82
good
Hargreaves Lansdown (HL) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
60 Reports
60 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
16 Reports
16 Reports
User Feedback
21%
iOS
16 Reports
16 Reports
79%
Android
60 Reports
60 Reports
Hargreaves Lansdown (HL) - Latest Quality Issues
iOS
Apr 1, 2024
OK but not good
The app is OK, but lacks an iPad version.
Android
Apr 3, 2024
App is useless without an account. Uninstalled.
iOS
Apr 4, 2024
Stefanie lianne
Terrible customer service and they made it so difficult to get money out
Android
Apr 5, 2024
Not sure how this app gets 4+ stars, when it lacks basic stock analysis tools, has exorbitant charges (compared to others) and the final straw was that today it forgot the biometric login and I can't log in. As soon as I get my pin through post I am moving to another provider.
iOS
Apr 9, 2024
Great app for keeping track of finances
Fast and easy to use. Needs some additional features such as ability to show Dow/Nasdaq/Dax plus daily best and worst performers Also needs ability to show calendar day performance instead of merging one days gains into the next days losses etc. Clear cut-off needed.
iOS
Apr 10, 2024
Having a bit of a nightmare to be honest.
When I initially set up the account I then had trouble logging in. I phoned for help and t an hour of being on hold whilst the person ‘helping' me phoned various other departments, I made the decision to close the account and asked for the money to be returned. I was promised a call back to sort this but haven't heard back since. I've since managed to access the account I wish to close but every time i try to withdraw the funds I get a message saying ‘error please try again.' I'll try calling back at some point when I have hours to spare on hold - by a job I'm looking forward to at all.
iOS
Apr 11, 2024
Tracking data
Latest version now tells you they wish to further track you to send “targeted” ads, definitely time to sort out leaving!
iOS
Apr 15, 2024
Fund search
Can't find the funds I'm looking for
iOS
Apr 15, 2024
Ok but not enough stats
Good consolidation of all holdings but not good timeline of how your portfolio has changed over time. It makes it hard to know whether you have made the correct choices or not
Hargreaves Lansdown (HL) - Product Description
Follow the markets and manage your investments on the move with the HL app. Fast, easy-to-use and packed with the features you've been asking for. Easy account management • Turn on fingerprint login for fast, secure access to your portfolio • See the family’s accounts all in one place with linked accounts • Top up your account or withdraw money on the go Faster, simpler trading • Stay up to date with free live UK share prices (HL clients only) • Trade thousands of UK shares & bonds, and over 2,500 funds • Trade overseas shares from Europe, the US and Canada • Set stop loss & limit orders so you don’t miss trading opportunities Discover investment opportunities • Track your favourite investments or create virtual portfolios with watchlists • Access improved fund and share factsheets with more data and insight than ever before • View full FTSE 100 and other UK indices, plus global index levels including Dow Jones, NASDAQ and Nikkei 225. Plus major commodity and currency markets • Read the latest research from HL’s team of investment experts plus global market reports, newspaper round-ups and insight • Get the business and economic headlines from the world’s leading news outlets with HL Newsroom Investments can fall in value as well as rise so you could get back less than you invest. Tax rules can change and any reliefs depend on your circumstances. If you have questions, problems or feedback? Please get in touch at app@hl.co.uk Hargreaves Lansdown is a FTSE 100 company and the UK’s number 1 platform for private investors. For more than 40 years we have helped investors save time, tax and money on their investments. Our services include fund and share dealing, Stocks & Shares ISA, pensions (SIPP), retirement services, financial advice and more. Find out more on our website www.hl.co.uk Hargreaves Lansdown Asset Management Ltd, One College Square South, Anchor Road, Bristol, BS1 5HL, authorised and regulated by the Financial Conduct Authority. FCA Register number 115248, see registration details. Registered in England and Wales. Registration number: 1896481.
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