66
fair

My Disney Experience | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
56%
Android
332 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
265 Reports
User Feedback
44%
iOS
265 Reports
56%
Android
332 Reports
My Disney Experience - Latest Quality Issues
Android
Apr 15, 2024
Not in Spanish language
Android
Apr 15, 2024
The information of the attractions is often incorrect, the show times are not correct either, the navigation is completely useless, finding the necessary information is really complicated. A lot to improve.
Android
Apr 15, 2024
horrible interface
Android
Apr 15, 2024
Quite difficult to one, not used to apps.
Android
Apr 15, 2024
Not everything on the internet website is available on the app. You can not see what you owe or make a payment on the app. Also, at least one restaurant is only available online, not the app.
Android
Apr 16, 2024
Very frustrating..choose the next day ahead and after you have made all choices it reverts to present day
Android
Apr 16, 2024
Very frustrating to get the verification number.
Android
Apr 16, 2024
Haven't actually used it yet. But I can't get my ticket or my hotel to show on my app. When I put in the reservation number it says it's synced already with my husbsnds and I can only see his tickets not mine.
Android
Apr 16, 2024
Would like to be able to search via mode of transportation (i.e. which restaurants are accessible via Skyliner) It would also be helpful to contain a link to each Disney hotel through the app. It's cumbersome to visit the app and then Google something that's interesting
My Disney Experience - Product Description
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
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