38
poor
Sephora US: Makeup & Skincare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
293 Reports
293 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
37 Reports
37 Reports
User Feedback
11%
iOS
37 Reports
37 Reports
89%
Android
293 Reports
293 Reports
Sephora US: Makeup & Skincare - Latest Quality Issues
Android
Apr 21, 2024
It puzzles me that such a known brand does not include a way to filter out the products that are out of stock from suggestions 😅
Android
Apr 21, 2024
Shade finder tool doesn't work, scheduling events doesn't work...
Android
Apr 22, 2024
The app won't even let me login to my account. I guess I'll just stick to using the website only. :/
Android
Apr 22, 2024
Like other reviews on here, app worked great until update. Now it does work at all. Sephora customer service was no help. I do not have a sephore within 3 hours of me so I guess I won't be shopping with them anymore.
Android
Apr 22, 2024
Was going to buy stuff , but never can login to the app. Always gives an error. Guess my money will go else where.
Android
Apr 23, 2024
The errors on this app have significantly worsened over the past few months. I can't even view the landing page anymore because of the error messages. I even tried reinstalling, but it reverts back to this uncooperative situation.
Android
Apr 23, 2024
Errors errors errors! Please fix!
iOS
Apr 23, 2024
Horrible
Literally haven't been able to get anything from this app. It always delivers to the wrong house. Don't recommend at all.
Android
Apr 24, 2024
My account info, favorites, past purchases, and all of my accumulated points are blank! It appears it's been this way for quite some time now! Will it be fixed?
Sephora US: Makeup & Skincare - Product Description
Discover brand new beauty and skincare routines with Sephora. Explore the best beauty products from top brands like FENTY BEAUTY by Rihanna, The Ordinary, and Sephora Collection. Try the latest product releases or find brands focusing on inclusivity and diversity. Treat yourself and redeem your points for Beauty Insider Cash or luxurious samples. Easily shop for your beauty needs, from makeup and skincare to haircare products. Find the perfect foundation, mascara, or concealer for you by comparing product information, how to use instructions, and photos from the Sephora community. If you are looking for good beauty at a better price, try Sephora Collection makeup and skincare! 3 Reasons you’ll love the Sephora app 1. Get access to offers & deals with Beauty Insider 2. Shop all your favorite beauty products in just a few steps 3. Discover the latest trends & releases Interested in clean products with ingredients you’ll love? Look for the green “Clean at Sephora” seal which means the product is formulated without parabens, sulfates SLS and SLES, phthalates, mineral oils, formaldehyde and more! Sephora Features: SKINCARE • Find the perfect skincare routine for your skin type • Treat acne, dark spots, dryness & pores with our top-rated products • Shop from leading skincare brands like Kiehl’s, La Mer, Drunk Elephant & many more! MAKEUP & COSMETICS • Best-selling brands like Urban Decay, KVD Vegan Beauty & many more! • Browse palettes, mini sizes & value sets to suit your beauty budget • Get special access to the latest offers HYBRID PRODUCTS • Makeup and skincare in one effective product • Get healthy-looking skin while looking your best • Shop makeup hybrid products from Supergoop, Milk, and Ilia FRAGRANCE • Buy all-time favorite fragrances or try a fresh new signature scent • Select beautifully packaged gift sets & mini-editions • Luxurious scents from Jean Paul Gaultier, Lancome, Yves Saint Laurent and more HAIR PRODUCTS • Explore tools to style and treat your hair for effortlessly luscious locks • Try out the very best conditioners & hair masks • Shop beautifully packaged sets for the perfect hair care gift The Sephora App has your beauty needs covered from head to toe. Never miss a beauty deal with Insider-only offers, products uniquely at Sephora, promotions, and more. Download the Sephora App now for the best beauty shopping experience. Summary information concerning the data collected by the App can be found within the App Privacy section below. Note that the summary only applies to the App, not information collected by Sephora in other contexts, such as on our website. Also note that the summary is controlled by Apple using predefined terms and selections. A full explanation of our privacy practices can be found in our privacy policy at https://www.sephora.com/beauty/privacy-policy. To the extent there may be a discrepancy between an App-specific privacy disclosure, and the Sephora Privacy Policy, you should look to the Sephora Privacy Policy for clarity
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