My Disney Experience
My Disney Experience at a glanceMy Disney Experience (Travel) has a unitQ Score of 57 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 7 points from 64 in the previous 30 days. The score draws on 459 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 71 % 327 Reports
- Android
- 29 % 132 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
My Disney Experience57
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing
- Customer Support & SuccessConductNo Response or Help Received
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount SettingsCan't Change Language
About My Disney Experience
What is My Disney Experience?
The My Disney Experience app is a digital tool created by The Walt Disney Company that helps visitors plan their trips to Disney parks. It allows users to check wait times, make dining reservations, and access park maps, all from their smartphones.
Is My Disney Experience safe?
The My Disney Experience app has both positive and negative aspects regarding safety for younger users. While it helps manage reservations and enhance the Disney experience, it may lead to decreased real-life interactions and can overwhelm tech-averse individuals, including children. Additionally, costs for features like Lightning Lane can be prohibitive, creating accessibility issues for families. Users should weigh these factors against the app's benefits.
Who owns My Disney Experience app?
The My Disney Experience app is owned by The Walt Disney Company. This company is the parent organization that manages a range of entertainment and media properties, including the app.