57
fair
Hotels.com: Book Hotels & More unitQ Score
30 Day Average as of May 06, 2025
3 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
41%
iOS
415 Reports
59%
Android
609 Reports
About Hotels.com: Book Hotels & More
What is Hotels.com: Book Hotels & More?
Hotels.com: Book Hotels & More is a travel app that allows users to search for and book hotels worldwide, offering a wide range of options to fit different budgets. The app also provides additional features like vacation rentals and travel deals, making it easier for travelers to plan their trips conveniently.
Is Hotels.com: Book Hotels & More safe?
The Hotels.com app is generally safe for users, including younger audiences, thanks to its multiple security certifications like PCI and GDPR compliance. However, users should be cautious about sharing personal information and be aware that online booking can pose risks of data breaches, although the app has measures like two-factor authentication to enhance security.
Who owns Hotels.com: Book Hotels & More app?
The Hotels.com: Book Hotels & More app is owned by Expedia Group, Inc. It operates through its subsidiary, Hotels.com, L.P., which has been part of Expedia since 2001.
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