Hostelworld
Hostelworld at a glanceHostelworld (Travel) has a unitQ Score of 50 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 16 points from 66 in the previous 30 days. The score draws on 72 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Unauthorized Payment.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 16 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 33 % 24 Reports
- Android
- 67 % 48 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Hostelworld50
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountPaymentUnauthorized Payment
- AccountSubscriptionSubscription Too Expensive
About Hostelworld
What is Hostelworld?
The Hostelworld app is a travel platform that helps users find and book hostels and budget accommodations around the world. With its easy-to-use interface, the Hostelworld app allows travelers to compare prices, read reviews, and plan their trips effortlessly.
Is Hostelworld safe?
The Hostelworld app is generally safe for users, including younger audiences, as it employs standard security measures to protect personal and payment information. However, users should be cautious about sharing sensitive data, especially on public Wi-Fi, and verify ratings and reviews before making bookings to avoid potential issues with hosts. Encouraging practices like enabling two-factor authentication and monitoring account activity can enhance user safety.
Who owns Hostelworld app?
The Hostelworld app is owned by Hostelworld Group, which is its parent company. This company focuses on providing an online booking platform specifically for hostels.