Ryanair
Ryanair at a glanceRyanair (Travel) has a unitQ Score of 39 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 3 points from 36 in the previous 30 days. The score draws on 1,007 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 65 % 650 Reports
- Android
- 35 % 357 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Ryanair39
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessConductNo Response or Help Received
- ApplicationStabilityForce Closing Or Crashing
- AccountPaymentPayment Failed Or Rejected
About Ryanair
What is Ryanair?
The Ryanair app is a mobile application that allows users to book flights, check flight status, and manage their travel plans easily. With the Ryanair app, travelers can also access special deals and updates directly from their smartphones, making travel planning more convenient.
Is Ryanair safe?
The Ryanair app has a solid safety record as an airline, but concerns arise about privacy due to its use of biometric data for customer verification. Users, especially younger audiences, should be cautious as the inquiry into its practices suggests potential GDPR violations. While it provides a means to secure travel, the handling of personal data may pose risks.
Who owns Ryanair app?
The Ryanair app is owned by Ryanair Holdings plc, which is the parent company of Ryanair. This company is the largest airline group in Europe, and it provides essential services through the app for booking flights.