76
good

Shell | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Maps & Navigation
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30-Day Trend
 
Poor
 
Fair
 
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Android unitQ Score
Android User Feedback
92%
Android
553 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
50 Reports
User Feedback
8%
iOS
50 Reports
92%
Android
553 Reports
Shell - Latest Quality Issues
iOS
Apr 23, 2024
Fuel too cheap?
Especially in the app: save 2 cents per litre. At the gas station: no, there are only points, the fuel is just so cheap anyway. I feel a bit fooled!
Android
Apr 23, 2024
Went wrong the 2nd time, the buffer was collected but despite the fact that I could just refuel, the amount was not debited afterwards. "Fortunately" the employee of the Shell in IJsselstein was already stressed out as if I was planning to steal fuel, so I went to ask if the payment was going well. Then treated downright rudely by the lady who really had no idea how the concept worked at all. I'm not going to do it anymore.
Android
Apr 23, 2024
Update made by the app and now it doesn't work anymore, constant error message ''Oops our server does not respond''. Tries to log in to the PC and I get the message that you can be logged in on one device at the same time, what is that, please??!? Please fix!
Android
Apr 23, 2024
Seems reliable and saves a trip to the kiosk. However, the rewards are extremely poor. It's not clear how they are redeemed (in shop or app). Also, they expire in a ridiculously short period of time.
Android
Apr 24, 2024
Not working, can't register, can't see campaigns...
Android
Apr 24, 2024
Cant enter the email address.
Android
Apr 24, 2024
The app works only if you have the Google Play Store service enabled on your phone, when you don't have ... error CLOSE😄I do not recommend more surveillance by Google,traditionally with the SHELL card only Shell has access to personal data.
Android
Apr 24, 2024
Your loyalty isn't worth doing. I had 4 high transactions not put onto my account. The savings you give us is NOT WORTH doing. I now use all the cheaper stations. Where I save MONEY EVERY SINGLE TIME I use there services I worked it all out. Your the ONLY ONE gaining out this.
Android
Apr 24, 2024
Awkwardly programmed, annoying. Double names are not accepted when signing up, who programs something like that? So fake name. No logical structure... is nerve-wracking. What a pity
Shell - Product Description
Sign up and get a £1 fuel reward when you join Shell GO+
With Shell GO+ we count your visits – this is each time you spend £10+ on fuel or £2+ in the shop. 
Every 10th visit, you’ll get money off fuel. As well as savings and rewards on drinks and food. Join on the Shell app, then scan your Shell GO+ digital card whenever you make a purchase.
 
For you:
●	10% savings across hot drinks (including Costa Express).
●           10% saving across the deli by Shell food range.
●	Free surprises and treats when you least expect them!
●	Opt-in to the CO2 Offset programme and have your carbon emissions on your fuel purchases offset for you by Shell.
 
For your vehicle:
●	10% saving on car washes
●	10% savings on all Shell Helix Motor Oils 
●	Money off fuel every 10th visit
●	£3 off with every 300 litres of Shell V-Power you fill up with
 
And, if you’re a Shell Energy member joining Shell GO+, you’ll receive 3% off up to 60 litres of fuel each month. 
 
Payments make easy – Pay at Pump on your mobile
Now you can pay for your fuel without leaving your vehicle. It's a quick and secure way to pay that’s available at most Shell stations. 
 
How it works: 
●	Enter and confirm the pump number on the app
●	Choose how you will pay and select if you have any fuel rewards
●	Wait for the 'Start Fuelling' message 
●	Fill up with fuel and then GO – it’s as easy as that with the Pay at Pump feature
 
You’ll be able to see any payments you’ve made from the Shell app, so it’s easy to keep track of your outGOings.
 
Find a station that has what you need
Our Shell app Station Locator lets you find petrol stations where you need them, with the products and services you want.
Whether it’s a specific product (like Shell v-Power Diesel, Shell Hydrogen, Shell v-Power unleaded), or a service (car wash, ATM, disability assistance, electric vehicle charging, Waitrose shop, Pay at pump), you can narrow down to the stations that suit you and see when they’re open.
 
Carbon offset programme 
You have the opportunity to offset your carbon by protecting and replanting forests. Simply join the Shell GO+ rewards programme, opt in to the carbon offset programme the via the Shell app and scan the Shell GO+ app when you purchase fuel. The carbon emissions from the fuel purchases will then be offset for you by Shell. From 24th April 2023 we'll be asking for a small contribution of only 1.5 pence per litre extra during each fill up. Just remember to scan your Shell GO+ card when you purchase your fuel. We will calculate the lifecycle CO2 emission rates from your fuel purchases and buy and retire appropriate amount of carbon credits that protect and restore nature. 
Need more informtion, visit our help section at https://support.shell.com/hc/en-gb
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