Quality degradation at Kobo Books  
Users report higher volume of Quality Issues than usual
56
poor

Kobo Books | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Book
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
295 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
99 Reports
User Feedback
25%
iOS
99 Reports
75%
Android
295 Reports
Kobo Books - Latest Quality Issues
Android
May 5, 2021
Is it possible that I can't redeem my €5 voucher on my first ebook? I've had Kobo for a year, but I've never made any purchases. If now, however, I try to click on the notice of the 5€ discount on my first digital book, everything returns to the home as if I had done nothing. If I try to buy the price of the book it's whole.
Android
May 5, 2021
In the average of other readers. But the highlight crashes every other time.
Android
May 5, 2021
I purchased a bundle of audiobook credits. Trying to listen to one tonight but the app keeps crashing when I try up play the audiobook. I rebooted the app multiple times, as well as my phone. Unfortunately, Kobo's competitor has a much more seamless user experience.
Android
May 5, 2021
Often frustrating as it is slow transitioning between audio books and ebooks. Sometimes have to restart the tablet for the play button to work. I would say it is the fault of the tablet, but I don't have the same problem with a free audiobook reader that I use.
Android
May 5, 2021
Very easy to use/learn (intuitive), it was my favourite book app and I would have given the app 5* but right in the middle of the second book of a trilogy, it crashed and I can't load them anymore this is not acceptable as I read at least 7 books per week
Android
May 4, 2021
I can't get to the book I bought now, I've read two pages, and it's a mistake. I'll never buy an e-book again.
Android
May 4, 2021
That's not. I download the app and buy a book, a book that I really want, and it's broke, but before the book opens, the app redirects to the homepage. Ramadan ramadan is already a nervous cube
iOS
May 4, 2021
Bugs
It's always so hard to find a book downloaded from a third-party app.
iOS
May 4, 2021
Awful
Doesn't show page numbers.
Kobo Books - Product Description
Join millions of readers around the world and access eBooks and audiobooks all with one app. Go shelf-less and take your reading adventures on the go. With over 6 million titles to choose from, there's something for every type of reader and listener.

Purchase eBooks and audiobooks directly from Kobo. They'll automatically appear in the app immediately afterwards.

The Kobo App makes reading even more comfortable and convenient:

• Customize the way you read. Enjoy crisp, clear text in the size and style you prefer. Try Night Mode to make reading easier on your eyes before bedtime, and lock the screen in portrait or landscape mode.

• Our beautifully designed, easy-to-use player makes it simple for you to move through your audiobook with a single touch. Never worry about losing your spot, and see how much time is left at a glance. Schedule it to turn off after a set amount of time—perfect for listening before going to sleep.

• Read thousands of free eBook previews or listen to audiobook samples to help you find your next favourite.

• Start reading on one device and pick up on another. The Kobo App always remembers where you left off, so you can keep reading across all your devices.

• Share your love of reading on Facebook, Twitter and Instagram. Post your favourite quotes, notes, and thoughts from what you’re reading.

• Rate and review the books you’ve read or read reviews from booklovers like you!

• Read in English, French, Spanish, Italian, German, Dutch, Portuguese, Brazilian Portuguese, Turkish, Traditional Chinese or Japanese.

• Listen to audiobooks while you drive with CarPlay. Download them before connecting to CarPlay, or else you won’t see them.
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