Quality degradation at Stagecoach Bus: Plan>Track>Buy  
Users report higher volume of Quality Issues than usual
23
poor

Stagecoach Bus: Plan>Track>Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
78%
Android
126 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
35 Reports
User Feedback
22%
iOS
35 Reports
78%
Android
126 Reports
Stagecoach Bus: Plan>Track>Buy - Latest Quality Issues
iOS
Mar 24, 2024
Awful updates but good app and also horrific service
On my app i like it when it shows the bus stop and the location of the bus stop but after every week, they get rid of it so there's about multiple of the same stop and I'm not gonna know where it is About twice my bus got delayed about 10 mins than it should be when it was 4 minutes delayed; It should also tell you where it is atm This is my response
Android
Mar 24, 2024
never works properly...very unreliable
Android
Mar 25, 2024
Terrible, constantly stating no services available. See TFL.
iOS
Mar 25, 2024
Terrible
Hardly shows the live feed of upcoming buses, zoom out and all routes disappear
iOS
Mar 25, 2024
Fantasy Bus Timetable
No use to anyone needing accurate information. Mildly useful as a map tool if every other map app on earth stops working. My favourite has been directing me to closed stops. The usual incorrect times and irrelevant information got boring after a few goes. Fans of Dr Who may get a kick from customer service confirming pickups 5 minutes BEFORE they have occurred.
Android
Mar 26, 2024
due to the terrible bus service, this app can't work properly
Android
Mar 26, 2024
Logs me out multiple times a day which makes showing tickets to drivers take much longer than it should
Android
Mar 26, 2024
Very unreliable
Android
Mar 26, 2024
hard to use
Stagecoach Bus: Plan>Track>Buy - Product Description
Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. 

App Features:

*Interactive map*
We’ve made it easier to travel on our buses with a new interactive map, showing all of our services and stops – simply tap on a bus or stop to find your journey information.

*Latest bus information*
Check when your bus will arrive and how far away from you it is. 

*Find the right stop for you*
View your nearest bus services and stops wherever you are, which buses stop there and what routes they take.

*Favourites*
Save your favourite journeys, bus services and stops to make journey planning even easier.

*Mobile tickets:*
Buy mobile tickets safely and securely and your tickets will appear instantly on your phone ready to use.  Simply activate your ticket when you're ready to board and show it to the driver.

Stagecoach buses run in the following areas:
Aberdeenshire
Alton and Petersfield
Alyth 
Blairgowrie and Coupar Angus
Andover and Salisbury
Arbroath Montrose and the Mearns Coast
Ashford
Aviemore
Ayrshire and Arran
Barnsley
Barrow and Furness
Basingstoke
Bedfordshire
Blackwater Valley
Caithness
Cambridgeshire
Canterbury
Cardiff
Carlisle 
Penrith and Wigton
Cheltenham
Cheshire
Chesterfield
Chichester and Bognor Regis
Cirencester
Clackmannanshire 
Falkirk and Stirling
Doncaster
Dover
Dronfield
Dumfries and Galloway
Dundee
Dunfermline and West Fife
Eastbourne
East Devon
Edinburgh
Folkestone
Forest of Dean
Forfar and Brechin
Fort William
Gainsborough
Glasgow
Glenrothes 
Leven and Kirkcaldy
Gloucester
Greater Exeter
Grimsby 
Cleethorpes
Guildford and South Surrey
Gwent
Hartlepool
Hastings
Herefordshire
Highland Perthshire
Hull
Inverness
Kendal and The Lakes
Lancashire 
Leicestershire 
Lincoln
Manchester
Mansfield
Merseyside
Merthyr Tydfil
Milton Keynes
Moray
Morecambe and Lancaster
Newark
Newcastle upon Tyne
Norfolk
Northamptonshire
North Cornwall
North Devon
Orkney
Oxfordshire
Perth
Peterborough
Plymouth
Portsmouth and Havant
Powys
Retford
Rhondda Cynon Taf
Rotherham
Salford
Scunthorpe
Sheffield
Skegness
Skye
Somerset
South Hams
South Perthshire
South Shields
Staffordshire
St Andrews Cupar and the East Neuk
Stockport
Stroud
Sunderland
Swindon
Tameside
Teesside
Teignbridge
Tewkesbury
Thanet
Torbay
Wakefield
Warwickshire and Coventry
West Cumbria
West Devon
West Perthshire
Wigan
Winchester
Worcestershire
Worksop
Worthing and Brighton
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