82
fair

Hilton Honors: Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
770 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
185 Reports
User Feedback
19%
iOS
185 Reports
81%
Android
770 Reports
Hilton Honors: Book Hotels - Latest Quality Issues
Android
Aug 15, 2022
Can't sign in, it just sits there with a scrolling wheel saying "please wait."
Android
Aug 14, 2022
While otherwise decent, the Digital Key functionality doesn't work nearly as well as I would hope
Android
Aug 14, 2022
Hate, hate this app. It doesn't let you book a room for someone else. Why can't I book a room for my wife and list the guest as my wife? Zero stars.
Android
Aug 14, 2022
Won't let me login. Days Oops error when trying from the confirmation number page. Can't check. Frustrating
Android
Aug 14, 2022
I had the app before I upgraded my phone and it worked perfect. Now it just clocks when I click sign in. I've tried to reinstall it. Cleared the cache and data multiple times.
Android
Aug 14, 2022
Error message when trying to check in
Android
Aug 14, 2022
We are currently locked out of our room. This sucks! We went down for breakfast and apparently the dead bolt is locked. What a wonderful morning to start a vacation. Not to mention the put out host this morning. Now we are having to sit by the elevator in 80 degree heat waiting for maintenance.
Android
Aug 14, 2022
I drove from Florida to Atlanta got to the Doubletree on North Druid Hills, made my reservation for 3 nights because I was driving late night. Called at 2am because my credit card was expired to update my card and pay for the foom, I was told the app was acting up so just change the card information when I arrive. Upon getting here at 8a.m. the young lady behind the counter was extremely rude telling me my room was canceled and that was that basically. Now I have to find another room and wait.
Android
Aug 14, 2022
Won't let me login...
Hilton Honors: Book Hotels - Product Description
Hilton Honors makes it easy to book travel, earn rewards, and enjoy your trip — and it's free.

Top app features:

-View and manage your reservations in one place
-Choose your own room from a hotel floor plan
-Use your device as your room key
-Check in and check out from the app (no front desk needed)

Member benefits:

-Get the lowest price at over 5,700 hotels when you book direct
-Earn points with every stay and redeem them for free nights
-Enjoy free WiFi, late checkout, and no charge for a second guest
-Achieve Elite member status and get perks like free breakfast, free upgrades, free bottled water, and more

Our brands:

Canopy by Hilton
Conrad Hotels & Resorts
Curio Collection by Hilton
DoubleTree by Hilton
Embassy Suites by Hilton
Hampton by Hilton
Hilton Garden Inn
Hilton Grand Vacations
Hilton Hotels & Resorts
Home2 Suites by Hilton
Homewood Suites by Hilton
LXR Hotels & Resorts
Motto by Hilton
Signia Hilton
Tapestry Collection by Hilton
Tru by Hilton
Waldorf Astoria Hotels & Resorts
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