88
good

Sephora: Buy Makeup & Skincare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
311 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
76 Reports
User Feedback
20%
iOS
76 Reports
80%
Android
311 Reports
Sephora: Buy Makeup & Skincare - Latest Quality Issues
Android
May 5, 2021
The app has been very useful and accurate. It updates me within minutes of packages arriving.
Android
May 4, 2021
Love Sephora. 💘 sometime though the orders are late but I completely understand during these uncertain times. So definitely no problem waiting. As long as I get my products I'm good 😁
Android
May 4, 2021
App no longer works. I've tried to uninstall and reinstall twice now. Keep getting the same error that it can't connect with the internet and that the TS header (whatever that is) has expired. Completely uninstalling it now. No, I do not want to chat with an agent about this.
iOS
May 4, 2021
Shipping
I love that you can sometimes get free shipping but not when it takes over ten days. Everything else is great.
iOS
May 4, 2021
Easy App
App is great and easy to use. However my last order I placed during the sale, when I received it I didn't get any samples, not just the samples I had requested I didn't receive ANY. As someone who likes to try MANY didn't brands to review for Instagram and YouTube I rely on samples and it sucked to not receive any.
Android
May 1, 2021
I love it but it sometimes will just cancel my order
iOS
May 1, 2021
Can’t see my order details
Every time I click on it, I can't see any of my order details. This still hasn't been fixed and it'd frustrating.
iOS
Apr 30, 2021
This app is TERRIBLE
This app constantly crashes, it keeps not registering my password. When I enter my password it says it's wrong then when I change it to a new password and reenter it still says it's wrong. Terrible terrible app...
Android
Apr 29, 2021
For some reason the app worked way better when applying my gift card than the actual website did. When I called my local Sephora they told me to call the people who distributed my gift card because it might be an issue with it. Soo.. thank you Sephora App!
Sephora: Buy Makeup & Skincare - Product Description
Discover brand new beauty and skincare rituals with Sephora. Explore the best beauty products from top brands like FENTY BEAUTY by Rihanna, The Ordinary, and Sephora Collection or find your new favorite brands focusing on inclusivity and diversity. Treat yourself and redeem your points for Beauty Insider Cash or luxurious samples.

Easily shop for your beauty needs, from makeup and skincare to haircare products. Find the perfect foundation, mascara, or concealer for you by comparing product information, how to use instructions, and photos from the Sephora community. If you are looking for good beauty at a better price, try Sephora Collection makeup and skincare!

3 Reasons you’ll love the Sephora app
1. Get access to offers & deals with Beauty Insider
2. Shop all your favorite beauty products in just a few steps
3. Discover the latest trends & releases

Interested in clean products with ingredients you’ll love? Look for the green “Clean at Sephora” seal which means the product is formulated without parabens, sulfates SLS and SLES, phthalates, mineral oils, formaldehyde and more!

Sephora Features:

SKINCARE
• Find the perfect skincare routine for your skin type
• Treat acne, dark spots, dryness & pores with our top-rated products
• Shop from leading skincare brands like Kiehl’s, La Mer, Drunk Elephant & many more!

MAKEUP & COSMETICS
• Best-selling brands like Urban Decay, KVD Vegan Beauty & many more!
• Browse palettes, mini sizes & value sets to suit your beauty budget
• Get special access to the latest offers

HYBRID PRODUCTS
• Makeup and skincare in one effective product
• Get healthy-looking skin while looking your best
• Shop makeup hybrid products from Supergoop, Milk and Ilia

FRAGRANCE
• Buy all-time favorite fragrances or try a fresh new signature scent
• Select beautifully packaged gift sets & mini-editions
• Luxurious scents from Jean Paul Gaultier, Lancome, Yves Saint Laurent and more

HAIR PRODUCTS
• Explore tools to style and treat your hair for effortlessly luscious locks
• Try out the very best conditioners & hair masks
• Shop beautifully packaged sets for the perfect hair care gift

The Sephora App has your beauty needs covered from head to toe. Never miss a beauty deal with Insider-only offers, products uniquely at Sephora, promotions, and more.

Download the Sephora App now for the best beauty shopping experience.

Summary information concerning the data collected by the App can be found within the App Privacy section below. Note that the summary only applies to the App, not information collected by Sephora in other contexts, such as on our website. Also note that the summary is controlled by Apple using predefined terms and selections. A full explanation of our privacy practices can be found in our privacy policy at https://www.sephora.com/beauty/privacy-policy. To the extent there may be a discrepancy between an App-specific privacy disclosure, and the Sephora Privacy Policy, you should look to the Sephora Privacy Policy for clarity.
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