28
poor

Frontier Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
277 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
99 Reports
User Feedback
26%
iOS
99 Reports
74%
Android
277 Reports
Frontier Airlines - Latest Quality Issues
Android
Mar 26, 2024
super glitchy and hard to use
Android
Mar 26, 2024
frontier airlines.... flight manger real rude we bought our tickets at the same time and didn't get to seat together we are not going to pay extra hate money for a seat change...
Android
Mar 26, 2024
App keeps breaking all the time im tired of it can check my flights or book it just logs out
Android
Mar 26, 2024
I really want to update of my Google login is so messed up I can't . How else can I get my information
Android
Mar 26, 2024
The airline forced me to install this sh... app because when I checked-in on the web I did it in the protected browser window. So, I couldn't make a screenshot. And the web version can't access the boarding pass. They asked $25 to print the boarding pass but nobody warned me about it. Worst service ever! And the worst app ever!
Android
Mar 26, 2024
App will not work for checking in. I've tried 20 times and each time it says unexpected error. Checking in early is a good thing but the app is completely useless.
Android
Mar 26, 2024
It hasnt been for 3 weeks, keeps givong error message, i diabled it and reinstalled it nothing
Android
Mar 26, 2024
Horrible customer service which includes their terrible ap. Could not change a flight through the ap or the Ai chat service which gives you nothing but a run around! Had to book a separate one way flight to get home. I beleive it's all deliberate, there are no excuses!!
Android
Mar 27, 2024
More of a menu of ways to spend more money than an app with real features. Too bad they appear to make it necessary to get a boarding pass, because sometimes it won't even give you one for a flight you're booked on. Don't count on it for updated info on your itinerary either, because it may be updated or it may not be. Of course if you just don't fly frontier you won't have to deal with the mediocrity of this app. On the plus side the app does appear slightly more reliable than the flights.
Frontier Airlines - Product Description
Frontier’s mobile app makes traveling easier than ever before! Wanna skip the lines? Use our mobile boarding pass and go straight to the security checkpoint. Need to add a bag or select your seat? This app makes it easy. Now you can add you bag or seat after you make your initial booking and even after checking in. On the go, but need to book a flight? Shop our low, low fares here. Want a stretch seat, a checked and/or a carry-on bag?  THE WORKS makes them available at one low price which includes refundability and no change fees. Wanna’ know the status of your flight? Get up-to-the-minute flight information here.

Features:

· Mobile Boarding Pass
· Mobile Check In
· Book a Flight
· Check Flight Status
· Interactive Route Map
· …and much more!
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