookworms that need more details, here are some tips to get you started ;-)

BOOKING 
Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 
- You don’t have to pay booking fees
- Your app is your ticket, no need to print anything
- You have access to special offers only available through the app 

INFORMATION ON YOUR TRIP 
You have access to your trip information and ticket at any time via your phone. Let the app guide you to your bus stop. Important information, such as delays or changes concerning the bus stop, will be shared with you via push notification or a text message so you won´t miss any information. Very important: don’t forget to allow push notifications! 

BAGGAGE
Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers are happy to help you stow them away. You can find more information concerning the rules and costs in our FAQs. 

IN THE BUS
With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. More information about our services on the bus can be found in our FAQs. 

Doesn’t it sound Flix-tastic? See you on board!
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