63
fair
Lufthansa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
190 Reports
190 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
49 Reports
49 Reports
User Feedback
21%
iOS
49 Reports
49 Reports
79%
Android
190 Reports
190 Reports
Lufthansa - Latest Quality Issues
Android
Apr 15, 2024
This application is shimmering as garbage. It reflects exactly what LH has been for years. It is best to put it on the compost. Constant interruptions, hangs up, loads himself to death.
Android
Apr 15, 2024
Riddled with error messages - Will not even let me register
iOS
Apr 15, 2024
Technical error
Cant Login due to technical error message
Android
Apr 15, 2024
I was not able to register, nor was my flight found using the correct booking number. Uninstalled again.
iOS
Apr 15, 2024
Dark Mode?
Come on developers, it's 2024. There is absolutely no excuse not to have a dark mode option; that's just sloppy app development. 1 star until dark mode is an option.
iOS
Apr 16, 2024
Bugs-- read below
There's a bug when I input my travel companion. When I try to input her birthdate, it keeps changing the date to one day before her birthdate, etc. She tried to add me in the app on her phone and same bug. Absurd! This happens after you move to the next input field. Also, it says there's a PIN. A PIN is a "Personal Identifier Number". Not a password. When I signed up, the PIN shows asterisks (masked). I clicked to change my PIN because obviously I didn't pick it. It won't let me change the PIN unless I know the PIN. So I request a PIN and it sends me a link to reset my "password/PIN". A password is not a PIN. Absurd! So I click the link and it wants me to change my password. Insane.
Android
Apr 16, 2024
not sure if it's the app or Lufthansa's site, but it doesn't actually load half the time.
Android
Apr 16, 2024
Can't check in, every time i try to log in i get sent back to the startpage
Android
Apr 17, 2024
Unfortunately, there are problems logging in when Duckduckgo Go is set as the default browser. An incorrect error message is displayed
Lufthansa - Product Description
Your personal assistant Keep all your flights stored in the app and benefit from a complete overview of your trips. Your personal trip assistant offers real-time relevant information and you can stay up to date with flight related notifications. Check in, change or reserve your seat and receive your boarding pass – all this can be done quickly and conveniently in the trip assistant during your journey. Book your trip All services at your fingertips. Customise your trip to fit your needs: - Offers by country of departure - Book flights and rental cars - Overview of booked flights - Choose your seat and purchase additional baggage - Present your mobile boarding pass directly out of the app – even offline Personal profile Use your Travel ID or Miles & More login and benefit from personalised services. In your profile you can edit your personal details and use our mobile services even more conveniently and quickly. More services The Lufthansa App offers many more services and useful information such as flight status, contact details, and more.
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