Quality degradation at geeni  
Users report higher volume of Quality Issues than usual
21
poor

geeni | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
24 Reports
User Feedback
27%
iOS
24 Reports
73%
Android
64 Reports
geeni - Latest Quality Issues
Android
Apr 4, 2024
It kicked me out and now my light won't stop flashing its making me dizzy
iOS
Apr 4, 2024
The worst control application
Hate hate hate Geeni interface!; the amount of times you have to tap a room to select and it simply won't even acknowledge there are indeed lights in that group! Soon as I find replacements with an app I don't hate I'm replacing my current bulbs.
Android
Apr 4, 2024
Recently a software update arrived on my phone and since that moment the app stopped sending motion notifications or the notice is the only detail that is happening recently
iOS
Apr 8, 2024
Big issues…
For the most part I can't actually get the live camera stream to work on the app.. just keeps loading or failed. I have fantastic wifi and good data service and it never works no matter how many times I try to get the camera to open.. very disappointing and frustrating
iOS
Apr 9, 2024
Love the plugs but …
I've had them for 3 months and loved them until the “off line” message and unpredictable response to requests started 2 days ago. They are the only product in our house that is intermittently off line and given the reviews I won't spent time looking to fix it
iOS
Apr 10, 2024
Bugs are so annoying
First off I have to say I love the app and the cameras. That being said I have 2 issues that I hope they fix. The first one is even on low detection setting bugs make the camera motion detected alert go off. So at night my cameras are constantly alerting even there it's just a moth or any other bug flying past. My 2nd complaint is that we can not remove the water mark. That being said I do love how easy it is to setup the cameras and changing the settings is a breeze. The video quality if very good and being able to store alerts on a cloud is amazing. I just hope they manage to fix those 2 issues.
iOS
Apr 10, 2024
Cam
Great cam. Very clear picture only problem is it's a headache connecting it. The QT code never works I always have to call and take 30 minutes just to connect
iOS
Apr 13, 2024
Stop trying to market to me with notifications.
Adding additional advertising in the app that I can't turn off is extremely frustrating.
iOS
Apr 15, 2024
Wouldn’t connect to Wifi
not compatible with latest ios… why? I will be returning the wifi security camera because I couldn't use it.
geeni - Product Description
Meet Geeni. Your wish is Geeni's command. 
Control all Geeni smart home and smart health devices in one easy app, from ANYWHERE in the world. Geeni is easy enough for anyone to use and combines the SIMPLICITY of an on/off switch with PREMIUM features such as: 
- Easy, powerful control of each device. Choose a color or mood of our Color bulbs, schedule a smart switch, check in on your cameras, and track your weight, all from the same app!
- Group devices and control by room
- Smart Health products support tracking weight, BMI, Body fat percentage, basal metabolic rate, bone mass, visceral fat grade, and more, and track on the app or sync to Apple Health
- Set smart scenes for automated actions
- Schedule when devices turn on and off to allow more control and security
- Choose which devices your friends, guests, roommates, or your family can control thanks to account sharing
- Cloud based services so you can log in and control your home from any phone
- HealthKit functionality for our new Smart Scale: synchronize your health data with Apple Health!
- and more. 
 
Compatible with all Geeni-enabled smart devices. No complicated hub required; each Geeni device is smart enough to connect directly to your home wifi network.
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