55
poor
IBKR Mobile - Invest Worldwide | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
41%
Android
24 Reports
24 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
35 Reports
35 Reports
User Feedback
59%
iOS
35 Reports
35 Reports
41%
Android
24 Reports
24 Reports
IBKR Mobile - Invest Worldwide - Latest Quality Issues
iOS
May 8, 2023
It’s not an app
There's just two boxes for username and password, with no way to get a username and password. We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity. Incorrect username or password.
iOS
May 8, 2023
The app keeps freezing
Just freezes on login page
iOS
May 9, 2023
Fix the damn currency converter
When asked for example to convert 20000hkd to usd it coverts to 2548.53 and is saying it needs 20019 in cash, and if I then change amount in usd to lower 2540 it's now saying it now needs 20950.51 in hkd! How the fk is this even going in prod without testing?! It smells like legit fraud I might as well haven't noticed it before and lost money for no damn reason in this “conversion”. And hey also - there's no fkn way for me to even perform the damn operation now, cuz two inputs are bound with price update and conversion is not using the latest conversion quote! Fix this crap seriously
iOS
May 12, 2023
Outdated app
Even after so many enhancements, the app lacks in features compared to other competitors. - No notifications of trade executions - Very basic alert configurations - Balances are not real time. Quite delayed
iOS
May 14, 2023
I had high hopes
App takes forever to load Then it freezes nothing works All this happens on top of the line iPhone 14 pro max.
iOS
May 20, 2023
Very slow and laggy
Cannt log in during weekends
iOS
May 22, 2023
Resets frequently
Almost every time we switch away from the app, it loses our place, forcing us to navigate all the way back. E.g. we load a stock then switch to another app/website to check its chart then come back to IB.
iOS
May 24, 2023
Worst platform ! $2000 withdrawal hasn’t arrived for a month now
I could give 0 if I could. My application didn't get approve on time so I cancelled it! - and now my money is stuck with the for almost 2 weeks. Trying to call is nightmare. Spent 45 mins to get through them and with no resolution.
iOS
May 24, 2023
iPad app lock me out
No « double authentification » tab on the iPad whereas there is one on the phone app. So I was not able to connect anymore on my PC IB web page.
IBKR Mobile - Invest Worldwide - Product Description
An intuitive, ergonomic mobile trading platform. Monitor market activity and trade with real-time quotes, charts, and market scanners. Both standard order types and complex option spreads are supported. Thinking about opening an account at IBKR? Take our mobile platform for a test drive: no registration or username is required to log in and view unlimited delayed quotes. Interactive Brokers LLC is a member of NYSE – FINRA – SIPC and regulated by the U.S. Securities and Exchange Commission and the U.S. Commodity Futures Trading Commission.
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