/ unitQ Score

Hilton Honors: Book Hotels

Travel30-day average as of Nov 09, 2026

Hilton Honors: Book Hotels at a glanceHilton Honors: Book Hotels (Travel) has a unitQ Score of 65 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 68 in the previous 30 days. The score draws on 490 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Can't Sign Up.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
65fair

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days

Previous 30 days68
Last 30 days65

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 720406080100Oct 9Oct 24Nov 7

User Feedback

490Reports
iOS
77 % 375 Reports
Android
23 % 115 Reports

Compared with similar apps

  1. Hopper - Flight & Hotel Deals82
  2. Turo - Better Than Car Rental82
  3. Airbnb78
  4. Uber75
  5. Uber - Request a ride75
  6. Priceline73
  7. Booking.com70
  8. Booking.com: Hotels & Travel70
  9. Hilton Honors: Book Hotels65
  10. Expedia Group, Inc.64
  11. Expedia: Hotels, Flights & Car64

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationSign Up
    Can't Sign Up
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior

About Hilton Honors: Book Hotels

What is Hilton Honors: Book Hotels?

The Hilton Honors: Book Hotels app is a mobile application that helps users easily book hotel rooms at Hilton properties. This app also allows members to manage their reservations and access special offers and rewards.

Is Hilton Honors: Book Hotels safe?

The Hilton Honors app offers convenience for booking hotels but has raised safety concerns, particularly for younger users. There have been instances of account vulnerabilities, allowing unauthorized access to personal information, including travel details and payment info. However, the company has acknowledged issues and worked on improvements, suggesting a commitment to user security despite past risks.

Who owns Hilton Honors: Book Hotels app?

The Hilton Honors: Book Hotels app is owned by Hilton Worldwide Holdings Inc. This parent company manages various hotel brands and is responsible for the operations of the Hilton Honors program.

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