50
poor

Frontier Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
48%
Android
110 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
119 Reports
User Feedback
52%
iOS
119 Reports
48%
Android
110 Reports
Frontier Airlines - Latest Quality Issues
Android
Aug 13, 2022
Ridiculous that you need to enter your confirmation number every time you want to open up your boarding pass or check your itinerary. It should be saved to your home screen like other apps. You should fix this, would make the app much better.
Android
Aug 13, 2022
I tried creating an account and the password was impossible to create. I gave up and Uninstall app from my phone. Then I came here on reviews and seen that their app has many issues. Thought I was going crazy for not being able to create a simple password. Hope things are better in person when I check in. Hope I get a discount on my check in bag since I couldn't create a account.
Android
Aug 13, 2022
Won't load my flight even though my confirmation number is correct.
iOS
Aug 13, 2022
Warning: Boarding pass isn’t saved locally.
Unlike every other flight app in existence, Frontier doesn't cache the boarding pass to your device. You lose access when offline. Take a screenshot of your pass before you arrive to the airport, because Frontier operates as low budget and low tech as possible.
Android
Aug 13, 2022
Does not work. Wont retrieve booking.
iOS
Aug 13, 2022
Needs improvement
Not very user friendly
iOS
Aug 12, 2022
Lost Baggage
It's my first time to fly thru Frontier. I paid for my Carry On and Check In Baggage to and from Canada. I'm dissatisfied with the service to say the least as I lost my Check In Baggage from San Francisco to San Antonio. I informed the Frontier Counter staff in SFO that I have a long layover in Las Vegas. He said that the baggage will be in San Antonio. I saw him tagged it accordingly and he gave me the claim tag. What's frustrating is how the Frontier ground crew when I arrived on Aug. 8 doesn't show concern regarding your compliant. Thank you Frontier, you have lost a customer.
Android
Aug 12, 2022
Like everything with this airline this app is garbage. It can't even retrieve flight information.
Android
Aug 12, 2022
I've installed this app several times and when I enter my info or search for my flight....IT ALWAYS SAYS SYSTEM ERROR
Frontier Airlines - Product Description
Frontier’s mobile app makes travelling easier than ever before! Wanna skip the lines? Use our mobile boarding pass and go straight to the security checkpoint. Need to add a bag or select your seat? This app makes it easy. Now you can add you bag or seat after you make your initial booking and even after checking in. On the go, but need to book a flight? Shop our low, low fares here. Want a stretch seat, a checked and/or a carry-on bag?  THE WORKS makes them available at one low price which includes refundability and no change fees. Wanna’ know the status of your flight? Get up-to-the-minute flight information here.

Features:

· Mobile Boarding Pass
· Mobile Check In
· Book a Flight
· Check Flight Status
· Interactive Route Map
· …and much more!
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