50
poor

Fly Delta | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
48%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
171 Reports
User Feedback
52%
iOS
171 Reports
48%
Android
158 Reports
Fly Delta - Latest Quality Issues
Android
Oct 24, 2021
If this app could fly I'd be dead. It crashes non-stop and spits out "oops, something went wrong" errors like it's a PEZ dispenser. Worse yet, it locks you out and you have to keep changing passwords till your vocabulary runs out. Reinstalling won't help. If the same people who designed it also designed planes, there'd be no one left alive to fly. John Mulaney was right about Delta (look it up!) A "We Don't Care" neon sign wouldn't be less subtle. Have you no shame?
iOS
Oct 24, 2021
Terrible trips lately
Delayed flight in Marquette caused us to miss our flight in Minneapolis. No more flights available that night. They said we could go to a hotel in Edina, but no shuttle. Had to pay for it ourselves. No food vouchers. Recent flight cancelled and had to leave another day. Last flight delayed because of maintenance. Can't get anyone on the phone from Delta. The wait was 2 1/2 hours to speak to Delta Customer Service.
Android
Oct 23, 2021
A Mess. This app hasn't worked for months. C'mon Delta!
Android
Oct 23, 2021
App keep says having technical difficulties. I've Un-installed and re-installed several times. Still not working.
Android
Oct 23, 2021
This app is having technical difficulties. Then it says logging in and 10 min later still shows that.
Android
Oct 23, 2021
APP CONSTANTLY DISPLAYS TECHNICAL DIFFICULTY MESSAGE AFTER GOING THRU FLIGHT SELECTION
iOS
Oct 23, 2021
Could not change flight through app or web site
Multiple times I've tried to use the app or website to modify or change my flight and most of the time I get a message saying I have to call. When I call I hear ‘due to high call volumes …' after 2.5 hours waiting for a call back I just went on line and booked a one way ticket. Now I have two return flights. Basically doubled the cost of my trip. Here's a thought let folks use the app or web page to change or modify flights and maybe your call volume will decrease. I know brilliant!!!!
iOS
Oct 23, 2021
It is impossible to write a mileage ticket using your app.
Please change it.
Android
Oct 22, 2021
Still not working!!!
Fly Delta - Product Description
Welcome to Fly Delta, Delta’s award winning iOS app. With our dynamic Today screen which provides quick access to your boarding pass and other important day-of-travel information, Fly Delta makes travel easier than ever before.

• Enroll in Delta's SkyMiles® program and earn miles every time you travel
• Find, compare and book Domestic and International flights
• Book SkyMiles award tickets
• Purchase Delta Comfort+™ seats and Trip Extras, including in-flight Wi-Fi, Priority Boarding and more
• Reserve Preferred Seats like bulkhead and aisle
• Rebook cancelled flights or missed connections
• Manage your trips, profile and customize your travel preferences
• Check your SkyMiles account balance and current Medallion® status
• Check in, view your boarding pass and add it to Apple Wallet
• Pay for checked bags and track their location
• Check the latest flight status and receive flight and gate change notifications
• Save a photo to remember your parking spot
• Check your status on the upgrade or standby list
• View or change your seat
• Locate Delta Sky Club® lounges
• View interactive airport maps, public transportation details and weather information
• Get detailed info about our fleet and partners
• Map flights en route with an interactive flight tracker
• “Today” gathers everything you need for your day of travel into one convenient place
• “Feed” ensures you always have the latest flight updates, gate changes and more
• View countdown to departure and arrival along with gate and baggage carousel information on Apple Watch

The Fly Delta app for iPhone and delta.com are always free to use on Delta’s Wi-Fi-enabled flights. Visit delta.com/app for more information.

When downloading the Fly Delta app, you agree that your personal data will be processed in accordance with Delta’s Privacy Policy which can be accessed via the link below or on our website at delta.com.
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