80
fair

Foodhub - Online Takeaways | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
Work at FOOD HUB LIMITED? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FOOD HUB LIMITED? Unlock additional insights
Android unitQ Score
Android User Feedback
49%
Android
288 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
297 Reports
User Feedback
51%
iOS
297 Reports
49%
Android
288 Reports
Foodhub - Online Takeaways - Latest Quality Issues
Android
Aug 17, 2022
Placed my order delivery took well over 2 hours contact support for help and all they did was keep telling me to wait or better yet my second conversation with support I was told to wait an additional 30 mins before the support member ended the conversation not if there anything else I need help with oh no just tell a customer to wait more additional time and end the conversation what a joke.
Android
Aug 16, 2022
On the main page it says - 10% discount on orders over £20. Our order was over this and it didnt do the discount?? This is 2nd time we tried it and 2nd it didnt work.
Android
Aug 16, 2022
Restaurants accept order and then cancel it. Has happened twice now with different restaurants.
Android
Aug 15, 2022
Love this app would make it so easy to order food if it actually worked, my card keeps declining for no reason I have more than enough money to pay for the food and its just started doing this suddenly and there seems to be no fix for it
Android
Aug 15, 2022
Absolute joke, been waiting 2 hours & can't get hold of takeaway...scam maybe..
iOS
Aug 15, 2022
Star rating on app a bit wonky 😐
Tried to give a restaurant 5* but it came up 4* even though I'd actually hit the 5*. So if I can't give them the full 5* they deserve… Needs looked at and fixed. To not even be given the option to go back and correct it is useless 👎
iOS
Aug 15, 2022
Can be misleading
You order on the app then get a phone call saying you haven't ordered enough. It's happened a couple of times but the latest one the app had accepted the the order and I'd paid, then the takeaway rang to say I had to spend another £5 to get it delivered. I thought the idea of the app was to make it easier but the information has been incorrect so many times now I won't be using it again. And, yes, I've tried contacting the takeaway and they're not interested and I can't contact Foodhub as they won't answer my query or my ticket and live chat just keeps saying sorry we missed you. Seems like a good app but beware
iOS
Aug 15, 2022
No refund
I ordered food from a restaurant that said it was open, took the money from my bank and cancelled the order, still havent got a refund, had to order from another place and wait another hour for food it said 3-5 working days but its now been 10 days and no help whatsoever
Android
Aug 15, 2022
Foodhub cares more about company convenience and satisfaction more than that of the customers, they don't have a telephone number where you can talk to a real person which is always the sign of a substandard company. Didn't update their site to reflect a religious holiday takeaway closure and accepted an order of nearly £40 worth of food which never came, turning it into a palaver to get it back, which we did only because the takeaway, while Foodhub were zero help. Terrible for communication.
Foodhub - Online Takeaways - Product Description
Looking for a takeaway?

Want to see what’s on offer in your area?

Look no further!

Download the free Foodhub app and get ordering from local takeaways and restaurants near you. We’ve got a HUGE variety of cuisines that you can choose from making your takeaway night as convenient and delicious as can be! Fancy a delicious mouth-watering Indian curry, or why not try a gorgeous deep pan pizza? Whatever the cuisine, kick back, relax and let Foodhub take care of you! We’re here to take the stress away!

Ordering from Foodhub using your smartphone or tablet couldn’t be any easier. 

Our handy little app can detect your location and display all your favourite takeaways and restaurants within seconds.


The takeaways and restaurants on Foodhub don't get charged any commission at all for the orders they receive which means in return they offer more exclusive discounts and offers that are not available on any other portal! Download and check it out for yourself, you’ll find so many takeaways and restaurants offering exclusive deals today

Service charge did we hear you say? Forget about it! We’re here to make sure you get the best value for your hard earned money that’s why we don’t charge any service charge on orders at all! Don’t say we never do anything for you :}

Not sure if you want to place an order with a particular restaurant? We’ve got you covered! Thousands and thousands of customer reviews ensure that you get what you’re looking for.

Payment couldn’t be any easier on the Foodhub app. In addition to the convenient Apple Pay, you can pay by cash on delivery or collection, or by debit or credit card securely. You can now also save your card details and not have to manually input them every single time.

Tired of not knowing if your meal is en route or not? Our meal tracker allows you to keep up to date with your meal’s progress starting from the takeaway’s kitchen until it arrives to your front door!

We value your opinions and feedback highly, that’s why we listened and incorporated SSO (Single Sign On) allowing you to logon so much smoothly using your Google or Facebook login details. Ordering quickly couldn't be any easier!

Placing the same order again? We’ve got great news for you guys, you can now order your regular orders quickly from your order history!

We’d love to hear any feedback from you on how we can further improve and make the Foodhub app even better by asking you to send us an email at:

hello@foodhub.co.uk

Don’t forget to follow us on Facebook also:
(fb.com/Food-Hub-242594896161471)
By downloading and using the Foodhub app, you are confirming your acceptance to our Terms and Conditions, Terms of Use and our Privacy Policy all of which can be found on our website www.foodhub.co.uk
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