Hilton Honors: Book Hotels
Hilton Honors: Book Hotels at a glanceHilton Honors: Book Hotels (Travel) has a unitQ Score of 65 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 68 in the previous 30 days. The score draws on 490 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Can't Sign Up.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 77 % 375 Reports
- Android
- 23 % 115 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75
Uber - Request a ride75
Priceline73
Booking.com70
Booking.com: Hotels & Travel70
Hilton Honors: Book Hotels65
Expedia Group, Inc.64
Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing
- ApplicationSign UpCan't Sign Up
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
About Hilton Honors: Book Hotels
What is Hilton Honors: Book Hotels?
The Hilton Honors: Book Hotels app is a mobile application that helps users easily book hotel rooms at Hilton properties. This app also allows members to manage their reservations and access special offers and rewards.
Is Hilton Honors: Book Hotels safe?
The Hilton Honors app offers convenience for booking hotels but has raised safety concerns, particularly for younger users. There have been instances of account vulnerabilities, allowing unauthorized access to personal information, including travel details and payment info. However, the company has acknowledged issues and worked on improvements, suggesting a commitment to user security despite past risks.
Who owns Hilton Honors: Book Hotels app?
The Hilton Honors: Book Hotels app is owned by Hilton Worldwide Holdings Inc. This parent company manages various hotel brands and is responsible for the operations of the Hilton Honors program.