58
poor

Lime - Your Ride Anytime | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
1042 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
228 Reports
User Feedback
18%
iOS
228 Reports
82%
Android
1042 Reports
Lime - Your Ride Anytime - Latest Quality Issues
Android
May 14, 2021
I was trying to use it on my way to work, but it was not locked, so I lost my money and it was too late. I've been locked out of my house before, and I'm scared of it for two minutes.
Android
May 14, 2021
I've never paid, but I don't have a way to cancel automatic payments and card storage.
iOS
May 14, 2021
Unlocking problem
Problem to unlock the bikes right now. How do we deal with the problem?
iOS
May 14, 2021
Useless Support
We were charged incorrectly for our ride due to what appeared to be a glitch with the “pause ride” function during a group ride. Their support team failed to actually read a single one of our emails explaining it and kept responding with the EXACT same script (and pictures of our receipt which I obviously had already since that's how we figured out there was an error). We disputed the charge and had it reversed by our credit card company, only to be charged again this morning on my Apple Pay card which I cannot remove from the app. Loved the ride itself and look forward to using Bird & Spin scooters in the future.
iOS
May 13, 2021
Bikes never work when you need them
In central London I've just tried to hire a bike home, and the last 9 (nine) I have tried did not have sufficient power to enable hiring. Trying to hire a bike is a fruitless enterprise at any time after 5pm.
iOS
May 13, 2021
Think twice, I will
Ride these bikes all the time and the servicing of the bikes is always poor. They are broken or not working well at least a third of the time I ride them. Last week the back and front break failed at a red like and I was going at speed. I had to jump off the bike and use my feet to slow down, very close to hitting oncoming traffic. Lim-e sent me a copy paste saying they would pull the bike and stay safe. Really not good enough! If in London use a Boris bike they are generally better maintained.
Android
May 13, 2021
Power like me with this app and delete you. There is no reason to declare large parts of the city area on or in the immediate vicinity of the ring traffic as a no-parking zone. Since there are fewer and fewer vehicles to be seen of you anyway, you rightly end up in oblivion. Never look back, Lime!
Android
May 13, 2021
I put 1 because you can not put 0 , it's the same, with their parking limits to the con, because of that I made a trip back to find a parking area, so I lost money and time, you lose a customer and I would not recommend you to anyone !!!!
iOS
May 13, 2021
Since update, can’t login, support sending CTRL+C CTRL+V texts
Used about a week ago, and it was ok. Tried to use yesterday, and can't login, always kicks me out. Tried on another phone, and could login, but was missing panel / all info about me / GPS, etc. Uninstalled, reinstalled, cleared cache even in phone, and browsers (Safari/Chrome/Firefox). Restarted a lot of times the phone. To sum-up: Could't login with Apple / SMS / email. I gave received always the codes, but it does not work! So the problem is at your side! I had there quite some money as well…
Lime - Your Ride Anytime - Product Description
Unlock your ride and your city with Lime, the #1 electric scooter and bike sharing app. Our micro-mobility solutions including dock free rental bikes, e-assist bikes, and electric scooters are available anytime to get you across town or across campus. Simply tap to find a ride near you, scan the code to unlock it and go!  

With Lime, you’ll never have to worry about traffic or finding a parking station, and you can leave your ride safely at your destination for a fraction of the cost of a taxi or a ride share. Have fun, connect with your community and get where you’re going in style. Lime is your ride anytime!

Download the app and get started today! 

How Lime works:

- Open the app to find a nearby Lime-S (electric scooter), Lime-E (e-assist bike), LimeBike on the map
- Unlock your ride by scanning the QR code or entering the ID
- Take a fun, healthy and affordable ride to your destination
- Once you’ve arrived, park and lock your ride safely out of the way of foot traffic

Use Lime for:

- Your morning/evening commute
- Rides with friends
- Rides to/from public transit stations
- Rides to/from class
- Taking an urban adventure
- Travel and tourist groups
- Date nights
- When you want to explore your city
- When your car or your bicycle is in the shop
- Anytime you want a fun, quick, convenient ride across town!

Ride more and save more with a Lime Pass. Open the side menu and click "Lime Pass" to view the options. These offers are available for a limited time only - sign up today.

Want Lime in your city? Let us know by voting on our website!
 
https://www.li.me


Lime scooters and JUMP bikes are also available on the Uber app
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