hvv - route planner & tickets
hvv - route planner & tickets at a glancehvv - route planner & tickets (Navigation) has a unitQ Score of 22 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 3 points from 25 in the previous 30 days. The score draws on 81 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Location Incorrect and Freezing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 30 % 24 Reports
- Android
- 70 % 57 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
hvv - route planner & tickets22
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLocationLocation Incorrect
- ApplicationStabilityFreezing
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount SettingsCan't Change Language
About hvv - route planner & tickets
What is hvv - route planner & tickets?
The hvv - route planner & tickets app is a tool that helps users plan their journeys using public transportation in Hamburg, Germany. It provides information on routes, schedules, and allows users to purchase tickets conveniently from their devices.
Is hvv - route planner & tickets safe?
The hvv app generally appears safe for users, including younger audiences, due to its clear privacy policies and data protection measures. However, it does collect personal data such as location and payment info, which could pose privacy risks if not handled properly. Users should ensure they understand the data usage and have appropriate privacy settings to mitigate potential exposure. Overall, it balances functionality with user privacy considerations.
Who owns hvv - route planner & tickets app?
The hvv - route planner & tickets app is owned by Hamburger Verkehrsverbund (HVV). HVV is a transport association that coordinates public transportation in Hamburg, Germany.