Quality degradation at Lime - #RideGreen  
Users report higher volume of Quality Issues than usual
33
poor

Lime - #RideGreen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
73%
Android
356 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
132 Reports
User Feedback
27%
iOS
132 Reports
73%
Android
356 Reports
Lime - #RideGreen - Latest Quality Issues
iOS
Mar 24, 2024
Terrible app. Save yourself the time and money
Completely horrible. My ride would not end despite being directly in a parking area and it took 20 minutes of me trying before it finally let me end the ride. Also the scooter was broken(which I did not see until getting the ride) but I couldn't end the ride in the same exact spot that I started the ride. Super frustrating and 20 minutes I will never get back
iOS
Mar 24, 2024
SCAMMING APP GREEDY COMPANY
DO NOT USE THIS APP. THEY WILL CHARGE YOUR CARD AND TELL YOU YOUR PURCHASE FAILED WHILE STILL TAKING YOUR MONEY. YOU CANT EVEN USE HALF THE RIDES. F THIS STUPID APP
iOS
Mar 24, 2024
!!!
They charged me Money senselessly, what a bad service, I hope they give it back to me
iOS
Mar 25, 2024
These are scammers
They took money from my account even when I wasn't driving. I realized it later because I paid with Klarna.
iOS
Mar 25, 2024
Ido
Not letting end a trip a few seconds before moving on to the next minute of billing - happens systematically
Android
Mar 25, 2024
Bad app, after more than 1 month and several emails sent to support still haven't activated the promotion I earned. Of course, if you have to pay right away, everything works. You can never trust them, oh they never change these things.
Android
Mar 25, 2024
Hands off. The app and the provider are a cheek. The devices in Hamburg are not charged properly. Entry fee 1€ is very high. 24 cents per minute is a very strategic price, as the app always debits at least 8€ from the Pypsl account. So it will take a very long time until the credit is completely used up. Leaves the taste that the provider speculates on skimming off the remaining credit of the terminators. A scoundrel who thinks evil of it.
Android
Mar 26, 2024
Expensive, but useful if you're behind somewhere
Android
Mar 26, 2024
Extremely expensive: €6.50 for 24 minutes of use
Lime - #RideGreen - Product Description
You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter! 

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice 
https://www.li.me/legal/privacy-policy/ 

Step 2 
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
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