79
good

SunPass | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Travel
Work at FL Dept. of Transportation/SunPass? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
6 Reports
User Feedback
9%
iOS
6 Reports
91%
Android
60 Reports
SunPass - Latest Quality Issues
Android
Apr 7, 2024
This app is just terrible. Terrible customer service, terrible app settings, terrible login, everything about the Sunpass app is NOT user friendly.
iOS
Apr 8, 2024
Classic government garbage.
I would love to know how many 10's of millions was paid for this pile of garbage. Classic government cannot do anything right. Ran by a bunch of low IQ people. First off, the roads were already paid for by tax dollars right? Why are we having to pay more to use the roads we've already paid for? America has become a dump and things like this are the reason.
Android
Apr 8, 2024
Nice interface, but lots of issues. Edit plate doesn't work. Delete plate doesn't actually delete the plate. And what is the purpose the registration stop button?????
Android
Apr 12, 2024
App constantly wants me to update it when I open it and there is never an update.
Android
Apr 12, 2024
You wanna get screwed by all means buy a surpass, the last 4 years the sunpass has taken money and not paid other toll companies, cause how can I pay an invoice with other toll companies thru sunpass, and then have to pay all the other toll companies what I already paid sunpass......yeah the household has switched to E-PASS.
Android
Apr 14, 2024
Almost impossible to register the account. Horrible process...
Android
Apr 16, 2024
Horrible app. Difficult to navigate. Always takes you out of app. Can't locate details of activities and finally cannot open statements and my pdf app is current and works w other apps perfectly wel..
iOS
Apr 17, 2024
Horrible
Not sure which is worse the app or the customer service. Can't login, called customer service only to get yelled at by some angry lady with a super thick accent. I was supposed to receive an email with a password reset link. Still haven't gotten that yet, so now I'll have to call again. If zero stars was an option I'd pick it.
Android
Apr 17, 2024
Keeps on saying that it needs to update but there is no update on the main screen but when you go to Play store it's already updated it must be a bug
SunPass - Product Description
SunPass is the Florida Department of Transportation's innovative Prepaid Toll Program.  Incorporating the latest technology, SunPass can be used on Florida's toll roads and most toll bridges. SunPass customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads.  

Enjoy the convenience of managing your SunPass account, anytime,  just by downloading the app and logging in using the same Account, Transponder Number, or Username and Password established for online account management.  

Features
   Check account balance.
   Add funds using a Easy Pay or new credit card.
   Save credit card for Easy Pay.
   View transaction activity.
   Update vehicle information.
   Add transponders to existing accounts.
   Update your transponder status.

SunPass es un programa innovador de peaje prepagado del Estado de la Florida. Incorporando la última tecnología, SunPass se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida. Los clientes de SunPass pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo.


Disfrute de la comodidad de manejar su cuenta de SunPass en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea. 


Chequear el balance de la cuenta.
Agregar fondos usando Easy Pay o una tarjeta nueva.
Ver la Actividad de la cuenta. 
Modificar la información de los vehículos.
Agregar transponders a una cuenta existente. 
Cambiar el estado del transponder.
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