Quality degradation at Love's Connect  
Users report higher volume of Quality Issues than usual
52
fair

Love's Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Travel
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
18 Reports
User Feedback
24%
iOS
18 Reports
76%
Android
57 Reports
Love's Connect - Latest Quality Issues
iOS
Mar 16, 2024
I don’t use Safari
I can't get the Love's app to work properly, because it defaults to Safari, which I don't use. There is nowhere in the settings to change the default browser. Very frustrating!
iOS
Mar 21, 2024
Just doesn’t work
Got to be dumb people running a business into the ground with their app. Will not open after I registered just spins.
iOS
Mar 22, 2024
Can’t update preferences
App won't let me update preferences. Keeps giving me an error. Trying to call in to have customer service update is also futile. On hold for ten minutes because customer service was waiting on help?? If I wasn't forced to fuel at Loves I'd never go there! Nobody seems to care at Loves Stores or customer service.
Android
Mar 22, 2024
The scan at the pump never works. Got rid of the app
Android
Mar 23, 2024
Did I order a shower? Placed order, and it just went grey. There was 0 information on what to do next. Had trouble getting it to accept my password when i created my user name. It also keeps jumping to the top of the page when i try to scroll down to the showers.
Android
Mar 24, 2024
Worst loyalty app I've ever used, can never scan barcodes, constant errors, doesnt log half the transactions. Use any other app with any other gas station to save the hassles and headache.
Android
Mar 24, 2024
Downloaded my info can't even used it app don't work
Android
Mar 26, 2024
Nothing but headaches app doesn't function correctly, always saying password is not correct, can't file with app have to use cards. Staff steals points staff steals money, nothing but headache
Android
Mar 26, 2024
It would be great if shower notifications worked. Especially in the ever increasing third world states, where 1st in line can mean 30 min wait. I have other apps to look at.
Love's Connect - Product Description
Find your favorite Love’s Travel Stops, check your My Love Rewards account, secure the next shower with Mobile Shower Check In, activate commercial fuel pumps with Love’s Mobile Pay, view transaction and loyalty receipts, map your route, view real-time fuel prices, request Truck Tire Care roadside assistance, and connect with our customer service team using the Love’s Connect mobile app. It’s the ultimate travel app for professional drivers and your mobile guide to our more than 550 Love’s Travel Stops & Country Stores and Speedco locations.

Location, Location, Location
No matter where you are in the country, Love’s Connect finds the nearest truck stop, country store, or Speedco location based on your location, city, state, or zip code. Also, view distances in road miles, and in just a few more taps, get driving directions too. You can search by highway, on-site restaurants, fuel type, shower facilities, and other store amenities.

Professional Driver Rewards
The more you fuel, the more you earn. Check your My Love Rewards points, quickly access your My Love Rewards digital card via the in-app barcode and view your free shower and drink refill credits.

View & Share Digital Receipts
Receive digital receipts for all Pay at the Pump, In-Store and Mobile Pay transactions within minutes of your purchase. All you have to do is scan your My Love Rewards card with every transaction.

Mobile Shower Check-In
Bypass the fuel desk with shower check-in at your favorite Love’s Travel Stop with showers. First, be onsite at a location with showers. Then, tap the blue “Shower Check In” button on the Home or Store Details screen. Once your location has been confirmed, complete the transaction with your My Love Rewards points, credits, or Apple Pay. You can also plan ahead by checking busy times at other locations.

Love’s Mobile Pay for Commercial Drivers
Activate the pump from the comfort and safety of your cab with Love’s Pay. Select your pump and fuel, and then answer the prompts as you do at the pump today. Once authorized, lift the nozzle and fuel. You may also add and manage commercial fuel cards in your wallet, as well as view and share transaction and loyalty receipts.

Mobile Deals
Take advantage of our always new mobile deals. Deals are categorized by the type of food or drink you may be craving on the road. By using the Deals Barcode you get quick and easy redemption of our mobile deals.

Real-Time Fuel Prices
Love’s Connect features real-time fuel prices for every single one of our travel stops. Watch fuel prices along your planned route to help you make better fueling decisions along the way.

Love’s Services
We offer indispensable solutions that keep you and your truck running a peak performance. Connect with Truck Tire Care centers or request roadside assistance, as well as get started with TirePass in-lane tire inflation and assessment services, Love’s Express billing program details, or Love’s Financial freight factoring.

Clean Places & Friendly Faces
At Love’s, we know your time is valuable. We want to know when we have done a great job and when we haven’t. Use our feedback section to help us improve your Love’s experience.
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