50
poor

PostNord - Track your parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Lifestyle
Work at PostNord Group AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PostNord Group AB? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
239 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
152 Reports
User Feedback
39%
iOS
152 Reports
61%
Android
239 Reports
PostNord - Track your parcels - Latest Quality Issues
iOS
Apr 16, 2024
Poor service
Several times you have stopped by and subsequently not given notification that the package is ready for pickup. When contacting the customer chat, there will then be no response back. Ommer
iOS
Apr 16, 2024
Chat-bot
They have the world's most useless chat-bot, and you can't be passed on to real people. What to do then?!
iOS
Apr 16, 2024
parcel
Long delivery time
iOS
Apr 16, 2024
Rarely works
Rarely arrives at the address. Hand it over to a delivery point after a few days.
Android
Apr 16, 2024
First of all, forces me to install app. Secondly I cannot choose Norway, so I even cannot register, how I am supposed to take my parcel now? Oh yeah and delivery is delayed, but it seems that i won't get my parcel anyway as i can't register.
Android
Apr 17, 2024
Worst supplier in the Nordics. Always delayed packages.
Android
Apr 17, 2024
I'll never have a code to create an account with, I can't pick up my package!
Android
Apr 17, 2024
Doesn't work. Worthless.
Android
Apr 17, 2024
Such poor service. There's no way to contact you, except to either talk to a robot or retire to wait... 200 ahead of the queue.
PostNord - Track your parcels - Product Description
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
- Track PostNord parcels, both those you receive and those you send
- Pick up parcels without a paper slip.
- Share parcels with others so they pick them up for you.
- Don’t miss any parcels updates with notifications.
- Choose how you want your home deliveries in Sweden and Finland.
- Manage and sign up for Modtagerflex in Denmark.
- Find service points, mail boxes and parcel boxes.
- Open parcel boxes
- Search for postal codes.
- Chat with customer service in Denmark.
- Buy postage in Sweden and Denmark.
Want to improve your unitQ Score by 20% within 30 days?
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