36
poor

Grubhub: Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
60%
Android
415 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
275 Reports
User Feedback
40%
iOS
275 Reports
60%
Android
415 Reports
Grubhub: Food Delivery - Latest Quality Issues
Android
Apr 23, 2024
No restaurants show up
Android
Apr 23, 2024
At the hospital with an immuno compromised patient and have entered twice in the notes to deliver to front lobby and to call for handoff and driver conti ues to drop the food off in the ER by registration where EVERYONE IS SIGNING IN. About to try out door dash...
Android
Apr 23, 2024
Way too difficult to work not enough options to customize food order
Android
Apr 23, 2024
Grubhub didn't allow me to apply my full credits amount to my order. Ridiculous.
Android
Apr 23, 2024
pretty good, but my orders have missing items often.
Android
Apr 23, 2024
Deceptive app. Raises prices higher than what they really are on the restaurants site, then adds an extra "service" fee on top of all the other "fees" acting like that's all they're making. Misleading and bad money making tactics. Only reason I use this is because it's through my school.
Android
Apr 24, 2024
Won't even let me check out
Android
Apr 24, 2024
Subway put my order on the counter, not in the to go bin. To make a long story short, wasted my time, Grubhub guarantee not applicable. I can use all the app functionality BUT NOT THE DELETE ACCOUNT AS THE SERVER IS UNAVAILABLE! Seriously? I deleted the payment information and then the app.
Android
Apr 24, 2024
Do you like placing an order, having it accepted, waiting 45 minutes to be told it's delayed and then after an hour the order is cancelled? Then GrubHub is the app for you! I was told that a restaurant that specializes in burgers was out of burger ingredients. Makes no sense. Waste of time and money.
Grubhub: Food Delivery - Product Description
When in doubt, go for takeout—Grubhub has it all! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Grubhub delivery partners in real time—the only surprise is just how easy takeout can be. 

ORDER FROM THOUSANDS OF RESTAURANTS
With Grubhub, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Grubhub makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes. 

GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Grubhub offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.  

EXPECT TO SEE THE FEES UPFRONT
Grubhub gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Grubhub gift cards, or Venmo.

SKIP DELIVERY FEES
The key is Grubhub+. Sign up for unlimited $0 delivery fees, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.

TRACK DELIVERY IN REAL TIME
Grubhub puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Grubhub. 

COUNT ON THE GRUBHUB GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: grubhub.com/guarantee

YOU DO YOU AND GRUBHUB DELIVERS
Grubhub serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Grubhub gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery. 

ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Grubhub partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Grubhub customer support is here for you 24/7. 

*$0 delivery fees applicable on orders with a $12+ subtotal from Grubhub+ restaurants only. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: https://lp.grubhub.com/legal/plus/
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