73
good

Jet2 - Holidays and Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
Work at Jet2.com Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Jet2.com Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
523 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
111 Reports
User Feedback
18%
iOS
111 Reports
82%
Android
523 Reports
Jet2 - Holidays and Flights - Latest Quality Issues
Android
Apr 20, 2024
1 star for getting in the way of me using the app by pushing for reviews.
Android
Apr 20, 2024
I've uninstalled it. The app was so slow for holiday searches that it was all but unusable. This is so frustrating as I usually choose to travel with Jet2 whenever possible and this is the first major let down.
Android
Apr 20, 2024
Awful far too slow
iOS
Apr 21, 2024
Not actually a helpful app. Just adds
Website tells me to download app. Tells me to go to manage my booking for boarding passes. Add booking number, says I cannot because my email doesn't match my husbands email. Says to go to Manage my booking in the info help box of the manage my booking section. 🤦🏼‍♀️🤷🏼‍♀️ A bit hard for multiple people to have a boarding pass on individual apps if you all must use one persons email. On top of that multiple notifications (adds) a day. Rediculous
Android
Apr 21, 2024
The worst website and app, 30mins trying to download boarding passes. Doesn't recognise booking reference across all their platforms.
iOS
Apr 21, 2024
Lisa
The app keeps glitching when searching for holidays
Android
Apr 21, 2024
Fairly broken. Impossible to add travel documents. Help chat pretends not to be aware of issue. Have to phone and arrange manually. Don't waste your time. Book elsewhere
Android
Apr 22, 2024
Brilliant app, puts you in control of everything, the only disappointment is you can't add more than 5 kids.
Android
Apr 22, 2024
Doesn't work. Booked, reviewed by entering given booking reference - OK. Told that app needed updating, entered same reference number (copy & paste), told that it was incorrect??
Jet2 - Holidays and Flights - Product Description
Dreaming of getting away? Say hello to the Jet2 app! You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. 

Here at Jet2, we offer ATOL-protected package holidays, with return flights, accommodation, 22kg baggage and hotel transfers included, alongside our award-winning flight-only bookings. You can choose from eleven UK airports – Belfast, Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, Leeds Bradford, Liverpool, London Stansted, Manchester, and Newcastle. Plus, enjoy peace of mind knowing you’re booking with a Which? Recommended Provider and Tripadvisor’s Best Airline – UK.  

 Ready to book? 

- Find your dream getaway in seconds with our handy search tool 

- Pick a package holiday that's right for you, with beach holidays, city breaks, villa getaways and luxury escapes among the line-up 

- Find your ideal flights by searching departure airport, date, destination and flight time 

- View package holiday results by recommendations, price, star rating and Tripadvisor rating 

- Search for a specific hotel or destination 

- Filter your search results to find exactly what you want for your perfect trip 

- Select your ideal flight dates and times, holiday duration, board basis and more 

- Search for Free Child Places* 

- Sign up to push notifications to get the latest deals, news and inspiration straight to your phone 

-  With a myJet2 account, you'll receive exclusive discounts and rewards, and see your bookings all in one place 

- Save and share your shortlists, get hand-picked holiday inspiration and be the first to hear about hot-off-the-press news 

- See your list of recent searches to make searching again easier 

- For package holidays, book directly via the app for just a £60pp deposit* 

- Spread the cost of your package holiday with Pay Monthly*, our handy service which lets you make interest-free monthly payments towards your outstanding balance 

- Use our app on your tablet to enjoy all its features on a bigger screen! 

- Check the latest information on how we'll keep you happy and healthy while you're away 

 

Already booked? 

- Before you go: With a myJet2 account, you can save your booking so you don't need to log in more than once, start counting down, check in online and get your digital boarding passes. Plus, you can add Travel Essentials, such as seats, in-flight meals, and extra baggage. 

- While you're travelling: We've made your booking details more accessible, with all the important information you need to know in one place. For flight-only bookings, that includes your flight's status, and for package holiday bookings, you'll see your hotel details, travel vouchers, transfer information and exciting excursions available in your resort. To make your journey easier, you can upload and view all your travel documents in one handy area too. There's also easy access to our latest travel safety information. 

- Got a question while you're away? We're ready to help around the clock, with 24/7 support. We’ve also added WhatsApp to our Get in touch section, so you can easily message us. 

- When you're home: Already looking forward to your next trip? To get that holiday feeling again, book your next getaway using our app! There are lots of deals and latest offers to discover.  

Our handy notifications mean you’ll be in the know if any there are any updates or changes to your trip too. 

So now you’ve discovered all the great things you can do with the Jet2 app, what are you waiting for? Download it now! 
 

*Terms and conditions apply
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners