Greyhound (US)
Greyhound (US) at a glanceGreyhound (US) (Travel) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 73 in the previous 30 days. The score draws on 163 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Refund Request Rejected.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 13 % 21 Reports
- Android
- 87 % 142 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Greyhound (US)73
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountPaymentRefund Request Rejected
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilitySlow Performance
About Greyhound (US)
What is Greyhound (US)?
The Greyhound (US) app is a mobile application designed to help users easily book bus tickets and check schedules for Greyhound's travel services across the United States. By using the app, passengers can manage their trips, find nearby stations, and access travel updates straightforwardly.
Is Greyhound (US) safe?
The Greyhound app has mixed reviews regarding safety for users, particularly younger audiences. While it offers accessible travel options, negative feedback highlights customer service issues, inadequate assistance for minors, and concerns about cleanliness and safety in terminals. Users report frustration with unreliable service and potential risks, suggesting caution for young travelers.
Who owns Greyhound (US) app?
The Greyhound (US) app is owned by Greyhound Lines, Inc., which operates the largest intercity bus service in North America. This company is owned by Flix North America, Inc., an affiliate of Flix SE, known for its FlixBus services.