43
poor

IBKR Mobile - Invest Worldwide | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
26 Reports
User Feedback
25%
iOS
26 Reports
75%
Android
76 Reports
IBKR Mobile - Invest Worldwide - Latest Quality Issues
iOS
Jun 16, 2021
Soooo Many Issues
- Push Notification system doesn't always work. It is a hit or a miss. - App login is a cumbersome process - No iOS widgets - Charts are outdated. Maybe integrate TradingView charts like how you have it on the Web -
Android
Jun 16, 2021
IBKR is the worst ever. Not easy at all for beginners too many twists and turns to understand. In order to buy just a single mere stock there are so many requests it took me about a hour and i still couldn't fully comprehend nor was i able to buy a stock. Im absolutely disappointed I'll withdraw my money and close down my account and will make sure none of my friends get on this.
Android
Jun 16, 2021
Also just noticed they charged me almost 200 in "debit interest" when i didn't borrow from them at all and carry a large cash balance instead. Pls avoid this platform at all cost.
Android
Jun 16, 2021
I use Android phone, why I cannot find saved information? This function only apply on Iphone?
Android
Jun 16, 2021
Customer service is impossible to reach. I open an account deposit 100$ now the account is in the middle of finishing. They ask for documents I don't have right now . And I tried to contact them to solve . Each time I try to life chat get disconnected and had to start over . There is no saved chat since you have to log back in every time you got disconnected. Now I don't even know how to get my 100$ deposit back. Run far from this POS broker . You will loose money and won't be able to get help
Android
Jun 15, 2021
Almost the most unintuitive app I've ever used. Rejects my login credentials whereas browser-based login doesn't complain.
Android
Jun 15, 2021
Be careful, they need you deposit money before active your account. After I transfer money to them, my application was deleted and no way to login. And you need to log in your account to contact custom service.
iOS
Jun 15, 2021
Bug is not fixed over 2 years
The close combo side bug is very easy to fix , it always says trade not found , also portfolio doesn't load sometimes when you are at hurry to close the trade.
Android
Jun 14, 2021
Nothing special about the app, but haven't used other mobile platforms for comparison. Desktop app has severe slow and lockup problems. Tons of GPU power and RAM on my PC - makes no difference. Customer service has deteriorated to practically zero over the years. Good luck if you need help.
IBKR Mobile - Invest Worldwide - Product Description
An intuitive, ergonomic mobile trading platform. Monitor market activity and trade with real-time quotes, charts, and market scanners. Both standard order types and complex option spreads are supported.

Thinking about opening an account at IBKR? Take our mobile platform for a test drive: no registration or username is required to log in and view unlimited delayed quotes.

Interactive Brokers LLC is a member of NYSE – FINRA – SIPC and regulated by the U.S. Securities and Exchange Commission and the U.S. Commodity Futures Trading Commission.
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