Grubhub Inc.
Grubhub Inc. at a glanceGrubhub Inc. (Food & Drink) has a unitQ Score of 33 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 32 in the previous 30 days. The score draws on 726 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Order Arrived Damaged, Unsatisfactory Behavior and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 54 % 394 Reports
- Android
- 46 % 332 Reports
Top feedback themes
- OrderDeliveryOrder Arrived Damaged
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- AccountPaymentRefund Request Rejected
About Grubhub Inc.
What is Grubhub Inc.?
Grubhub: Local Food Delivery is an app that allows users to order food from local restaurants and have it delivered straight to their door. With a variety of cuisines to choose from, Grubhub makes it easy to enjoy meals at home without having to cook or go out.
Is Grubhub Inc. safe?
Grubhub is generally safe for users, including younger audiences, as it employs background checks for drivers and safety features like emergency contacts. However, users should be aware of past data breaches where personal information such as emails and phone numbers were compromised, raising privacy concerns. It's essential for young users to be cautious about sharing personal details and to use strong passwords.
Who owns Grubhub Inc. app?
The Grubhub: Local Food Delivery app is owned by Wonder Group Inc., which acquired it from Just Eat Takeaway in 2024. Just Eat Takeaway was previously its owner since 2021.