Frontier Airlines
Frontier Airlines at a glanceFrontier Airlines (Travel) has a unitQ Score of 43 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 42 in the previous 30 days. The score draws on 461 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 52 % 241 Reports
- Android
- 48 % 220 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Frontier Airlines43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- AccountSubscriptionSubscription Too Expensive
- ApplicationError MessageServer Error Message
About Frontier Airlines
What is Frontier Airlines?
The Frontier Airlines app is a mobile application designed to help travelers manage their flights with Frontier Airlines easily. Users can book tickets, check in online, and access their boarding passes all from their smartphones at flyfrontier.com.
Is Frontier Airlines safe?
The Frontier Airlines app has mixed safety feedback for younger users. While it employs TLS for secure data transmission and outlines privacy protections, users report issues with reliability and customer service. Problems include glitches preventing boarding pass access and inadequate support, possibly exposing users to greater risk during travel. Thus, caution is advised, especially for younger audiences navigating app features.
Who owns Frontier Airlines app?
The Frontier Airlines app is owned by Indigo Partners, which is the parent company of Frontier Airlines. Indigo Partners completed the acquisition of Frontier Airlines and continues to manage the airline's operations.