91
good

Greyhound (US) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
4 Reports
User Feedback
6%
iOS
4 Reports
94%
Android
60 Reports
Greyhound (US) - Latest Quality Issues
Android
Jun 16, 2021
app wasn't opening had to reopen it like 10 times
Android
Jun 13, 2021
Charging 200 bucks to put my tote with all my meds and all my clothes and everything else on the bus We get to Tulsa they take the tote off the bus and don't put it back on Then can't get it to me the same day. They accuse us of being the reason why they're late when they're the ones that dictate the stops and then don't get me where I'm supposed to be on time. If I could rate them negative stars I would. 4 out of 4 trips they have a 100% completion rate for screwing it up completely.
Android
Jun 10, 2021
This app only provides you with one way ticket prices even if you select for a round trip ticket and make all the necessary selections for a round trip ticket.
Android
Jun 2, 2021
Routes go from available to sold out or unavailable randomly. Tried getting a bus from anywhere in VA or TN headed to MN had many options then 1 hour later every day for the next year says sold out... Then 6 hours later they are all available and an hour later gone again...
Android
Jun 1, 2021
Would not work.
Android
Jun 1, 2021
Won't even load
Android
May 30, 2021
Can't get useful information
Android
May 28, 2021
Sucks y'all need to fix it keeps crashing
Android
May 28, 2021
Greyhound is still for all of us. Before I became an author and before covid, I always choose greyhound as number 1. They bus drivers don't play. They will kick you off that bus if you're compromising other passenger safety.
Greyhound (US) - Product Description
With the Greyhound app, everything about your trip is at your fingertips.  It is your personal ticket kiosk – in the palm of your hand. 
•	All access homepage - Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the home screen. 
•	E-Tickets - The future of bus travel is here! We're making bus travel faster and easier than ever before by offering E-Tickets. Now when you buy your bus ticket from the mobile app or on greyhound.com you can choose to have a paperless E-Ticket delivered right to your smartphone – no waiting in lines, no waiting for an email ticket. Spend less time at the bus station and more time enjoying your trip!
•	Check-In - Check-In for any trip that is E-Ticket eligible from the Home screen or Trip details. Check-In begins two hours prior to your scheduled departure time. We’ll send you a message on your Home screen to remind you it’s time to check-in. 
•	Personalized updates - With our new design, you will get everything you need for your day of travel on the app home screen.  Personalized messages will let you know when it’s time to check-in for your trip, count down until it’s time to depart, and even allow you to access your E-Ticket.
•	Road Rewards Members -  Sign-in to your Road Rewards account, and you’ll have easy access to all your trips and tickets in one new convenient place called Trips. You’ll see all of your upcoming trips and have access to your travel details.  If you are not a Road Rewards member, sign up now. It's free!
•	Trip details -  You’ll see all your upcoming trip details and get notifications on when you can check-in for your E-Ticket.  You can also easily find station location information and contact details, driving directions, or track your bus.

For details on what personal  data we collect and for what purpose, including location awareness and interest-based advertising, your privacy rights and how to exercise them, visit www.greyhound.com/legal/privacy-policy/
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