Jet2.com and Jet2holidays
Jet2.com and Jet2holidays at a glanceJet2.com and Jet2holidays (Travel) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 9 points from 72 in the previous 30 days. The score draws on 201 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Change Language.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 9 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 73 % 146 Reports
- Android
- 27 % 55 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Jet2.com and Jet2holidays63
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount SettingsCan't Change Language
About Jet2.com and Jet2holidays
What is Jet2.com and Jet2holidays?
Jet2.com and Jet2holidays are apps from Jet2 plc that help users book flights and vacations easily. They provide services for travelers to plan their trips, offering information on flights, hotels, and holiday packages conveniently through their mobile platform.
Is Jet2.com and Jet2holidays safe?
The Jet2.com and Jet2holidays apps are generally viewed as safe for users, including younger audiences, with many positive reviews highlighting family-friendly experiences and attentive staff. However, safety may be influenced by user behavior and the sharing of personal information, so parents should monitor usage. Overall, while there are positives in service and safety, privacy concerns remain a potential risk.
Who owns Jet2.com and Jet2holidays app?
Jet2 plc is the company that owns the Jet2.com and Jet2holidays app. It is a leading leisure travel group in the UK.