Quality degradation at Garmin ActiveCaptain  
Users report higher volume of Quality Issues than usual
81
fair

Garmin ActiveCaptain | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
48%
Android
29 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
31 Reports
User Feedback
52%
iOS
31 Reports
48%
Android
29 Reports
Garmin ActiveCaptain - Latest Quality Issues
iOS
Aug 11, 2022
Probably good if you boat in a city
I boat in the ocean and there is no Wi-Fi or cell service. I've been trying to get my plotter charts on my iPad for over 2 years. The message is always connect to the plotter or connect to the internet. They're 150 miles apart and every time I get to the next one I'm told to connect to the last one. I wish I'd bought a B&G plotter.
Android
Aug 10, 2022
App doesn't work. I can't see any of the charts.
iOS
Aug 10, 2022
Disappointing
With a multi networked Garmin displays the use of Active Captain to update and load new charts is an exhaustive and frustrating process that periodically works. Certainly not built for the professional mariner.
iOS
Aug 7, 2022
Buggy
Buggy. Constant syncing problems with wifi and Bluetooth. Warnings that can’t be escaped.
Android
Aug 6, 2022
App great only you get russians when the cards go downloaded
Android
Jul 28, 2022
Sadly hides the complete app behind an account creation window. That means an external account - you can't use you Google account.
iOS
Jul 26, 2022
Lack of speed calculation
Missing calculation arrival time at set speed. After all, it could give an arrival time at indicated speed. And when you start sailing it will skip to the current arrival time. Could be entered where you specify depth and depth.
Android
Jul 25, 2022
Too bad, no trial version available. You buy cat in a poke.
iOS
Jul 23, 2022
Incredibly difficult to make things talk to each other
Why does gamin always have a little too clever a thing that means that the crap doesn't work?
Garmin ActiveCaptain - Product Description
The free all-in-one ActiveCaptain™ app provides a powerful connection to your Garmin chartplotter, charts, maps and the ActiveCaptain community for the ultimate connected boating experience. Wherever you are, you’ll have unlimited access to your cartography, be able to purchase new maps and charts, and have access to the Garmin Quickdraw™ Contours Community. Connect to the ActiveCaptain community for up-to-date feedback on marinas and other points of interest. Smart notifications¹ on your chartplotter screen keep you connected with everyone else. Plan a trip or pre-fish a lake, and ActiveCaptain will automatically sync with your chartplotter. Even view and control your chartplotter from your smartphone or tablet while you’re on the water.

This app is not recommended for non-Garmin chartplotter owners and is not intended to be a standalone navigational app.  The included basemap is not useable without purchasing additional charts/maps. 
- OneChart™ lets you access all your Garmin unit pre-load and accessory card charts and maps from your mobile device and purchase new ones
- Receive smart notifications¹, such as calls and texts, on your chartplotter display when paired with the app 
- Connect to fellow boaters with the ActiveCaptain community for up-to-date feedback on marinas and other points of interest
- Make, save and transfer routes and waypoints between the app and chartplotter
- Easily upload and download the latest Garmin Quickdraw Contours content from the community
- Download software updates and notifications from the app to your Garmin devices
- View and control your chartplotter from your smartphone or tablet

¹See compatibility matrix - https://buy.garmin.com/en-US/US/p/573254#devices
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