Quality degradation at italki - Language Learning  
Users report higher volume of Quality Issues than usual
79
good

italki - Language Learning | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
41%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
68 Reports
User Feedback
59%
iOS
68 Reports
41%
Android
47 Reports
italki - Language Learning - Latest Quality Issues
iOS
Apr 6, 2024
It doesn't work at all
I can't register at all, and I can't use this software
iOS
Apr 9, 2024
I made a payment
I paid for the lesson. The card says it's been approved. The app doesn't even show any trace of payment due to a page error There is no customer service number. We only accept inquiries by e-mail It's so frustrating Please cancel the authorization or Did you allow me to set a date for the class? Please fix something quickly
Android
Apr 10, 2024
Very bad app are the ads that say that I can teach as a native teacher of my country
iOS
Apr 10, 2024
Too many issues to list
They really need to work on their user interface. It is not intuitive and very confusing
iOS
Apr 12, 2024
Poor difference!
I can't register after registering countless times, and I can't use it at all!
iOS
Apr 15, 2024
Teacher got out of delivering lesson fraudulently
Bought package of ten lessons. On first time teacher was very late, dropped out in the middle and then said she was leaving ten minutes early promising to make up the time next time. Never showed up the next lesson. I asked support to refund and they did not. Got a chargeback and they froze the account on basis I did not say anything to report the first lesson in time. Would not drop it. This is what you get when dealing with this app. Just stay away.
iOS
Apr 19, 2024
Does not play sound
During training mode, I tap on the speaker icon to listen, it turns green and flashes like there's a sound, but it's not. This is critical, because I am learning Chinese, and there is no dubbing in pinyin in the cards. Other apps have sound. Teachers' video business cards are listened to. I tried to write to support, but her page through the app does not open. Can you tell me what can be done?
iOS
Apr 19, 2024
The money was not returned
Don't use the teacher who left the class at the time, didn't go to class, and the money couldn't be refunded, hehe, the teacher asked me to add WeChat, and then they said that they thought they would make up the class for me offline, and the teacher also blocked me, and I really took it Lightning protection Lightning protection
iOS
Apr 20, 2024
Good for booking lessons
Also, they sometimes offer promos for new customers, but ignore the existing ones. Sad. Many such cases.
italki - Language Learning - Product Description
Start learning or keep improving your Spanish, English, French or any other language with private tutoring, thanks to qualified native teachers.

With italki, enjoy an immersive learning experience with native teachers, and learn Spanish, French or any other language by sharing a real and human connection with your teacher.

Do you want to learn a new language? Would you like to study English with a native teacher? You speak a bit of French and you’re not sure how to keep on learning? Language academies don’t fit your schedule? Download italki, register for free and learn Spanish, French, German, Italian, Japanese, Korean and more languages.

Customize the way you learn languages; connect with native teachers according to your interests, work experience, etc. In italki you’ll find qualified language teachers to learn the language you like best (English, German, French, Spanish, Italian, Japanese, Korean…).

Make the most of this opportunity to learn languages, practice your conversation skills, get to know new cultures and grow professionally. Aside from the italki’s community’s support, video call tutoring with native teachers is the best tool for you to learn a language.

italki, the app to learn languages with tutoring
More than 150 languages available with native teachers
- Spanish
- English
- French
- Japanese
- Korean
- German
… and much more!

◉ Language classes where and when you want
Do you want to make the most of your lunch break at work or your daily walk to learn Spanish? Choose the class duration (30, 45, 60 or 90 minutes) and adjust it to your schedule. Use italki Classroom, Skype, Zoom or another platform for your online language classes and start speaking the language you always wanted to learn, or practice the languages you want to get better at. 


◉ Master the language skills you need the most
italki's qualified teachers tailor their language classes to your current level (A1, A2, B1, B2, C1, C2). They will build every lesson based on your personal needs and weaknesses, to ensure you progress fast.
Choose a course that fits your priorities: conversation, business, grammar, creative writing, exam preparation… You have lots of options available for each language! 

◉ Pay as you go
Forget about paying a lot without knowing if you’ll be able to attend all the classes. With italki, you pay per class. You can also buy credits to spend them little by little or buy a package and save on the final price.
Educators set their own prices, from less than $10 for qualified teachers to less than $5 for tutors. You also have three classes for less than $5 each to try, so you can make sure it’s right for you!

◉ An immersive learning experience
Learn and exchange with native teachers who will teach you everything you need to know about the language and its culture, and with whom you can create a real human connection, far beyond mechanical language learning. Whether you want to learn Spanish, English, Japanese or any other language, progress quickly with a total immersion.

◉ Connect with thousands of native teachers
Find  Spanish, English, French, Japanese, German, Italian and Korean teachers, and teachers of many more languages. Choose your teacher according to their interests, specialization, or even their accent: British or American English, to learn English and any other language you need.
Some teachers use language-teaching materials in their tutoring classes, such as books, videos, cards, etc.

◉ The community goes beyond classes
Discover italki’s free community where you can ask questions, practice English, German, Spanish or any other language, and speak languages with other students so you learn together. Learn beyond your classes with language exchanges.
Invite your friends to join italki to study a language, and earn $10 every time one of them spends their first $20. They will also earn $5 for adding you as their referrer.

Study online, learn languages with native tutors in italki and expand your world.
Want to improve your unitQ Score by 20% within 30 days?
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