75
good
MyChart unitQ Score
30 Day Average as of May 06, 2025
2 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
31%
iOS
984 Reports
69%
Android
2158 Reports
About MyChart
What is MyChart?
MyChart is an online application designed to help patients manage their healthcare. With the MyChart app, users can easily access their medical records, schedule appointments, and communicate with their healthcare providers through a user-friendly interface.
Is MyChart safe?
The MyChart app poses potential risks for users, particularly younger audiences, as it received a Warning rating for privacy concerns. Although it does not sell user data to third parties, there's uncertainty around data collection and sharing practices, especially regarding targeted advertising. Moreover, the app lacks clear procedures for managing personal information and does not explicitly support parental consent, making it essential for users to proceed with caution.
Who owns MyChart app?
The MyChart app is owned by Epic Systems Corporation, which provides the underlying technology. However, individual healthcare organizations often operate their specific versions of MyChart.
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