92
epic

Gett - Ground Transportation | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
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Epic
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Android unitQ Score
Android User Feedback
21%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
79%
iOS
123 Reports
User Feedback
79%
iOS
123 Reports
21%
Android
32 Reports
Gett - Ground Transportation - Latest Quality Issues
iOS
Mar 12, 2024
international
cant register, code not comes..
Android
Mar 16, 2024
Can't get an actual taxi to come. Waited for more than 20 minutes for the app to find a driver, in the center of Tel Aviv. Had to give up.
Android
Mar 17, 2024
Never been able to get a taxi, that's how bad it is.
Android
Mar 18, 2024
In general the app is functional and fulfills its purpose. There are a few problems: A. Every time I open the app it goes to a technical specs page and doesn't enter the interface itself. I then need to try and manually return to the user interface and that does not always happen and I'm stuck not able to use the app. B. When ordering a taxi in advance, a confirmation is received but it is pendant. What can happen is that the pickup time is reached but no cab arrives (& cancelling is at a cost).
Android
Mar 18, 2024
It doesn't recognize the last 4 digits of my credit card. Why is this a problem? I have only one credit card! Also, the "contact support" has no email address!
Android
Mar 18, 2024
App claimed first driver would arrive in 3 minutes then showed him disappearing off the map in the opposite direction 10 minutes later. cancelled and tried again. second driver turned up on time and was excellent.
iOS
Mar 20, 2024
Constant hassle with this app
I've had drivers not turn up and I can see on the map they are just sitting still on a break in some other location, then they charge me to cancel. I've had drivers pick up random strangers as I'm walking toward the taxi and then charge me for their ride with no way to contact the driver once they speed off. Each time it takes AGES to get a customer service rep and get a refund. There are so many better apps out there. Avoid this.
Android
Mar 20, 2024
Not user friendly. Charges for canceled rides, no matter the reason
Android
Mar 22, 2024
Unable to rate drivers and no points accumulating
Gett - Ground Transportation - Product Description
Gett is geared for the business professional. Ride in comfort on your business account, both on-demand and pre-booked. Access thousands of standard and executive car providers, taxi’s and limos worldwide. Start your business account at gett.com
 
It’s time to transform your corporate ground transportation. The latest Gett rider app complements our new generation of mobility platform – designed to help businesses manage all their ground transportation spend in one place.
 
We organize corporate fleets, ride-hailing, black cab, and limo providers on one platform, optimizing the entire employee experience, from booking and riding to invoicing and analytics, saving businesses time and money.
 
>> Gett saves up to 49% on all your unmanaged spend 
Get full visibility and automated control of expenses all in one place - for savings of up to 45% on the unmanaged portion of your global ground transportation spend (according to an independent industry market study commissioned by Gett)
 
>> With access to thousands of fleets, Gett can give you your perfect ride
Your ride, your way. Book all ground transportation from multiple providers through a single platform. Choose from our local and international supply partners — or add your preferred providers — for the ride you want, when you want.
 
>> Worldwide for business travelers
Gett's marketplace stretches across the world's major financial and business cities.
 
>> A simple experience, wherever you are
Improve team productivity. Life’s easier when you use one platform for all your providers wherever you go, balancing stress-free travel for your team with end-to-end control for your business.
 
>> All the tools you need to stay on track
Everything you need to deliver successfully. Get simple yet advanced tools for booking, tracking, and reporting, secure access to ride data, and flexible travel policies tailored to your business — all through one convenient, adaptable platform and companion app that works for you.
 
>> Supporting your Duty of Care
We've built tools and processes to help keep everyone safe on the road. It's simple to track ride progress, trip histories and find driver details. We've also added extra security options like supply-partner filters, customized travel policies for every city, and 24/7 live support from our customer care team.
 
>> Perfect for Airports
Book and ride to and from airports. That’s one less thing to worry about with meet and greet options for business travelers.
 
Have a question? We're here for you 24/7. Chat to customer care live from the in-app menu.

Highest rated rider app source: App Annie, avg monthly Apple review scores 2018, 2019
 
Iso Accredited 27001 & 27018
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