Quality degradation at World of Hyatt  
Users report higher volume of Quality Issues than usual
81
fair

World of Hyatt | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
15 Reports
User Feedback
32%
iOS
15 Reports
68%
Android
32 Reports
World of Hyatt - Latest Quality Issues
iOS
Apr 30, 2021
Can’t complete reservations
This app version refuses to complete a booking for reservation. The hotel icon logo pops up and sits there. Eventually after several minutes I have to force quit the app.
iOS
Apr 29, 2021
Just ok
Improvements needed. Too much delay, waiting for response. Auto fill of address doesn't work correctly. Should also be able to use digital wallet
iOS
Apr 21, 2021
This app is so slow that it can be used???
The server is in the Antarctic??? Slow down into this can do, order a reservation to turn half a day earth to show me, want to do??! This app isn't off the shelf yet??
iOS
Apr 16, 2021
Passbook 😕
The Passbook integration doesn't work for me: it crashes the app. must iOS 8.3 have something to do with it?
iOS
Apr 12, 2021
Can no longer update app
I'm disappointed I can no longer use the app on my iPhone 6. You have to have the latest Hyatt update to use the App have to have iOS13 or above. My phone will only update to 12.5. App says you can use older versions but pop ups keep saying you have to update to newest version to use. It was such an inconvenience on my last stay.
iOS
Apr 10, 2021
Crash problem
Overall good app, but.. every time I check my past stays, the app crashes. Every time. So can't use that function .
Android
Apr 6, 2021
Great app with a great looking, smooth and easy to navigate interface. Nearly everything you could want in a hotel app. The only issue I've had was sometime within the past 2 weeks the keyless entry "floating key" has disappeared from my app and I haven't been able to get it back even after doing a reinstall. It was working great until then and the hotel says everything on their end is still setup properly. It's a great feature and any advice would be greatly appreciated.
Android
Apr 1, 2021
When you first run the app, you need to reinstall it to sign in, but when you turn it off, you have to stop again and reinstall it again? It's a...
iOS
Mar 25, 2021
FartMan
I love to fart a lot but haven't been able to in a long time.
World of Hyatt - Product Description
From travel planning to checkout the World of Hyatt app is here for you, with easy access to more than 900 distinctive hotels and resorts, plus a suite of powerful features right at your fingertips.  Not a member yet? Join and instantly make travel more rewarding.

FEATURES
• Enjoy exclusive member rates
• Use your World of Hyatt points to book stays
• Explore our hotels with photos, hotel details, offers, local area attractions and more
• Save your favorite hotels for future quick booking
• Add your reservations and World of Hyatt membership card to Apple Wallet
• Check-In/Express Checkout: Bypass the front desk when you arrive and depart
• Real-Time Charges: View your room charges during your stay
• Past Activity: View and download folios from previous stays

Make the most of your stay. 
• Guest Requests: Request items to your room, such as towels and toothpaste (supported at 300+ hotels)
• Hyatt Mobile Entry: Use your device as your room key (available at select hotels)
• Google Chromecast: Stream your favorite shows right to your room’s TV (available at select hotels)

Access your account instantly.
• Track your progress toward elite tiers and Milestone Rewards
• View your current benefits and explore other elite tier benefits
• Track your progress toward free night Awards via our Brand Explorer
• Access your available earned Awards


When booking through our app, you’ll always receive the best published rate without any booking fees at our more than 900 hotels across Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Hyatt House®, Hyatt Place®, Joie de Vivre® and Hyatt Residence Club®. 

WORKS ON APPLE DEVICES 
- iPhone® and iPad®
- Apple Wallet: Add your confirmed reservations and your World of Hyatt membership card
- Face ID/Touch ID on iPhone and/or iPad for easier, faster sign-in

- Available in English, Spanish, German, French, Japanese, Chinese (Simplified and Traditional) and Korean
Want to improve your unitQ Score by 20% within 30 days?
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