90
good

Greyhound (US) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
106 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
8 Reports
User Feedback
7%
iOS
8 Reports
93%
Android
106 Reports
Greyhound (US) - Latest Quality Issues
Android
Aug 9, 2022
Bus is late 1 hour and 50 minutes 🤔🤔
Android
Aug 8, 2022
I purchase a ticket and the Bus never showed up and Greyhound should check and see do they have a driver before they put it on the app because they don't want to give you your refund back and it shouldn't make a difference what type of ticket you purchase you just can't take nobody money and they haven't been on no trip and I went to the bus station twice and neither bus showed up in the same day
Android
Aug 8, 2022
It was terrible misinformation delayed trips and detours they owe me a 80 refund and instead gave me a 27 credit
iOS
Aug 8, 2022
Every Time bus stuck on road
Poorest services I have ever seen and most of time buses stuck on road and stop working.
Android
Aug 7, 2022
My husband's trip that should have been a day & half. Is still going at day 4. This is just beyond crazy. One bus didn't even show up. Most of his other trips were smooth, but we should get something with this happening. He was not offered any meals or a place to sleep. Even though he has been stuck because of busses breaking down.
Android
Aug 6, 2022
This app is useless. Can't log in,can't do anything.
Android
Aug 3, 2022
You can't book a trip on the greyhound app. This app needs ti be updated.
Android
Aug 3, 2022
So tell me here why does this app lie and mislead customers? My 200 dollars plus my bike and two backpacks and identification was stolen in indianapolis indiana? In washington DC at least security exist there at the Union station too? The homeless stoned indiana indianapolis station without problems so I guess contact us is out of the question too? I'd rather fly planes than get played by some black woman who knew my money was taken by black homeless people there ok? So is a lawsuit next?.
Android
Aug 2, 2022
A garbage truck stole a suitcase with very important things and they did not take responsibility
Greyhound (US) - Product Description
With the Greyhound app, everything about your trip is at your fingertips.  It is your personal ticket kiosk – in the palm of your hand. 
•	All access homepage - Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the home screen. 
•	E-Tickets - The future of bus travel is here! We're making bus travel faster and easier than ever before by offering E-Tickets. Now when you buy your bus ticket from the mobile app or on greyhound.com you can choose to have a paperless E-Ticket delivered right to your smartphone – no waiting in lines, no waiting for an email ticket. Spend less time at the bus station and more time enjoying your trip!
•	Check-In - Check-In for any trip that is E-Ticket eligible from the Home screen or Trip details. Check-In begins two hours prior to your scheduled departure time. We’ll send you a message on your Home screen to remind you it’s time to check-in. 
•	Personalized updates - With our new design, you will get everything you need for your day of travel on the app home screen.  Personalized messages will let you know when it’s time to check-in for your trip, count down until it’s time to depart, and even allow you to access your E-Ticket.
•	Road Rewards Members -  Sign-in to your Road Rewards account, and you’ll have easy access to all your trips and tickets in one new convenient place called Trips. You’ll see all of your upcoming trips and have access to your travel details.  If you are not a Road Rewards member, sign up now. It's free!
•	Trip details -  You’ll see all your upcoming trip details and get notifications on when you can check-in for your E-Ticket.  You can also easily find station location information and contact details, driving directions, or track your bus.

For details on what personal  data we collect and for what purpose, including location awareness and interest-based advertising, your privacy rights and how to exercise them, visit www.greyhound.com/legal/privacy-policy/
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