98
epic

Greyhound (US) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
37 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
92%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
6 Reports
User Feedback
8%
iOS
6 Reports
92%
Android
72 Reports
Greyhound (US) - Latest Quality Issues
iOS
Oct 21, 2021
Cannot log in to the app.
When I try to log in, I get an error message saying the internet isn't connecting. It has to be on Greyhound's end because I am at home on Wi-Fi with no issues other than this.
iOS
Oct 15, 2021
Worst bus service EVER
Almost missing connecting buses because they're running late picking up stragglers or hitchhikers IDK, then having to wait on police because said hitchhiker or straggler sexually harassed/assaulted a female passenger, now waiting almost 3hours behind schedule for another bus driver. I'd rather walk than take greyhound ever again.
Android
Oct 15, 2021
there running super late taking off to your destination which the ticket would be printed an hour behind
iOS
Oct 13, 2021
BAD TRANSPORTATION
Worst transportation system ever. My first bus was late so my second bus left without me. Was told they were getting an uber for me that never came and the lady helping me left without making sure I had a way home. Do not recommend ever taking one of these buses if you would like to get home.
Android
Oct 12, 2021
App works fine just kinda difficult to find specific info like how many bags your ticket includes.
Android
Oct 10, 2021
It crashed. Left me hanging in Mexico. The front desk clerk was of no help. It never showed my e-ticket. Took another line back to Kansas. This app made me lose my money. Don't choose e-ticket. And don't use this app.
Android
Oct 9, 2021
transaction times out quickly if not completed in time.
Android
Oct 9, 2021
Never using greyhound again. Was stranded with 50 other people bc the bus never came, we were locked in the station overnight and just left here.
Android
Oct 3, 2021
What's the point of this app when it doesn't show schedules, places or ticket prices
Greyhound (US) - Product Description
With the Greyhound app, everything about your trip is at your fingertips.  It is your personal ticket kiosk – in the palm of your hand. 
•	All access homepage - Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the home screen. 
•	E-Tickets - The future of bus travel is here! We're making bus travel faster and easier than ever before by offering E-Tickets. Now when you buy your bus ticket from the mobile app or on greyhound.com you can choose to have a paperless E-Ticket delivered right to your smartphone – no waiting in lines, no waiting for an email ticket. Spend less time at the bus station and more time enjoying your trip!
•	Check-In - Check-In for any trip that is E-Ticket eligible from the Home screen or Trip details. Check-In begins two hours prior to your scheduled departure time. We’ll send you a message on your Home screen to remind you it’s time to check-in. 
•	Personalized updates - With our new design, you will get everything you need for your day of travel on the app home screen.  Personalized messages will let you know when it’s time to check-in for your trip, count down until it’s time to depart, and even allow you to access your E-Ticket.
•	Road Rewards Members -  Sign-in to your Road Rewards account, and you’ll have easy access to all your trips and tickets in one new convenient place called Trips. You’ll see all of your upcoming trips and have access to your travel details.  If you are not a Road Rewards member, sign up now. It's free!
•	Trip details -  You’ll see all your upcoming trip details and get notifications on when you can check-in for your E-Ticket.  You can also easily find station location information and contact details, driving directions, or track your bus.

For details on what personal  data we collect and for what purpose, including location awareness and interest-based advertising, your privacy rights and how to exercise them, visit www.greyhound.com/legal/privacy-policy/
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