48
poor
Klarna unitQ Score
30 Day Average as of May 06, 2025
28 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
22%
iOS
2065 Reports
78%
Android
7137 Reports
About Klarna
What is Klarna?
Klarna is an app that helps users shop online and manage payments easily. By using the Klarna app, you can buy items now and pay for them later, making online shopping more convenient.
Is Klarna safe?
The Klarna app is generally safe for users, including younger audiences, as it offers fraud liability protection for unauthorized transactions. However, there are risks associated with sharing personal and financial information, which could lead to privacy concerns. While Klarna investigates fraud claims, users must stay vigilant about their accounts to avoid unexpected charges or payment responsibilities.
Who owns Klarna app?
The Klarna app is owned by Klarna Bank AB, which was founded by Sebastian Siemiatkowski, Niklas Adalberth, and Victor Jacobsson in 2005. Major stakeholders in Klarna include Sequoia Capital and its co-founders, with Siemiatkowski being one of the key owners.
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