58
poor

Lime - Your Ride Anytime | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
958 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
234 Reports
User Feedback
20%
iOS
234 Reports
80%
Android
958 Reports
Lime - Your Ride Anytime - Latest Quality Issues
Android
Oct 23, 2021
This app is trash. The scanner doesn't even work half the time I use it. Worst scooter apps by far
Android
Oct 22, 2021
malfunctions in the app a lot.
Android
Oct 22, 2021
Lime keeps trying to update for jucers when it's good just the way it was. Improveing can be done on rider side and easier drop spots and ext.
Android
Oct 22, 2021
Do not download this app. The scooter I chose (99%) didn't work and they do not offer refunds.
Android
Oct 22, 2021
It's over here! There is no ready help in case of problems.
Android
Oct 22, 2021
It gets two stars only because I've had great PAST experiences until now. I tried using a scooter at 9:45PM and it wouldn't start. Tried three others and same error. Emailed the customer support and she said I violated Lime Pass ride terms. I don't even have Lime Pass, only Lime Cash. Also, I'd only used it 3 times in October so what's too many? That's like Lyft saying you can't request cuz you request too many. I asked for clarity and no response. Make it make sense Unprofessional.
Android
Oct 22, 2021
Charge the scooters, they are all unloaded and for an emergency their service is terrible, since they charge you the same, being that they provide a poor service.
Android
Oct 22, 2021
I can't speak English, so not interesting. Terms of use not readable for me. Could be improved.
Android
Oct 22, 2021
I am unable to add funds to the balance. When I try, I get a message that I failed to top up and my credit card suddenly changes its status to "expired".
Lime - Your Ride Anytime - Product Description
Lime is your ideal carbon-free option for any trip, any time, anywhere. 

Available in more than 150 cities globally, Lime is a leading provider of electric vehicles, including scooters, bikes and mopeds. Whether you’re commuting to work, running errands, riding with friends, or exploring a new city, Lime has an electric vehicle to meet any need, preference or comfort level.  

HOW IT WORKS
	•	Download the app, create an account, accept our User Agreement, acknowledge you’ve read our Privacy Notice, and add a valid payment method
	•	Find a nearby Lime vehicle on the map (vehicle availability depends on your location and supply)
	•	Unlock your vehicle by scanning the QR code, entering the plate number, or, if available in your city, tapping a button on the app 

RIDE GREEN
Our mission is to provide for a carbon-free future, creating cleaner, more livable cities that put people first.
Transportation is one of the world’s largest sources of climate-disrupting greenhouse gas emissions, contributing approximately 25% of global CO2. To address climate change and make cities healthier and more livable, we aim to revolutionize urban transportation, creating a shared, electric, and carbon-free future. Electric, shared micromobility is among the most sustainable ways to get around, with the potential to replace all short car trips. 

RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

• Ride scooters and bikes in bike lanes, never on sidewalks
• Wear a helmet when you ride
• Park clear of walkways, driveways, and access ramps

Visit https://safety.li.me/ to learn more

You can read more about Lime’s products and services, including how we calculate our prices in our user agreement: https://www.li.me/user-agreement.

Please check the Lime app for details of the services and vehicles offered in your city.
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