/ unitQ Score

RIU Hotels & Resorts

Travel30-day average as of Nov 09, 2026

RIU Hotels & Resorts at a glanceRIU Hotels & Resorts (Travel) has a unitQ Score of 95 out of 100, rated epic, as the 30-day average on Nov 9, 2026, down 1 point from 96 in the previous 30 days. The score draws on 107 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
95epic

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days96
Last 30 days95

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
708090100Oct 9Oct 24Nov 8708090100Oct 9Oct 24Nov 8

User Feedback

107Reports
iOS
12 % 13 Reports
Android
88 % 94 Reports

Compared with similar apps

  1. RIU Hotels & Resorts95
  2. Hopper - Flight & Hotel Deals82
  3. Turo - Better Than Car Rental82
  4. Airbnb78
  5. Uber75
  6. Uber - Request a ride75
  7. Priceline73
  8. Booking.com70
  9. Booking.com: Hotels & Travel70
  10. Expedia Group, Inc.64
  11. Expedia: Hotels, Flights & Car64

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • OrderDelivery
    Order Arrived Damaged
  • AccountGift Cards And Credits
    Can't Redeem Or Apply Gift Card Or Credit

About RIU Hotels & Resorts

What is RIU Hotels & Resorts?

The RIU Hotels & Resorts app is a mobile application designed for travelers to easily book and manage their stays at RIU hotels worldwide. It offers features like checking reservations, exploring hotel amenities, and accessing special offers directly from your smartphone.

Is RIU Hotels & Resorts safe?

The RIU Hotels & Resorts app is generally considered safe for users, including younger audiences, as it is rated 'Everyone' and has a strong user trust based on its ratings and reviews. However, users should be aware of potential privacy concerns, as the app may share personal and financial data with third parties, and it's important to understand what data is being collected and how it is used.

Who owns RIU Hotels & Resorts app?

The RIU Hotels & Resorts app is owned by the RIU Hotels & Resorts chain, which is managed by Carmen Riu Güell and Luis Riu Güell as co-CEOs. They are part of the family that founded and continues to operate the business.

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